“Items payed for, and the last notification I recieved was that it had been cleared by customs at the airport... And that's it. Never recieved my goods, and there is NO CUSTOMER care, no person to speak to. You forced to chat to a Bot that is completely useless! I will NEVER trust Temu again, and never rely on Fastway Couriers”
“Tim Griffin, Arkansas Attorney General, did not mince words when he filed a lawsuit against the parent companies of Temu, stating in a press release, “Temu is not an online marketplace like Amazon or Walmart. It is a data-theft business that sells goods online as a means to an end.” He further commented that, “…Temu is functionally malware and spyware.” This says at all doesn't it? We need to be smarter shoppers. Don't send your money to china!”
“I sent a return back I had the tracking number to
Temu said they never received it it probably got lost in their warehouse and now I’m out 46.00 they will not work with me at all credit,no refund, no items returned I will never order from them beware they loose items and you’ll pay the price”
“Everything I've ordered is absolute garbage.. The claim of winning % off and cash back is a joke.. selling a 98 cent shirt for 7.99 after said $22 discount.. its all fake.. keep your cheap china products out of here... only thing you guys did honorable was send it.. I'd have rather you just kept the trash you sent me and my money.. cheap price to pay to find out though!!!”
“I waited to talk to Jeri the supervisor when u spin the wheel and get 90% OFF THEN notices all my items isn't ship Jeri stated I didn't order even items to get discount there let me give u 20% off too the rest of your items ship I don't like this game with my money buyer be where TEMU CUSTOM...”
“Bought post caps for a fence. Worked great. So next fence job, showed customer and ordered 24 caps. Job got delayed beyond return timeline. Boxes arrived undamaged and were placed on untouched shelf until fence completed. Open to find five of them are broken, physically cracked. Tried writing. No replying. Call customer service (oxymoron!) and after 10 minuof ‘let me check’ I get a ‘we will send you a $20 coupon , look for in email’. I figure, ´ok, covers slightly less than cost to replace - and they need to match or I buy all new from somewhere else. . BUT coupon arrives by email and it is not $20. It is 20% upto &20. In other words I must buy $100 to get the $20 back. And why would that help anyone except them?
Buyer beware. Not a quality seller.”
“First order from Temu was okay. Second order one of the purchases had half the items missing and another was a piece of junk. Despite having requested a return and a credit the courier has not come to collect the items being returned and I have not received my refund. Temu are thieves that are selling junk for the best part. Rather be safe than sorry and STAY AWAY!!”
“After 19 days my order reached Kazakhstan.Ive had no updates since then . Luckily i paid with Paypal,so i’ll take out a dispute with them in the event of a no show”
“I made refund and the pickup carriers take my stuff from April and until now my money not returned back , are u Deceiving me or what , I want my money return back to my wallet”
“I get SO ANNOYED WITH THE SPIN AND THE SECOND CHANCE AND SPIN AGAIN . Just give the discount and let people shop. You are going to lose business to tik tok shopping BECAUSE SAME PRICES, less bullsh*t , and MUCH EASIER. All products come from same factories in china.”
“Ordered a product for a present. Never arrived so was asked if I wanted credit for it. Cash back would have taken up to 30 days according to temu so opted for credit to account. So I thought I order it again hoping I get it this time. Found out minimum credit has to be £15 pounds. So now I had to add to order to make it up. Still waiting for my order. Wish me luck.. Stick with Amazon. Might work out cheaper in the long run.”
“Customer service representatives are AI and robots and not live people. They ask you for information, you give them the information, and they come back with a template response each time. Joy Lee in the Boston Temu office, Director of Customer Service, will not respond to written correspondence with documentation. Try AliExpress.”
