Sweet Flour Bake Shop Reviews

Name: Sweet Flour Bake Shop
Rating: 4.78

4.8 Rating 523 Reviews

94 %

of reviewers recommend Sweet Flour Bake Shop

About Sweet Flour Bake Shop:

Enjoy the best baked goods in Toronto and across Canada at your home, office, or special event. From fresh baked cookies and bars, to decadent cupcakes, cookie cakes and delicious party favours, we have the perfect gift for any occasion. We offer same day cookie delivery within Toronto and express delivery across Canada.

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Sweet Flour Bake Shop 5 star review on 12th May 2024

Simoneaque A Williams

Sweet Flour Bake Shop 5 star review on 10th March 2023

Cathy Ocampo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was a day late so some were not able to have any of the cookies.”

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Posted 5 years ago

“Very delicious and cute cupcakes!”

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Posted 5 years ago

We're so glad you enjoyed them! Thanks for the stars.

Posted 5 years ago

“Great customer service! Please bring back the "Gluten Free" options on your website :)”

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Posted 5 years ago

Glad to hear you had a good experience! Our Gluten Free options are technically still available - we took them off our web as we prefer customers to call us so that we can explain that while our cookies don't contain gluten, we are not a gluten free facility. So give us a call and we're happy to help with your order!

Posted 5 years ago

“Great customer service on the phone and a very tasty cookie delivered to my husband on Valentine's Day. The heart shaped cookie looked exactly as pictured. Highly recommend.”

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Posted 5 years ago

Thank you so much! We're so glad he enjoyed the surprise and that we could make your Valentine's Day special!

Posted 5 years ago

“I ordered a delivery of cookies for my nephew's birthday. The ordering process was straightforward and the cookies were delivered on time. My nephew said the quality of the cookies was great - he ate all of them and didn't share a single one!”

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Posted 5 years ago

That's awesome, we're so glad your nephew loved them!

Posted 5 years ago

“Delicious cookie cake! I ordered a week in advance and the cookie was ready exactly when I requested to pick it up. The icing was well done. Cookie was hard around the edges but the majority of the inside was soft.”

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Posted 5 years ago

Hi Anna, we're glad you enjoyed the cookie cake. Sometimes in the cold weather the edges of the cookie cake can get a bit hard but we'll be sure to let our baking team know!

Posted 5 years ago

“Great customer service, they answer quickly with all my question.”

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Posted 5 years ago

We're glad you had a good experience with our team! Thanks for taking the time to review us.

Posted 5 years ago

“Had a bad first order, cookies were late cause they shipped late and they weren't received on time. Cookies were reimbursed so good after service care.”

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Posted 5 years ago

Hi Amy, sorry to hear your first experience wasn't great but we appreciate your understanding. Hopefully you'll try us again soon so we can get it right!

Posted 5 years ago

“Thanks for offering original and timely sweets!”

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Posted 5 years ago

We're so glad you enjoyed them!

Posted 5 years ago

“Fast and courteous service. The cookies looked great and the prices were reasonable.”

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Posted 5 years ago

Thank you so much! We're so glad you enjoyed them and provide excellent customer service!

Posted 5 years ago

“Excellent customer service, outstanding product! So very pleased, the recipients of the cupcakes were thrilled. Thank you very much, we will order from you again!”

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Posted 5 years ago

Thank you so much! We're so glad they enjoyed them!

Posted 5 years ago

“Was perfect & delicious - my fiancé loved it! On time as well which was appreciated.”

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Posted 5 years ago

Thank you so much! We're glad your fiance loved them and we always aim to uphold our standards for delivery!

Posted 5 years ago

“Most amazing cookies and the best delivery service!!!”

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Posted 5 years ago

Thank you so much! We're so glad you enjoyed them!

Posted 5 years ago

“Quick service. Informative staff.”

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Posted 5 years ago

Thank you! We always want to provide each customer the best customer service possible!

Posted 5 years ago

“This was my first time ordering from Sweet Flour and all went smoothly. The cookie cupcakes arrived promptly, looked just like the photos online, and were very tasty. A notification was sent when the cookie cupcakes were delivered. Would definitely order from Sweet Flour again. Thank you. Monica”

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Posted 5 years ago

We're glad you enjoyed the Cookie Cupcakes and that delivery went well. We're ready for next time! Thanks Monica.

Posted 5 years ago

“Great customer service.....had a mishap on my first order but sweetflour was very accomodating in fixing. Thanks.”

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Posted 5 years ago

Hi Amy, thanks for letting us know! Glad to hear that it worked out. We always do our best to accommodate when we can.

Posted 5 years ago

“This cookie delivery was a cute idea, however a few things fell short.”

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Posted 5 years ago

We would love to hear what things went wrong so we can ensure these mistakes don't happen again!

Posted 5 years ago

“My husband loved his surprise valentine's day cookie cake! I heard it tasted absolutely amazing, and it arrived right on time!”

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Posted 5 years ago

We're so glad we were able to help you surprise him! We hope he enjoyed it!

Posted 5 years ago

“Ordering was easy, the cookies were delicious! Thanks so much!”

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Posted 5 years ago

Thank YOU for being our customer! We're so glad you enjoyed them!

Posted 5 years ago

“They cookies are amazing ! Presentation was exceptional and delivery in Toronto was exactly as requested. Will definitely use again. Thank you!”

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Posted 5 years ago

Thank you so much, we always strive to provide excellent service and product!

Posted 5 years ago

Sweet Flour Bake Shop is rated 4.8 based on 523 reviews