Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,336 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, straight forward booking.”

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Posted 6 years ago

“Booked with sunshine for many years and had great service. This week they took money for a booking that they couldn’t honour and I am still waiting for the refund. I cannot book an alternative until the money is refunded and although they assure me it has been refunded it has not. Disappointing.”

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Posted 6 years ago

“Easy, quick and no fuss.”

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Posted 6 years ago

“Very easy to find the holiday for our family”

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Posted 6 years ago

“Very satisfactory when it comes to customer care.”

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Posted 6 years ago

“Booked Holiday 6 days before. Price was great and everything went smoothly. Will definitely book again with Sunshine :)”

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Posted 6 years ago

“We have used Sunshine before and have always been impressed with the quick responses to any queries or questions we may have. Easy to contact by phone and always helpful .”

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Posted 6 years ago

“Excellent web site, easy to use. Top top prices, saving a lot compared to other web sites. God job guys”

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Posted 6 years ago

“Well structured website, everything explained in detail”

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Posted 6 years ago

“Easy enough to navigate , review accommodation prior to booking and now looking forward to my first solo holiday :-)”

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Posted 6 years ago

“Excellent and very good at changing hotel after booking. Excellent customer service”

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Posted 6 years ago

“Happy with the service”

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Posted 6 years ago

“Everything went to plan with our party but friends of ours (who went the previous day) were failed to be picked up by the shuttle bus and had to take a taxi. Lovely hotel and overall (with our booking) very satisfied. No rep though? Is that usual?”

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Posted 6 years ago

“very good customer service”

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Posted 6 years ago

“Martin on customer service was fantastic 10/10 for service thanks Donald Springett”

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Posted 6 years ago

“All ok so far”

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Posted 6 years ago

“No good very bad”

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Posted 6 years ago

“We received no confirmation email and was starting to worry after the 48 hours. I had to log unto my account to see the confirmation.”

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Posted 6 years ago

“Always been happy with booking holidays.Never had a problem.”

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Posted 6 years ago

“Good price deal and easy to book online with but I asked a question and didn't get a response. I also could have done with having direct contact details of the accommodation so I could discuss with them my room requirements but this was not an option. To be honest I don't think i would rate sunshine more highly than others.”

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Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,336 reviews