Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We stayed at a hotel that we booked through sunshine and it lived up to our expectations. It was well situated and had excellent facilities. Our room was clean, spacious and very comfortable. Breakfast was served okay but restaurant staff appeared miserable and unfriendly. Food choice did not appear as good as previous hotels.”

Helpful Report

Posted 9 years ago

“They are very helpful and good to book with and you get the best prices . I think that they are the best online travel agent.”

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Posted 9 years ago

“Very easy web site to use”

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Posted 9 years ago

“Brilliant team, so helpful”

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Posted 9 years ago

“We found Sunshine efficient and it seemed they had thought of everything. We were given all the information we needed before we flew, so that nothing was left for us to worry about. We would not hesitate to use Sunshine again.”

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Posted 9 years ago

“They were really efficient. Their paperwork for the hotel booking and for the airport transfers was excellent and really helpful. They were outstandingly good.”

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Posted 9 years ago

“Easy to use website, best price compared with a few other online sites. Kept up to date with emails well communicated. Would definitely use again & recommend to others.”

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Posted 9 years ago

“Everything went to plan, great deal on the hotel and flights - easy enough to book online. Overall very good.”

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Posted 9 years ago

“Very helpful and friendly call centre staff, made amending my booking straightforward”

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Posted 9 years ago

“Nice room lovely view”

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Posted 9 years ago

“I was dubious after reading some terrible reviews. But everything was as it should be. I contacted the hotel directly to check the booking, and it was all fine! I loved the super low £1 deposit and the fact I could pay as much or as little as I liked, when I liked. Thank you Sunshine.”

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Posted 9 years ago

“great service from start to finish. would recomend to anyone to give them a try.”

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Posted 9 years ago

“Sunshine offer a great service for booking your holiday.”

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Posted 9 years ago

“Excellent service. Reminders of what to do and when really helped, the site was simple and easy to use. Would definitely recommend to others and use again myself.”

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Posted 9 years ago

“Overall an easy web site to use. .There customer service is second to none. I had no problems at all with the holiday. Prior to me starting my holiday my flight times were changed slightly, I could not find the email address of the taxi transfer company, so asked Sunshine Holidays to supply it .Next day I had an email from Sunshine Holidays telling me they had changed the taxi times for me. That's what I call going the extra mile Dave S”

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Posted 9 years ago

“Always great deals, wouldn't use anyone else”

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Posted 9 years ago

“Last trip marina hotel was £200 cheaper on sunshine than bookings.com”

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Posted 9 years ago

“Excellent value for money and excellent customer service definitely will use again”

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Posted 9 years ago

“Top quality vacations.”

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Posted 9 years ago

“Used for a few years now. Requests always passed on to hotel and met”

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Posted 9 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews