Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to cancel a pre booked holiday due to the collapse of Thomas Cook and sunshine have dealt with our refund brilliantly and quickly, so we booked another one, all messages were replied to the very next day, and everything has been so straight forward, really impressed with Sunshine and so far we won’t use anyone else to book with.”

Helpful Report

Posted 7 years ago

“Great company to book up a HOLIDAY with. Great prices. Easy to contact”

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Posted 7 years ago

“Quick in confirming our booking”

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Posted 7 years ago

“Booked with sunshine the last few years and have 2 pending holidays next year with them. I dont even look at other providers as they are excellent and have never had a problem. Thoroughly recommend.”

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Posted 7 years ago

“really easy to book online”

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Posted 7 years ago

“Booking confirmation was quicker than expected”

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Posted 7 years ago

“Very pleased , everything went smoothly when booking my holiday.”

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Posted 7 years ago

“You have offered me a voucher. I have booked a holiday and used the voucher the given amount has not been deducted. You are not responding to my emails!!!”

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Posted 7 years ago

“Easy to book with and some great deals always get a bargain on this site booked few holidays form here”

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Posted 7 years ago

“the booking was quite efficient with no problems”

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Posted 7 years ago

“Very good to deal with , easy to book and get information Only concern is recent experience with Thomas Cook (not your fault) but still waiting on discount promised despite booking again as per our conversation and paying in full”

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Posted 7 years ago

“Never had any problems with Sunshine and received my refund in 3 days after the collapse of Thomas Cook.”

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Posted 7 years ago

“very good and efficient”

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Posted 7 years ago

“Very easy to book”

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Posted 7 years ago

“The process of booking has so far been positive and easy just now need the rest of the process to be similar.”

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Posted 7 years ago

“Great company to deal with so far, after booking the holiday everything seems to be going OK, we didn't get our first choice of accommodation so had to find somewhere else, in the mean time the price of the flights had gone up within a day, it is what it is and the company helped us to secure another hotel and flights. Hopefully all will be OK for our holiday in November.”

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Posted 7 years ago

“Have travelled with sunshine.co.UK many times.Always had excellent service.I have found cost of holidays always cheaper than competitors.”

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Posted 7 years ago

“Very helpful had best 2020 Multy family's price for Turkey on offer till Thomas Cook folded they still are very help full turkey visa up by 50% not sunshine fault not be doing turkey any time soon pitty its fantastic just lie sunshine holidays”

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Posted 7 years ago

“Efficient easy to use site that also keeps you well informed after the sale, used several times before always my first choice when looking for hotels”

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Posted 7 years ago

“Great website easy to use - good price for holiday and efficient follow up call from Customer Service”

Helpful Report

Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews