“I took a chance and ordered from TEMU A number of times. yes, their prices were very good, the delivery, although it’s longer than usual, tracking was very good also. For the most part, I’m satisfied with my orders. However, recently, I’m receiving a huge amount of emails of offers – I think I have over 250 of them in the past two weeks! I placed a new order, which was very difficult to process! Many pop-ups, Coupons that were offered to me, then immediately disappeared Disconnections, only to have to start all over again. But what I did find out. Is that the free items to the coupons that they offer immediately are revoked,if you have it I an issue With any item, even though the remaining order is still in process. Also, more restrictions! In the past, everything was ordered from Temu -now you’re a different vendors that you don’t get coupons, free items, discounts etc.. for.Some of the items were not even close to the description.. it’s become a real hassle now to order from TEMU,And if you try to get some support via chat,you receive only generic responses .It’s really not worth the time and effort any more.too bad😖”
“DON'T TRUST TEMU!! I used to like this app until I didn't receive the last package I ordered and been trying to get help for a week now but all I get is having to repeat the same messages explaining my issue and getting the same replies and being told to wait 24 hour and not receiving any reply after 24 hour so I have to start again repeating everything just to be told that they will review the issue and get back to me in 24 hours. I just found out this business isn't even BBB accredited.”
“We order but not delivered on time as per schedule. Their Local courier agent hold shipment for more than 03 days and even after complaint & discuss with customer service, they not delivered.
Only god knows, when we will get our parcel”
“I placed an order of 32 clothes items. They were shipped in a bag by USPS. The bag was caught in the machine at the post office & only 1 item arrived. (Temu only insured package for $100). I could not get Temu to do anything about the matter. I had pictures proving this situation happen.
They would not even help me with the USPS. Their customer service is terrible. You never can talk to a live person. Now I am out of $293.68. I DO NOT RECOMMEND USING THEM…..”
“I love Temu. I have purchased quite a lot.
Their return policy is amazing. I have never been refused a return and returning has always been free. I greatly recommend them. I am greatful and will continue purchasing.”
“They are scammer, recently asked me to send my card pictures saying to protect customer finance which is unbelievable and never happened with anyone or anywebsite before. I refused and deleted my account. In addition, it is very bad website, selling bad quality items, the items are totally different than the pictures on the website. Most of the pictures on the listings are fake and misleading. Both expensive and cheap items are very bad quality. Also advertised fake sales”
“First 3 purchases went smoothly, they were $60, $3,& $9. when tried to buy something today for $11, it's telling me I MUST spend $40 as a minimum. I asked their support robot, i keep getting the same response. 'please add more stuff to your cart to meet the minimum'
went and bought the same items from Ali express, same price no fuss. when meet $15 shipping is free. if under $15 - $2.99 shipping. so much more transparent
As soon as I receive my previous orders I will be cancelling my account with Temu and blocking all their emails (MY GOD THEY SEND A LOT OF JUNK MAIL!)”
“This has been the first time I ordered from Temu and the last.They are saying they can't find my address it's not rocket science to call if you can't deliver.I will be seeking a refund when the time is right.”
“I ordered some things from timu and they promised me that they would be here by August 2nd. It is now August 5th and I have yet to receive my package. Usually they're pretty good about getting them here in a timely like fashion. Today I look for update and now it's saying 3-11 business days when before it said August 2bd. These items were for a birthday gift that I know won't have in hand. I'm very disappointed and the situation cannot be fixed at this point all we can do is wait for the items that the little girl wanted.”
“Too many ads. Constant pressure with annoying pop ups with incentives to buy and get others to join. Puts me off
shopping here. Rather use AlibabaThe fishland and farmland games are a farce. It's almost impossible to win as the goal post is m over constantly as you get close. You literally have to take part 1000s of time to reach each goal. It's extremely misleading and an yet waste of time
Goods and services is good. Really good, but the supposed freebies are a hoax and insulting. Don't water your time.”
“I am really satisfy with their services, product arrived earlier than what I expected. But most of all the prices beat others online sources and way way cheapest and in good quality.”
“I used to but from Temu a lot but then they make you spend 20.00 and a 2.99 shipping which you did not have to pay before,so won't be ordering as much.”
“Absolutely the worst. Do not trust shop with Amazon.com or Walmart.com. Products are terrible often used quality and customer service is non-existent. Lost a few hundred dollars. Impossible to return! Stay away from this company and Shein. Stick with Amazon it is much better and safer.”
“At first, I got enticed by the "egg beater," in which you have to press it down to work. Next I bought the electric scrubber for my bathroom floor. Worked 2 times and just quit on me. DO NOT BUY ANYTHING ELECTRICAL from TEMU. Clothes are exceptional and fantastic! Although if you buy electronics don't buy them from TEMU. Buyer Be Ware.”
“I ordered $80 worth of shirts and shorts and underwear from them in the size that I usually wear here. Nothing fit. Everything was skin tight even at my normal size which is usually a little baggy. And then they had to call to try to buy me off for $5 out of my 80 because it was going to take 4 to 6 weeks to process my refund to my credit card. They are liars and cheats. And top all of it off the stuff didn't even look like the pictures that they had on their website. The shirts I got in the order also smelled. One star would not recommend save your money and buy local instead.”
“Temu has not made me happy. Quite the contrast they have been been horrible to deal with. I am tired of getting false promotions and trying hard to get someone from customer service to make things right like they shoul be. I don’t recommend shopping with them and by all means do not fall for there false promotions. And when I contacted customer support they would not take accountability and implied I needed to learn how things work. I don’t feel they care about the customer at all and the promotions are a scam to get you to spend more money.”
