Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful hotel and great price. Also liked the emails between booking and travelling, especially just before travelling you sent a very informative email explaining about what would happen re: transfer and booking into hotel. Much appreciated and nice touch. everything was spot on.”

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Posted 8 years ago

“All very easy and straight forward, no hassle”

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Posted 8 years ago

“Great service”

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Posted 8 years ago

“Sunshine is very reliable and helpful travel company. The only problem we have ever had was this year on a Monarch Airline flight to Palma Majorca on the 14th June 2017 ZB876. Sunshine on their printed flight information instructed us to check-in at Luton Airport at the check-in desk (not beforehand online) We did this arriving 2 1/2 hours beforehand to make sure of a good seat sitting together. To our surprise we found that nearly all the seats had already been allocated. Not only did we have to sit in separate seats but I, over 6 feet tall, was allocated what must be the worst seat on the aircraft. It was a 2 seat row and not the usual 3 seat row. My seat 8E was right up against the hard plastic thin edge of the flight stewards seat and a large gentleman the other side. There was no room to move and on mentioning this to a stewardess informed me that the seat behind had long leg room and I could move to it at "extra cost" I had to stand for most of the flight to avoid cramp as I could not move in that seat. It seems most people checked in before arriving at the airport. Sunshine did not give us any instructions to check-in in advance online. What we want to know is why? I checked with Monarch and they provide a check-in online in advance service. This was a very bad start to an otherwise most enjoyable holiday with Sunshine.”

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Posted 8 years ago

“Everything was so easy from getting our transfers to and from the airport, loved the hotel it was perfect, Alvor was a great place with great restaurants, the beach was lovely, I will use Sunshine for my holidays again.”

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Posted 8 years ago

“You are a very helpful travel agent”

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Posted 8 years ago

“Unlike many other holiday/flight comparison sites Sunshine are upfront from the outset with regards to costs. No hidden surprises in terms of flight extras and taxes. Even in giving all overalls costs straight up prices are still very competitive and often unmatchable. I've used Sunshine myself and recommended Sunshine to friends and family who've done the same. Highly recommended.”

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Posted 8 years ago

“Excellent service. Reminder emails that cover your holiday from beginning to end. Will definitely be using again next year.”

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Posted 8 years ago

“Very clear and comprehensive paperwork provided to hand to booked hotel - plus a copy for personal retention. All in clear english. So much better than any other booking agency. Also keep me updated with my due payments - very helpful. A friendly company, very pleasant to deal with.”

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Posted 8 years ago

“I have trust in my booking & payments whenever I use them,always inform me aswell as my holiday gets closer with little reminder checks of my holiday needs”

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Posted 8 years ago

“Great hotel, well worth the money”

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Posted 8 years ago

“Lovely hotel great company”

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Posted 8 years ago

“Excellent holiday! Would use again!”

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Posted 8 years ago

“Would use Sunshine again.”

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Posted 8 years ago

“Very impressed with the service and easy to book.We were so impressed that we have booked again fro October! Thank you.”

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Posted 8 years ago

“We stayed at a hotel that we booked through sunshine and it lived up to our expectations. It was well situated and had excellent facilities. Our room was clean, spacious and very comfortable. Breakfast was served okay but restaurant staff appeared miserable and unfriendly. Food choice did not appear as good as previous hotels.”

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Posted 8 years ago

“They are very helpful and good to book with and you get the best prices . I think that they are the best online travel agent.”

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Posted 8 years ago

“Very easy web site to use”

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Posted 8 years ago

“Brilliant team, so helpful”

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Posted 8 years ago

“We found Sunshine efficient and it seemed they had thought of everything. We were given all the information we needed before we flew, so that nothing was left for us to worry about. We would not hesitate to use Sunshine again.”

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Posted 8 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews