Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've booked many times with yourselves and apart from the transfers times on my last holiday ,which I must say was partly my fault aswell , I have no problems at all and I also recommend you all the time to my friends”

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Posted 6 years ago

“Easy to use site,no hidden charges.used before and will continue to use in future.having the option off spreading the payments is a big factor we book through sunshine.”

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Posted 6 years ago

“The website is confusing. Although the ability to send/ receive messages is useful, the responses are misleading because when you send a message you receive an error message saying ‘your message has not been sent due to a transmission error’ - this in fact is incorrect. When Sunshine receives your message they ‘close ‘ it which if you don’t realise, could lead you to think they haven’t replied.”

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Posted 6 years ago

“Great price excellent hotel”

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Posted 6 years ago

“I found the perfect hols at an affordable price and what i love is that i can pay in installments”

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Posted 6 years ago

“Adviser got back to me within stated time. Very polite and friendly. My holiday was no longer available and between us managed to secure a suitable replacement”

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Posted 6 years ago

“very very good never a problem”

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Posted 6 years ago

“I have used sunshine quite a lot over the past few years and never had the slightest problem excellent service would recommend to everyone”

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Posted 6 years ago

“Cheap, good, quick.”

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Posted 6 years ago

“Great selection of flights and hotels to choose from.”

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Posted 6 years ago

“To early to assess correctly”

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Posted 6 years ago

“Really easy to book in the website and very good prices”

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Posted 6 years ago

“No alternative flight for holiday booked. Full refund paided very quickly and very helpful to book another holiday.”

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Posted 6 years ago

“I had already booked my holiday with sunshine when Thomas cook collapsed, they were very prompt with their response on how they were dealing with the situation and I received my refund for my holiday back into my account within several days allowing me to rebook another holiday. I chose to book with sunshine again due to the quick response and refund very happy.”

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Posted 6 years ago

“Until now no problems at all,booking very straightforward and confirmation on the next day.”

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Posted 6 years ago

“We have now booked our holiday with yourselves quite a few times and will continue to do so as we never have any issues.”

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Posted 6 years ago

“Always seem to find a great deal on sunshine.co.uk”

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Posted 6 years ago

“When everyone was in chaos over Thomas Cook, my holiday was cancelled and the full refund was in my bank within a week.”

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Posted 6 years ago

“Good price, good service.”

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Posted 6 years ago

“very helpful always polite if you have to contact them.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews