Swordis Reviews

Name: Swordis
Address: Fundacul Bucium nr.10A, Iasi, Ia?i County
Rating: 4.75

4.8 Rating 288 Reviews

95 %

of reviewers recommend Swordis

About Swordis:

Swordis, an online retail store, specializes in a wide array of swords, showcasing selections from some of the most esteemed brands in the industry. This emerging startup has expanded its scope by incorporating SwordEncyclopedia, a blog known for its extensive sword resources and recognized as a leading authority in this niche. Swordis' shop section offers an impressive range of over 1000 products in various categories. Their collection not only includes Japanese swords, Historical European Swords, and Military swords, but also extends to specialized items such as Technical knives, machetes, and a fascinating variety of fantasy swords and more. Featuring 19 distinguished brands, Swordis caters to a diverse clientele, ranging from historical enthusiasts to imaginative collectors.

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Swordis 5 star review on 14th September 2025

Mike Sarnoski

Swordis 5 star review on 13th September 2025

Eric Jackson

131

Anonymous

Anonymous // 01/01/2019

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“Satisfied but the support agent I spoke to recommended an out of stock sword after a 20 minute conversation. I felt like my time was wasted and had to opt for my second choice. However, they were friendly and knowledgeable.”

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Posted 3 months ago

“Images on the site would not load and I had to repeatedly refresh the page just to view one image. Not sure why but switching to cellular data instead of wifi resolved the issue.”

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Posted 3 months ago

“Package was sent to my local distribution center then sent back to regional center and back again. Shipping has been slightly frustrating.”

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Posted 3 months ago

“Everything was okay but my shipping was delayed a few days.”

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Posted 3 months ago

“Very very happy so far! 3 orders and all my swords have arrived on time, packed nicely too!”

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Posted 3 months ago

“Good overall but 4/5 to leave room for improvement. Hoping to see loyalty programs and reward points for repeated customers.”

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Posted 3 months ago

“Top quality swords at a fraction of market price.”

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Posted 3 months ago

“Happy with everything from beginning to the end.”

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Posted 3 months ago

“Good but I wish out of stock models are not displayed.”

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Posted 3 months ago

“My experience has not been pleasant. Each page took around a minute to load, the images for each sword were stuck at that "?" and I had to keep refreshing the page. After finally finding the sword I wanted, it was "out of stock", and extremely frustrating experience. After checking out, I did not receive an email that confirmed my purchase. Their customer support team took 20 minutes to respond to my message. I would have rated 1/5 if it wasn't for the sword which I was happy with.”

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Posted 3 months ago

“This is one of the best value swords I've ever had. Besides the delay in shipping, I have no complaints.”

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Posted 5 months ago

“Stoked with Swordis, wide variety of different swords, good prices, and very friendly support team.”

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Posted 5 months ago

“Dragon King Spring Sakura Katana – Cherry Blossom My husband loved it very happy with my purchase for his birthday gift!!”

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Posted 5 months ago

“Great start but much room for improvement. I'd like to see more replicas of historical swords like the sword of Joyeuse, various Sword of States, El Cid's swords (Tizona /Colada).”

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Posted 5 months ago

“Beautiful sakabato! Excited for the advanced version. Thanks.”

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Posted 5 months ago

“Nodachi arrived quickly and was packed really well. Very happy experience thus far.”

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Posted 5 months ago

“Everything went smoothly! My package arrived in perfect condition and in the expected amount of time. The katana itself is exactly the sword I hoped for. The added niku to the edge does reduce its sharpness some, but it still is able to cut paper effectively enough. Can't wait to test it on water bottles.”

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Posted 5 months ago

“My order went through quickly and was processed for shipping on the same day. Received my package just 3 days later!”

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Posted 5 months ago

“I got recommended by a friend, so I ordered a simple Katana. UPS delivery lost the sword and Swordis gave me a bunch of excuses, including the person claiming to be the owner of the company who said that they dont trust their customers and dont want to refund or reorder. Do not waste your money in Swordis, ther are so many other options with good customer service out there. I wasted almost $200 with Swordis.”

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Posted 5 months ago

According to UPS, the package was successfully delivered and placed beside your door, with a photo provided as proof of delivery. David from our support team reached out to explain that, unfortunately, once a package is delivered and proof is provided, it is outside of our control. We understand you believe the package may have been mistaken for trash and picked up by a collector, and we are truly sorry that happened. After consulting with others and taking time to reflect, I have come to understand that even in unclear situations like this, businesses are often expected to take greater responsibility. We acknowledge that we could have approached this more thoughtfully from the beginning. That is why I personally reached out, to better understand the situation and hopefully find a way forward. You mentioned in your reply, “I don’t need anything from you or Swordis as there are plenty of options out there.” You also expressed doubt that David is a real person and questioned the quality of support provided. I want to be transparent. David is indeed part of our team, and he spent a considerable amount of time communicating with UPS and doing his best to help resolve the issue on your behalf. We are sorry if that did not come across clearly. When we take time to assess cases like this, it is not because we do not trust our customers. Unfortunately, we have encountered situations where policies were misused, so we take care to evaluate each case thoroughly. Our intention is always to be fair and supportive, not dismissive. In the past year and a half of doing business and serving our clients, we have only had two similar situations where we could not resolve things as everyone hoped. Throughout, we have always aimed to be fair and honest with our customers. This is also why you were recommended by a friend—because we genuinely care. As a small and growing business, we are constantly learning. Your feedback helps us improve, even when it is difficult to hear.

Posted 5 months ago

“I have no complaints whatsoever. Everything from beginning to end has been excellent.”

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Posted 5 months ago

Swordis is rated 4.8 based on 288 reviews