“The rugs they sold me are ridiculous. They look all fuzzy in the picture, but if you get them a little bit wet, they are bald rugs. I’m very disappointed.”
“The products disappointingly exhibit substandard quality. I purchased two watches as gifts, but one arrived with scratches on the back, and the other clearly reflects poor workmanship. While the reduced price might set certain expectations, presenting these items as five-star quality is misleading—they fall short of even basic manufacturing standards. To improve durability, I recommend using plastic screen protectors for the watches.
Additionally, be cautious when selecting items—their actual size often differs significantly from appearances. On a positive note, the armbands and key holders are pleasant, although not exceptional in quality.
Unfortunately, my bank account was unexpectedly charged without any explanation, prompting me to block my card to prevent further unauthorized deductions.
Given these experiences, I’m uncertain whether I’ll use their services again. The products, especially the watches, may not withstand long-term use.
With respect to the manufacturers and sellers, the discounted prices don’t truly reflect their value. 🕰️💔”
“Temu makes it as hard a possible to get a refund or send items back for a refund, they expect your payment up front and then give you the “run around” if you are not happy with the item or service you have received.
I will “not” be using them again they use the Chinese approach to business money up front mess you around and delay until you give up facing a brick wall of misunderstanding and delay tactics to avoid repayment at all costs BEWARE,!”
“The most terrible company, in every way. Products of execrable quality, extraordinarily bad shipping, but the worst experience is that of the return. After walking from one side to another to drop off the package (the instructions on the website have nothing to do with reality), you wait a month to receive a refund that was not even issued. I have been to the bank several times so far, only to be told that the ARN code sent by them to verify my transaction is invalid. There is no other solution/proof that the money left them. But the bank claims that no refund request was issued from them...
So, keep in mind that you will never receive the money for the products you send as a return, from this terribly bad Chinese company!!!”
“I had a new card, and didn’t buy really anything except for my bills I always have, and sure enough right after buying something from Temu, I got all these fraudulent charges over $300 and had to immediately block my card. I’m so frustrated with horrible companies/scams and people stealing this way. I work hard for my money.. so now I have to fix this mess tomorrow since everything was closed July 4. It ruined the holiday for me.”
“Defective product tools needed did not work very low quality, returned drone I ordered never used as could not open the battery compartment, they said a part was missing in my return, product was flawed”
“have had lovely dresses from this company, only one was way too small for the size it was supposed to be, told to keep it, or donate it, and a refund was issued straight away, cant complain about that, only problem is, as a pensioner I cant always afford the $50 minimum purchase if I only want a couple of dresses or lace cardigans, $50 is abit over the top, pity about that.”
“When I ordered delivery date was unreasonable tracking system outdated no live customer service all robots or overseas. Sat at an airport for three days before shipped took 5 days to go from. Irving to san antonio. Product is not what it says”
“I purchased a few items and they sent me close to 200 or more items. They refused to take them back and then made me pay a large sum f money and charged my Discover card...they are a bunch of scam artists .”
“I am extremely sad and angry about my entire Temu experience. I ordered an item in May, it is July 4th - still have not received the item. It was no option for a refund and they never updated the order delivery status. After reaching out to Temu virtual assistance, I was giving the option for a refund. It could take 5-30 days depending on your bank. And then I was offered a 20% discount on next purchase, but if the item says $45.99 once I go to purchase the item, the price mysteriously jumps to twice as much and the 20% discount is only for the $45.99 not the new mysterious double price that was charged.Pictures on site is very deceiving. Please thoroughly read what you are actually purchasing, because I ordered a marker kit, the picture shows a full set of markers, but underneath it was a few random markers that they pick for you. This company lies and deceives its customers consistently. DO NOT ORDER ANYTHING FROM THIS COMPANY!”
“I am very happy with the products I have ordered as well as the value of your products. Your customer satisfaction is outstanding. Best is free shipping. I wish I had the same type of satisfaction I have had with your company with all other companies. Thank you,”
“These people are the real scammers. Returned an Item a watch in new unused box with plastic still on. The warehouse says nothing inside!!!This is beyond criminal. These people belong in jail for stealing and robbing customers”
“I will never ever deal with this place again keep promise me coupons had me on the phone 4 hours and didn't even fix my problems they are cheap to there customers and offer no deals I wouldn't recommend them they are garbage from now on im ordering from shein”
“I bought patio furniture from them. I put the couch and love the seat. The other fine. The chairs were not made right the bottom piece was an inch too long on one inch too short on the other they given me the runaround and tell me that I’m not doing it right I am a fabricator stay away from this company because they were jokes. I don’t wanna stand behind their products. They just want your money Buyer beware.”
“Avoid this company at all costs, but, if you do make the mistake of buying from them, be absolutely sure to use PAYPAL to pay for your items so you will be able to dispute and get your money back. Customer care is outsourced and it shows in the way that customers are looked after, resolutions to a satisfactory level is seldom achieved and leads to more frustration to the paying customer. Products are fair but you get what you pay for. Delivery is where they fail miserably with certain courier services like SAMEDAY couriers failure to deliver at all. Again, avoid this company at all costs to save you the hassles many other people are going through. Sorry TEMU i was loyal to you, but your corporate greed and lack of integrity to your customers will bite you in the end.”
“Temu is a scam. Whatever they put on thea app is totally different. Pictures ar big compared to the actual commodities u recieve and once u place your order u can't know how much is which item. U can't track your expenditure and I believe they include other items when ure placing an order”
