Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

Write Your review

Tell us how Sunshine.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Answered my queries promptly & helped me get a great deal”

Helpful Report

Posted 6 years ago

“Excellent service, easy to use and good value for money. The response time was excellent letting me know very promptly that my holiday was booked and secured.”

Helpful Report

Posted 6 years ago

“So good, so far ..😊”

Helpful Report

Posted 6 years ago

“Just booked with Sunshine and had a small problem when my pc had auto corrected my name on two of the reservations. Called Sunshine and they got the name changed straight away. My only reserve was that it took three quarters of an hour to get through to a Sunshine rep.”

Helpful Report

Posted 6 years ago

“Website really user friendly and what you see is what you pay no hidden extras. Just good value.”

Helpful Report

Posted 6 years ago

“Easy to book with confirmation received via e mail in minutes.”

Helpful Report

Posted 6 years ago

“Great prices, quick service and ABTa protected. Site easy to use along with all functions.”

Helpful Report

Posted 6 years ago

“Web site was easy to use Only complaint was a very long wait when trying to get through by telephone”

Helpful Report

Posted 6 years ago

“Stay Clear would not recommend. I booked a holiday through sunshine holidays for the 27th April returning on the 4th May to Santorini. 2 days before I was going to fly out I was told there had been changes to the booking. they downgraded the board basis to half from full board and changed the original hotel by telling me the hotel was not opening till later on in the season. my original booking was for a full board 4* hotel with a superior sea view room. they told me they were putting me in a different hotel which was a 4* and could only do half board and refunded a small amount for the change in board basis. I was not happy but with my holiday in just 2 days and with me not being able to find anything different I had no choice but to take the offer. upon Arrival to Santorini I found out the hotel was a basic3/4 hotel and the room they had put me in was a standard double. the hotel refused to do anything as this was the booking from the agent for sunshine even though I had documents stating what room and board basis I was in. I had to wait till following afternoon to be able to get intouch with sunshine as it was sunday. They then sent me details of other hotels available which were 3* and on a bed and breakfast basis and to top it off told me I would have to between £150-£350 more to move. The hotel I was in was not even a 4* the food was a nightmare with only 8 dishes on the menu each day out of which I was left with 2-3 to choose from as im a vegitarian. It ended costing us over £400 for eating out during our 7 days there. Since i've been back I have made a claim and complained on numerous occasions to sunshine who have done nothing about. I was told I have to wait 28 days for them to respond within its been over 60 days i've still had nothing. I've emailed them over 8 times and called so many times to be sat in queue for over 1 hour and been told they will get back to me and still had nothing. I would not recommend this company to anyone they will take your money and then refuse to even address the issues”

Helpful Report

Posted 6 years ago

“Not very good when you need to speak to someone number very difficult to find”

Helpful Report

Posted 6 years ago

“Easy to book with, will 100% be using Sunshine again.”

Helpful Report

Posted 6 years ago

“I have used Sunshine Holidays now for a few holidays and find booking and receiving all information very easy and quick”

Helpful Report

Posted 6 years ago

“At the moment sunshine holidays have been great.”

Helpful Report

Posted 6 years ago

“Straight forward booking no hassle”

Helpful Report

Posted 6 years ago

“Excellent value for money. Easy booking and cancellation system.”

Helpful Report

Posted 6 years ago

“Excellent fast booking”

Helpful Report

Posted 6 years ago

“Second time to book with sunshine No problem at all”

Helpful Report

Posted 6 years ago

“Excellent service”

Helpful Report

Posted 6 years ago

“my second time booking benidorm with this company, easy to do and best deals!”

Helpful Report

Posted 6 years ago

“It was easy to book a Hotel in Spain with a low deposit as not until 2020.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews