“I have been buying from Temu for well over a year, small tools that are identical to ones on Amazon where the sellers charges a 50% + markup. But the really annoying thing about Temu for me is the deceptive and in my opinion illegal way they market products. I thought I had avoided these deceptive practices until a recent order for a cordless drill. The image showed it came with two batteries and the order even notes 2X batteries yesterday it came with just one. The local seller who I contacted started arguing that the order only included one battery despite showing them a picture of the order listing two ! TEMU refunded the full amount and said keep the drill. Yet the local seller kept messaging insisting it came with just one. I guess he lost the sale? Anyway because of this fiasco I have reported TEMU to the Federal Trade Commission The CFPB and President DJ Trump. Ranting on review sites helps relieve the frustration a little but if we all inundate these government bodies perhaps something will be done about these practices ? Since falling for Temu's BS. I have found literally thousands of similarly deceptive adverts filled with outright lies on their site. Picture of ten items only to find when you order, somewhere hidden in the small text at the bottom of the page a note saying the price you pay is for one !!! By all means write reviews but to get something to change write to the FTC, or Trump?”
“If I could leave no stars I would. The quality is horrible, one item my husband ordered came damaged, and the other item was made so cheap not sure it will last long. Trust me, you are better off spending a bit more for better quality (I have had items for over 30 years, they are well made and well worth their original price). Horrid, horrid quality and service. STAY AWAY!!!!”
“I put my FULL delivery address, with my apartment number, the delivery man left my order outside the building, it was probably stolen, I contacted Temu and the only answer they gave me was that it was the carrier's fault, but I bought from Temu and not from the carrier, the carrier doesn't care, in other words, I lost my money.”
“I brought a set of suitcases and I just use it for the first time. It was terrible I an a senior citizen and the wheels wouldn’t work going every which way. Who can I get it replace since your return policy expired for it. I can’t use it help.”
“It's about my money between Temu and Klarna
Just days til my Vacation and the played for weeks back and forth between the 2 about a refund. When inquired about my refund on several different occasions suddenly triggered all the past refunds I never received.Temu credit me $9 for past mistakes but still has not refunded my money for the original order that triggered this madness with just days left till vacation I'm for outfits down due to them playing with my money I will never do business with them again ever temu and klarna I'm done!!!”
“I was supposed to receive my order on January 6, but today is January 15, and I am still waiting. To make matters worse, I just checked the tracking system, and now they’ve delayed the delivery by another week without any explanation.
I sent three official emails to their customer service department, but no one has bothered to respond or address my concerns. This level of unprofessionalism and lack of accountability is appalling.
This company has no respect for its customers or their time. Their service is unreliable, and their communication is nonexistent. I strongly advise anyone to avoid this Company] at all costs. This has been one of the worst and most frustrating experiences I’ve ever had.”
“The problem I had was they lost items that I ordered. Claimed that they did not know where they were and were searching for them. The search is still going on 4 months later and I never received my requested refund. Dump, or don't bother to subscribe to this lousy company.”
“Waiting for 2 months for my items and all I keep getting from them is that items will be delivered in 8 days. For the 5th time. Still waiting. Will never order again or recommend them to anyone.”
“I ordered the amethyst stone. the quality was horrible. all the other items were very low quality. what you see in the poctures are not you receive.
Low, low quality, and cheaters.”
“Started buying last year from Temu , have ordered at least 100 items. I dont have any complaints about anything. except long waited but i get everything and everything is nice, beautiful , i only order the items w/free shipping, refunds are instant Gave presents this xmas to more people. This year i ordered 7, 15 in one chopper , slicer , etc nice, their halloween masks are the best, ..no bull just more than what u pay for..And hats ,, i've bought 12 lol charra.. can show u u receipts.”
“I downloaded the app. I was skeptical. I was offered free items. I thought this was strange but was excited to get something free. Put the items in my cart and added a few others. When I went to check out the items weren't free, there were charges added. Should have known better. Just another scam. Deleted the app.”
“I ordered 3 knives got 3 knive sheaths the leather already tore cheap stuff not quality lots junk waiting for my last order I'm done tired of the discounts then you have to buy a minimum”
“Why Are You Pretending To Be Sorry? Your Entire Existence Is Just A Scam! I’ll Be Blocking Your Website and Every Single Other Way I Can Find I Will Block You”
“I have placed 2 order with Temu. Both for yoga pants.
The first order was for a size Large. The pants were extremely tight. Way too small. I placed a second order. This order was for Extra Large (XL). These pants are too tight - too small. I am a size 8.
Temu’s sizing is incorrect. I will not be ordering from them again. A waste of my money.
order (#PO-211-21695401144871100)”
“I was scammed by a Temu seller (Silk Ville) and Temu couldn't understand how simple and obvious the scam was. I bought a 9' Christmas tree. The picture of the package delivered by FedEx showed a 14" x 14" 2 lb padded envelope on some porch that was not mine. Google Maps street view would prove that it could not be my porch. The seller is no longer on Temu, and nearly every review of the seller claimed the same scam that happened to me. I provided all the proof to Temu, and after a month of trying to resolve the issue with Temu and receiving the same nonsense ineffective automated replies and insincere apologies from them each time, I contested the charges with my credit card. Voila, on 01/13/26, I got an email claiming they were processing the refund as a "one-time exception". What? How Rude!!! A one-time exception??? That means they didn't believe my evidence and will not protect me from future scams on Temu. Well, that means I'm done being a customer. Adios Temu. It was nice until it wasn't!!!”
“I've been ordering for the past few months all the products seem to be good the only problem I have is they give you a chance to win free gifts if you buy more I made a few purchases but no free gifts get rid of the free coupons and the wheel spinning if your not going to give free gifts it says 3 free gifts I pick them then I have to spend more money to get a free gift and it not a gift I choose I like the items and I think the prices are really reasonable but stop with the false hope”
