Taxicode Reviews

Name: Taxicode
Rating: 1.05

1.1 Rating 544 Reviews

1 %

of reviewers recommend Taxicode

Company Reviews

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Metrics

1.1

Based on 544 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult

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Taxicode 1 star review on 2nd September 2022

Anonymous

Taxicode 1 star review on 17th June 2022

F FOLKES

Taxicode 1 star review on 31st March 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Obviously didn’t do enough research. Not a taxi, but rather an Uber like service. Scheduled a ride to St Pancras the previous day. Ride was 20 minutes late.”

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Posted 1 year ago

“Booked for a mini bus with company for airport run and assigned car with a taxi company. Although I had put in for 6 people and 6 cases and was given a quote I assumed I was being assigned a vehicle that could meet my requirements (wrong!!). I got an email with details of car company who could only take 3 cases. I decided to cancel but was told by taxicode that if I did so I would only get 55% of my money back as T&C's. I was extremely annoyed having cancelled straightaway. The T&c' are far too long so it is no wander it is easy to miss this. I believe if they are giving you a quote for what you requested then they should only show relevant vehicles that can accommodate all your needs and not part. Thankfully, Car Rentals in London were very helpful I will certainly not be recommending this company and will never use again.”

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Posted 4 years ago

“heathrow to london city, for 47,50 pounds which i paid through paypal. On the way the driver asked me if the taxi office told me rhat i have to pay him an extra 11.50 pounds. I said no, i have already paid the full amount of 47.50 pounds online. He called the office and told m that they called him back. Instead someone called me and said that i have to pay the driver an extra 11.50 pounds for conjuction fees. I ofcourse refused and told him that i paid the amount stated on the confirmation email and that nowhere was written for this extra fees. After a long talking the man on the phone said ok but next time to have it in mind. This is not a professional approach. Very dissapointed although the taxi driver was very kind. I dont know what all that was about”

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Posted 4 years ago

“Booked twice with Taxicode 1. First time went OK despite being late collecting us from the airport. 2. Second booked secured - 8 going to the races, received an email 2 hours before collection saying booking cancelled! WILL NOT BE USING AGAIN”

Helpful Report

Posted 4 years ago

Taxicode is rated 1.1 based on 544 reviews