Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had our holiday cancelled due to thomas cook which is not any fault of sunshine although they said we could have 75 pound of voucher so we booked new flights separately for double the original price and then booked hotel through sunshine.co.uk went to use voucher but wouldnt let me. Very stressful time as had nothing but bad luck with our holiday”

Helpful Report

Posted 7 years ago

“Quick response time an was very quick to give refund after thomas cook cancellations”

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Posted 7 years ago

“Everything so easy to book no problems ...pleased”

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Posted 7 years ago

“No problems booking and comes up as one of the cheapest sites”

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Posted 7 years ago

“This was the first time I had used sunshine and I have to say I'm very impressed we booked a holiday but the flights were with another company they were so accomadating to change this, we have booked it all again the customer service is great they get straight back to you I have recommended them to family, friends and Co workers fantastic all round well done sunshine”

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Posted 7 years ago

“I've booked many times with yourselves and apart from the transfers times on my last holiday ,which I must say was partly my fault aswell , I have no problems at all and I also recommend you all the time to my friends”

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Posted 7 years ago

“Easy to use site,no hidden charges.used before and will continue to use in future.having the option off spreading the payments is a big factor we book through sunshine.”

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Posted 7 years ago

“The website is confusing. Although the ability to send/ receive messages is useful, the responses are misleading because when you send a message you receive an error message saying ‘your message has not been sent due to a transmission error’ - this in fact is incorrect. When Sunshine receives your message they ‘close ‘ it which if you don’t realise, could lead you to think they haven’t replied.”

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Posted 7 years ago

“Great price excellent hotel”

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Posted 7 years ago

“I found the perfect hols at an affordable price and what i love is that i can pay in installments”

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Posted 7 years ago

“Adviser got back to me within stated time. Very polite and friendly. My holiday was no longer available and between us managed to secure a suitable replacement”

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Posted 7 years ago

“very very good never a problem”

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Posted 7 years ago

“I have used sunshine quite a lot over the past few years and never had the slightest problem excellent service would recommend to everyone”

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Posted 7 years ago

“Cheap, good, quick.”

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Posted 7 years ago

“Great selection of flights and hotels to choose from.”

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Posted 7 years ago

“To early to assess correctly”

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Posted 7 years ago

“Really easy to book in the website and very good prices”

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Posted 7 years ago

“No alternative flight for holiday booked. Full refund paided very quickly and very helpful to book another holiday.”

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Posted 7 years ago

“I had already booked my holiday with sunshine when Thomas cook collapsed, they were very prompt with their response on how they were dealing with the situation and I received my refund for my holiday back into my account within several days allowing me to rebook another holiday. I chose to book with sunshine again due to the quick response and refund very happy.”

Helpful Report

Posted 7 years ago

“Until now no problems at all,booking very straightforward and confirmation on the next day.”

Helpful Report

Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews