“It was wrong sizing issue, I'm a UK 12 is L not XL, seller doesn't give full refund to repurchase item and doesn't send replacement for their mistake, temu allows sellers to steal and Rob from good customers, I will be closing my account as soon as my order arrives and will be going back to Amazon because they stick to the rights to an investigation into any issues between seller and customer temu strip you of all your rights as a UK customer so buy at your own risk but you have been warned
Item was £15. They offered me£3.90 partial which it didn't Tel me untill after is a complete rip off and needs investigation”
“Done.!!not the first time package was not delivered or wrong item was sent!!!! Package says it was delivered but I don't have it. Sent a request for a resend refund. They said no because it was delivered.”
“Delivery of orders, criminal, refunds and investigations, AI generated garbage. Cannot even organize delivery to the door. Over apologetic customer service 10 stars from 5. Go figure. Inconsistent and inconsiderate, definitely. 9 out of 10 packages went to stratosphere before some of them landed. As for the rest, history shows you may get a refund or not. They decide. Good luck. You will need it”
“I've been waiting a month for my package you can buy the same thing off of Amazon that I bought for maybe $2 more but it gets here the next day I will never buy nothing from this place again everything comes from China and has to be shipped, maybe next year when Donald Trump gets in he'll shut this place down!!!!?”
“ordered package and there is no way that their shipping tracking works for i have three different answers on the same package. As for a refund, wednesday will call CC company and have them bounce the charge for the product is no longer wanted or needed”
“Be very warned that when you return things to this company, you most likely won’t get the proper money back! I had clothes that did not fit as described, material that was very cheap or not as described, etc. they say free shipping and you will be refunded. When you send it back and follow all their instructions they don’t give you the correct refund. They tried to circle around and not answer my question several times. Then they tell me I need to contact Afterpay to have them give me correct refund! They should be contacting Afterpay to tell them to adjust the refund! Bad customer service! You wait forever for the stuff. But America! Get it quickly! Pay a little more but know you will be supported and get your money back if return! With this company you not only get what you pay for - CHEAP- but you get their cheap customer service as well- which is none”
“Temu’s products many aren’t good quality with very slow shipping, from order to delivery over three weeks. The options below are useless doesn’t get into key issues.”
“Where is the discount? This is a ripoff. You have to spend $50 worth of goods to get “free” postage. They say you have discounts which they never apply. I’ve had enough….no more!”
“Don’t buy at TEMU. They have STOLEN OVER $1,600.00 from my bank account without placing an order. And they don’t want to solve this issue. Also they OWE ME A LOT OF MONEY FROM RETURNED ITEMS.”
“Temu seems to rely on creating a sense of urgency and confusion with constant distractions and ever-changing offers. This predatory tactic preys on customers' desire for a good deal, but ends up taking advantage of them instead.
I'll be sure to warn others about this and advise them to steer clear. Buyer beware!”
“Something always doesn't arrive or doesn't look like the photo and nobody takes responsibility for anything. You look for the same thing on Shein and it's 50 percent cheaper. I don't recommend it.”
“I placed two orders on December 13. Christmas was clise and it was clear they would NOT arrive by Christmas! They offered me a refund. I accepted but now, the only thing I can see on my orders is where they were refunded! It won't ket me see the status of where they are!!!! I joined a chat with customer service and they said they have no way of tracking my orders!!!! They don't even know if I'll get them!”
“Puffer blanket is nothing but a sheet with lines that when received makes you think its really a bed spread or quilt. The 4pack of turtle necks and some jackets come dirty especially items i in white. Very very disappointed in the falsehood of household towel, sheets, towels, and wash cloths.”
