“I have ordered food for my kid. Waiting more than an hour. Later it shows as delivered. When I had chat with customer care they said” It’s canceled”
I don’t recommend anyone to suffer like me
Worst responsibility”
“I had to wait over 2hrs for my food to be delivered. Not only that, it was missing an item. They said they would give me 8AED, but only if I register to their website. They don't have a tracking system. Only chat & email. I had to follow-up many times. Plus, the agent said the delivery was complete. If it was complete, do they think I would complain? The restaurant I ordered from said in their cctv, the missing item was placed in the bag. If that was the case, then it's the driver who has the problem. The attached email is insinuating it.”
“Terrible service! Will never recommend and will never ever order again using this. You drink the milktea i ordered, i will not expect delivery anymore! Even i have fully paid for it with the service charge!”
“This is the most absurd service ever. They think that they are doing a favor on us.
They cancelled my order coz I used a voucher? Why give an option to enter voucher code? I had paid for the voucher, not something I got for free.
I would never recommend talabatmart to anyone. Instead use noon. Talabatt is overpriced anyways.”
“Talabat Jordan is the most arrogant none professionals. Liars and I am passing this to my lawyer for ruining my wedding. They are silly and arrogant enough not to accept phone calls. And they charge your credit card with 4x the amount you should pay and never send it back”
“Once a great company working with vendors now out to bully vendors with appalling customer service. At this rate wont be around for long as it seems others have already taken their slice of the cake.”
“Talabat, please remove your license to operate. You are not worth it!
I ordered at 12:00 noon today. Now it's already 2:45 still my food did not come.
This will be my first and last order. You are worse!”
“I was waiting for my delivery 1,5 hours, after that the driver called to tell me he doesn't know the location, its the worst service providers I ever seen in my life, never order trough Talabat”
“they sent me my order has been confirmed so I waited till the iftar and I called them they told me something wrong has happened and canceled the order”
“One of the worst experiences!!!
The items list is not updated. It turned out that I have selected items which are not actually available in the store. I had to modify my order several times because of that. At the end I have wasted 6 hours of my life to order something which I was not intending to order from the start.
I totally don't recommend this app.”
“I wish I could rate the Talabat 0.01 Star.
1. Ordered food yesterday, and it was marked as delivered while the food did not arrive and I didn't get any call from the driver.
2. Tried complaining through their live chat and the agent just giving me a bullsh*t reason that the driver's motorcycle had a flat tire, the reason why the delivery was late.
3. I then informed that the issue was not about late delivery but it was marked as delivered without the food arriving to me, pretty sure they just give a bullsh*t reason to all people complaining and they don't care.
4. The agent kept apologizing and said I will get a call for a couple of minutes, but still after an hour, no one called.
5. Dropped them an e-mail to request for a refund, and kept giving me bullsh*t answer "Escalated the case to the concerned team", again Bullsh*t, and until the next day no response, and update, I still didn't get my money back.”
“I waited for my order for 2 hours, the driver had a problem with the bike but none informed me and I kept on waiting. I had to contact them twice and call the driver many times and still my order arrived after 2 hours or even more! They should inform the customer if the driver is late or has issues to find another solution. Very disappointing.”
“It takes a lot of time to wait for an order (around 50 min), and the driver still has not come, he called us to ask where our location exactly is? At the end we have been waiting 1 h 20 min for pizzas... too much.”
“I have canceled my order at same time when I ordered, but they said that your order is on the way sorry we can’t cancel your order and now, then I waited for more then 30 minutes for my food!!! I received sms from talabat saying sorry your order will be delay”
