Login
Start Free Trial Are you a business?? Click Here

temu.com Reviews

1.6 Rating 2,626 Reviews
11 %
of reviewers recommend temu.com

Write Your review

temu.com 1 star review on 26th April 2025
MR I L HORN
temu.com 2 star review on 25th April 2025
Kaleem Rizvi
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Anonymous
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
temu.com 1 star review on 23rd April 2025
Waldrep
483
Anonymous
Anonymous  // 01/01/2019
I have still not received the items I ordered. First I received an email saying my package of items were delivered even though they were not. (We live in a condo and were home all day. No one called our building's call box for access to our building, no one knocked at our door and no one left a package, or can be seen on security video. I tried multiple times to call the delivery company (EMIle) and was just repeatedly disconnected after being on hold to speak to someone. Temu now keeps sending messages saying that my package needs to be picked up at a "Pickup Location", but gives no name or address for such a location, despite my repeated requests for one. There is no live person I can talk to anywhere. All their "live chats" are AI generated so have been nothing but frustrating and give no answers.
Helpful Report
Posted 5 months ago
Ordered A Purse And A Doll For My Daughter Which Says Delivered I Never Gotten The Item I Reached Out To Temu Customer Service They Denied A Reshipment Saying I Have The Items! I Went Back To Customer service they only gave 31.00 dollars Off a 68 dollar order! Saying because I Could Still Get The Package! I Will Not Spend Another dime! It was just how I was treated overall like I was Lying! Never again.
Helpful Report
Posted 5 months ago
I'm disappointed they have changed their prices and difficult to maneuver their website. Not easy to get the details and information needed to purchase an item.
Helpful Report
Posted 5 months ago
The FM guitar transmitter/ receiver very poor quality sound no sustain or sound quality I want to get a refund so I can buy something that works correctly Swiff Audio WS-70
Helpful Report
Posted 5 months ago
Temu I loved at first I spend hundreds upon ordering so much from this site! Make sho if u order & do a return u take photos I sent proof a pic and Temu still denied my refund and claim. Not for one item 2, I sent back a varsity men jacket and a Texas hoodie looked cheap! Now Temu u lose as valuable customer you claim I am! And won’t refund me $20 at the least is SAD CHEAP UNPROFESSIONAL KEEP THE MONEY this review the WORLD will see you people is fake layers and a Scam some things arrive good most cheaply made! I’m over going thru the BS with ur slow people in support and even more retard slow ones in your warehouse!
Helpful Report
Posted 5 months ago
The coupons and special perks are hard to understand and you continue to have to buy more in less than 10 min or you loose it. Now they are making you feed fish to get points. Why can't a discount or coupons be just that. It's a challenge and confusing not worth the effort. When you get a order things are what they say they are normally (pay attention to size and amt. details)
Helpful Report
Posted 5 months ago
Poor quality in pretty much everything. The ladies shirts are paper thin. The other things I ordered were cheap looking as well. The parcels were late and all they did was give me a 5 dollar discount on my next order. Problem with that is I will never order again. So I got nothing
Helpful Report
Posted 5 months ago
Love the products, but don't get sucked into the farmland and feeding fish scam, you'll never win !!
Helpful Report
Posted 5 months ago
Temu is a rip off. They will refund you, but won't ship high dollar items. My last 4 orders were not delivered on time and last 3 not delivered at all.
Helpful Report
Posted 5 months ago
I'm a customer of temu and I use there afterpay system to pay by some at s low price each weeks. Three afterpay is a lie they taken my money for the full price and there is no afterpay it's it's a scam do not use afterpay ever then I did a live chart with someone and they say they didn't see no record of what I purchased on November 14th and November 21 on after pay they are lying took my money both time. And would no admit what was wrong and would not return my money of what need to be returned from the afterpay then on top of that you have no way of getting into the afterpay if you needed to pay by weeks there's no such app you have to go through temu and you might as well just pay right out because after paying as checking out your items I would never ever use the afterpay ever I warning are buyers beware of this company
Helpful Report
Posted 5 months ago
Temu sold my credit card, do not buy items with your credit card or your bank card. Temu Sales it to criminals to buy things with your money. You communist bastards. I will never buy anything from Temu , or any product that says Made in China for the rest of my life. If I could give them a zero star rating I would.
Helpful Report
Posted 5 months ago
It started great, but when they use the courier Emile, I have yet to receive my package nd they won’t refund me…so scammy that way…plus they make you spend $35 to get free shipping and whala..stuff never comes!! So either Emile is worst company ever or Temu isn’t sending it!! Either way out the money! Buyer Beware…o and size of item is usually miniature…never full size!
Helpful Report
Posted 5 months ago
Scam, don't believe them, this is exactly how they lured me into loosing my money, thanks to sirdaverecovery at p r o t o n dot me,,,, for the refund now my funds are recovered.
Helpful Report
Posted 5 months ago
Bought four times and have not got nothing I paid for but notifications of free yea RIGHT!! I WANT MY MONEY BACK,!
Helpful Report
Posted 5 months ago
Temu is sending me items that I did not order or duplicating items I already received, grrrrrr!! They send items that I changed my mind about plus the items I Did want. I’m going to stick with Amazon!! The quality is fine, but the
Helpful Report
Posted 5 months ago
Do not buy from this company i have got wrong products products with missing pieces no instructions most of the time they will make it right but to much red tape a confusion i will not do buiss. again i would rather spend more money.
Helpful Report
Posted 5 months ago
Once they start their little campaign, you get two free items hold on a second. You can’t get those free items until you spend a coupon of $100 so here you spend $100 on stuff you don’t really need but you wanted the two free items good luck you keep on exiting out because you don’t want to spend or go further so beware. I have been a Temu client for two years. They do hold her 100% guarantee and they’re great with that but the their games have to stop! Stop teasing clients.
Helpful Report
Posted 5 months ago
No business ethics, after few incidents I am burned out by aggravation and poor ethics trying to make Temu do things right. I no longer can continue doing business with Temu and would give zero star rating. Temu seems to be ignoring honest customers and creating lot of ill will. I presented evidence of missing items and they're refusing to acknowledge my information by believe FedEx Tracking website instead of my solid evidence of a missing box that I need to assembly greenhouse structure. only parts of box number 1 showed up and box number 2 never showed up( I didn't discover the problem until my maintenance helper open up the box for me yesterday to help me assemble the greenhouse structure and I reported the issue right away to Temu customer support team)... Now I have to rely on my credit card company to recover my funds...
temu.com 1 star review on 23rd November 2024 temu.com 1 star review on 23rd November 2024
Helpful Report
Posted 5 months ago
It takes forever to get your order… I definitely don’t recommend ordering anything from them !!!
Helpful Report
Posted 5 months ago
Why not b keep t our v money b in the USA? Now that trumps back in office there's bound too bevtarriffs starting. We can keep our money to our own country and make American great again. To heckbwith buying from china.
Helpful Report
Posted 5 months ago
temu.com is rated 1.6 based on 2,626 reviews