Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,336 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top notch and great flight sourcing especially”

Helpful Report

Posted 6 years ago

“I spent over 30 minutes trying to call customer services after the holiday to complain about the hotel and the return transfer. I will now email my complaint in.”

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Posted 6 years ago

“Have used for quite a few years now and no problems. Clear website and easy to use.”

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Posted 6 years ago

“So far I have no problems or complaints, butI haven’t taken my holiday yet.”

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Posted 6 years ago

“Normally I would book on line but this time due to the collapse of thomas cook had to ring. The experience was very helpful”

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Posted 6 years ago

“Spot on very good”

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Posted 6 years ago

“Wee have been booking with sunshine for the last 10yrs, we can't fault them, thank you sunshine holidays. X”

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Posted 6 years ago

“Helpful staff very relaxed”

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Posted 6 years ago

“Easy site to use and booking straight forward. The price you see, is the price you pay. Competitive pricing.”

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Posted 6 years ago

“Very good ,second time using them,no problems”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Easy to book good to understand”

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Posted 6 years ago

“It is a great service”

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Posted 6 years ago

“Appalling treatment booked and paid in full a week in turkey. Sunshine cancelled the holiday due to a Thomas cook flight but 3 weeks later still waiting for my cash back. Been given all sorts of excuses shortages of staff, wrong department, department closed and I.T failed. Have now rebooked same holiday with first choice. Just goes to show how hard sunshine really tried to solve this problem. Customer service on this occasion there was none”

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Posted 6 years ago

“A good price for the holiday booked”

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Posted 6 years ago

“Very easy to use and good communication”

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Posted 6 years ago

“Booked a few holidays with sunshine now and been very impressed with the service ty”

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Posted 6 years ago

“very helpful excellent service”

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Posted 6 years ago

“First time using sunshine and booking went smoothly, looomg forwards to our 2020 holiday”

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Posted 6 years ago

“very good web site.”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,336 reviews