Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,331 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,331 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use”

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Posted 5 years ago

“I booked this on line and found it really easy, I have been with sunshine before and have always been really pleased”

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Posted 5 years ago

“Fast freindly and cheap”

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Posted 5 years ago

“Took our booking then received an email to say that it wasn't a confirmed booking and that it would take 48 hours for confirmation. Over 30mins waiting on the phone. Put through to Alex in bookings/confirmations. Unhelpful and rude .then refused to put me through to supervisor or colleague saying if I had a problem I needed to email. When challenged about poor customer service hung up on my me. Just a note to sunshine ...I wasnt rude or offensive nor did i swear so 100% no reason to hang up. When I rang back to cancel was spoken to like dirt by a colleague. Both members of staff should not be working on telephones serving customers.”

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Posted 5 years ago

“I didn't like the fact the price went up 3 times during the phone call to book. £200 more than originally quoted in the space of 20 minutes 😤”

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Posted 5 years ago

“Very easy to find and book online spoken with staff they were very helpful.”

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Posted 5 years ago

“A lot cheaper than rival holidays!”

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Posted 5 years ago

“Very good price and very quick”

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Posted 5 years ago

“Sadly we had to cancel our booking with you. Shantel was extremely helpful and efficient in helping us. We have used Sunshine in the past and will do again in the future.”

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Posted 5 years ago

“Everything a was sorted out asap online no problems at the moment thank you to all staff ...”

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Posted 5 years ago

“very Good and helpfull”

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Posted 5 years ago

“Very good and efficient company to deal with.”

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Posted 5 years ago

“Very easy site to navigate. Great prices!”

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Posted 5 years ago

“Excellent every time”

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Posted 5 years ago

“Pretty good provider thanks for everything”

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Posted 5 years ago

“Great value for same hotel compared to other sites”

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Posted 5 years ago

“Simple to use web site. Have used before and would use again.”

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Posted 5 years ago

“Very helpful,professional and Excellent working staff. Definitely always gonna book my holidays with this website.You can not go wrong with sunshine.co.uk 😊”

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Posted 5 years ago

“Very quick at finding a holiday for us at a good price”

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Posted 5 years ago

“Very quick & easy website to use”

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Posted 5 years ago

Sunshine.co.uk is rated 4.8 based on 15,331 reviews