“The worst experience ever.ordered a cat tree and never received it. Said I couldn’t get a refund because of proof of delivery and the photo for proof wasn’t even my house. Told me to contact the provider which I tried to but they have no customer service just a AI chat that takes over 4 hours to respond will not be buying from there again this is the second time I’ve had a problem”
“This was the worst experience I've ever had. The quality of the products was very poor, and the packaging they send is low-quality. Yet, they expect returns to be in perfect condition. I requested a refund to my original payment method, but they issued it as TEMU credit instead. I’m extremely frustrated with this purchase.
The above is posted 2 months ago by Raha jazayeri. This is what I wanted to write too. Especially on refund.”
“I've been buying for a long time, as soon as I read about Temu! I'm annoyed because I've purchased 1,000 of products and the send me offers to get free items but only if I buy an expensive item ... So not a gift, just a carrot in front of my nose to buy more!!! Not cool Temu - you don't treat your long time customers fairly. Quit sending "fake Free Gifts" when you are only after getting more money $$$$ Thanks for free nothing - supposedly a "thank you gift" for spending lots of money - has nothing to do with " Thank you"‼️ Beware, only buy what you want, ignore those silly wheels that promise free gifts or some kind of great discounts -- they are a SCAM to get you to buy MORE‼️‼️”
“temu offer you free gifts with a free spin of a wheel, but when you pick out the gift then they make you buy more gift to get the free ones, but you never get the free gifts because you have to keep buying more and more to get the free ones until you just give up and by that time you have already paid for the extra gifts and never get the free ones”
“Trash. No directions, just a picture 😂. Also, cheap, really cheap quality. Just chat hollow tubing and paper walls 😂 for 23 dollars my God, you guys are a scam . No wonder China sucks”
“Temu is horrible! They sale some pretty good stuff but for the most part temu force you to spend more than what you came into the app for! Even when you reach the mouth base, they isolate certain products and make you buy more so the total can be a certain amount! This is ridiculous!!!!!!”
“TEMU is a big scam!!! Always hearing good things so decided to try it out yesterday and bought some nice looking things so was happy and didnt need or expect anything more! This morning I get an email saying 4 free items so I go to check it out and the “ coupon” says buy 4 items get 4 free so I figure ok cool I'll do that. I order and pay for items and the next screen comes up for me to pick my 4 free items and I do that then yay next screen now pick your $30 qualifying purchase to receive your 4 free items?????? WAIT WHAT??? the 4 free items were supposed to be free for buying the original 4 items NOPE THATS A SCAM SET UP TO MAKE YOU SPEND EVEN MORE MONEY TO GET THOSE FREEBEES EVEN AFTER YOU ALREADY SPENT MONEY TO EARN THEM!!!!!! So I cancelled that order and after I receive my original order from yesterday ( which i was happy with and if they wouldnt have pulled this scam ……) I will NEVER USE TEMU AGAIN!!!”
“Temu , sucks you in to get free items playing promotions like Fish Land or Farm Land with no
chance of winning the rewards. Also don’t invite your friends to join , another scam. Buy items outright , don’t play their games.”
“Bad customer service pulse advertisement always get you to play these games and you never win and if you do when they cut you off materials very cheap. It’s not even worth it wasting time and money on ordering from this company as soon as I get my last two orders completely deleting this app and not shopping with this company anymore. The worst I’ve ever seen.”
“TEMU has a lot of super inappropriate pictures on there, kids use this app to shop and I happen to see my kids browse history and was absolutely sickened by the stuff you can find on there... At least post a warning if you're gonna have that on there. All you have to do is do a few searches and u will find it .”
“Recently bought a lot of our wedding decor from Temu. It all came in a timely manner and as described. All descriptions of products were available, very happy and can get an extra 50% off with using the code afb28153”
“i purchased a lift chair that the back was loose and you could not set up in .i tried to get a refund and they gave me a fun around for over a month . :they sell junk: and then make impossible to get a refund!!!!! save your money do not give it to temu”
“This company is questionable. Expect multiple shipments for a single order and the nightmare of order reconciliation. If ordering a few items ONLY, your experience may be pleasurable. Overall quality of goods for the price is good. Customer service leaves much to be desired.
Don't expect to "win" any items. Everyone gets the same results. Checkout is timed (if you have discounts). During the 10 minute purchase windows expect 6 mins of pop ups. It's awful”
“My bank card was frauded today that I use for Temu. The transactions were in Hong Kong. I live in Canada. Things started getting weird when I submitted a refund for items that hadn’t been sent. I’ve been getting multiple emails a day from Temu to “accept a credit back” or “we apologize for the delay of your items, please accept a credit”. Sketchy company. I read all this before I signed but and tested my luck. Clearly, I was fooled…”
“Was so upset. 2 times my package were not delivered . Even had there delivery person stole my package. Take pictures saying they delivered and was caught on camera. Jacket red black and white . With the word malicious print. My ring phone announces my package was here went out side and nothing took a picture by my jeep and by the light to say it was deliverd . When going out to get the delivery person took it the next door saw it . So I called may times still waiting on my money back or package. We work for our money. I will not order again. To gave temi my money from my acc. This happen 2 times”
“STAY AWAY FROM TEMU! IT'S A NIGHTMARE! NOTHING IS FREE, NOTHING IS DISCOUNTED! WEBSITE LIES, BAITS, OVERCHARGES, RETURNS ARE 2 HOURS ON THE ONLINE WITH A BOT, A HUMAN WHO DOESN'T SPEAK ENGLISH, 45 MINUTES ON THE PHONE WITH AN ENGLISH SPEAKING HUMAN WITH A VERY HEAVY CHINESE ACCENT. AND THE PRODUCTS ARE THE LOWEST POSSIBLE QUALITY OF PURE JUNK!!! I'M SO SORRY I EVER TRIED THEM. STAY AWAY!!!”
