“I wouldn’t mind if team is customer service would be truthful. They will lie and lie. They told me for two weeks. They were emailing me a return label. Guess what I still didn’t get it. I spoke with him at least five times so let me say this to you. If a mistake is made you better make sure you don’t have to pay for it because you’re not getting your money back.”
“I just made my first purchase recently, just two pairs of earrings and it has taken literally OVER two weeks and I still haven’t gotten them, your merchandise has to travel through customs, be cleared over the river and through the woods and over the rainbow literally before you get anything. Note to self, my fist and last order. I’ve never experienced this long of a wait besides fashionova! I needed it for an event but the event and the holidays have come and gone! I’m One and done! Waste of time and money.”
“I ordered 25 items. My items partially packaged 3 times. Now I have to pay custom duties for all the packages. I ordered items worth R925.00 and now custom duties amount to a total of R717.75.”
“Timu is such a joke. I've ordered her off here 11 to 15 times and I still have yet to get a free item from them. Don't fall for their little scams and their little games cuz it doesn't work. Like I said I've ordered from them multiple times over a handful of times and still have yet to get a free item from them”
“I ordered $200 worth of products two months ago and have yet to receive the products. This is unprofessional and I will never order from this website again and I highly recommend you don’t waste your time ordering from this company. You may never get your items.”
“They are trying to catch people offering freebies after selling hundreds of $$$ worth merchandise. Please be careful. Don’t buy this scam. I never go back to TEMU again.”
“Most items lately have been much smaller than pictured. It appears to be a purposeful deception. The set of three chests show them sitting on a floor next to a book shelf. When I received them, the largest one was not even 6 inches across. The dragon fly art, is shown on a fence and look to have an 18 inch wingspan. The wing span is not even 6 inches. The jute bags come in a set of three. They are shown holding apples, and onions and hanging on a rack. The bags are useless, as they are so small. Some clothing items are not sized appropriately and are much smaller than expected. My husband wears a 3x. Shirts he has bought from there, fit me! (Size M)Other reviews are reporting that the item they ordered was smaller than expected, so it appears to be a problem with many things you offer.
So, why not return the items? I had to look online to see how to return them. Return Addresses are not always present and neither are return slips.
When something does come and is as expected, it is of good quality and certainly not overly expensive.”
“Don't ever buy dog toys off here, bought 4 as stocking fillers and all 4 have had there heads fall off needless to say in the bin they go ......absolutely rubbish”
“I bought a tube amplifier from TEMU.
One of the vacuum tube came defective.
It looks like they cannot replace the vacuum tube.
They want me to return the amplifier; it is super heavy.
I have decided not to ever buy from them ever again.
Amazon is the way to go...”
“I am sorry to say that almost all what you display on line are shown completely different and inferior to what I got in the orders J made in terms of quality (very poor to the extent that I put all the items purchased). I am very disappointed. Do not recommend or endorse Temu to anyone”
“All they do is lie to get you to buy there cheap items tell you one thing when you do it then they do something eles and when you call to tell them they give you excuses and ask if you have proof I would never buy from this company again and will tell everyone I know not to either would give them a negative 5 if it let me”
“I sent an order thru for 776.00 thinking I was shopping like a billionaire, yeah right, they sent me the products they really have which was some cheaper items that didn't save me any money because the product is made on the cheap side. What they do is send you what they want and pretend to have these great deals and your going to get your drone your RC car, security cameras ect. They put the money back in your account making it look like they are a reputable company but in actuality they don't have the product and make it look like that your credit card company or the bank has an issue with payment. Their lying backstabbing little!!?!?!?????. Should have known better to think this Chinese company was reputable. Was supposed to get a bunch of presents for Christmas but these people are heartless.....”
“I clicked one star, because I don't have 0 start option. This company is a fraud. I placed an order last night, but they don't want you to pay unless you click and check marks saying that your agree with all their terms. I never marked the check marks, but I did played. But they don't send me the receipt of my payment if I don't click the information they want you to be agree with. Nobody has time to read a lot of pages just to buy some cloths. And even if it is a paragraph, I don't like to click information that I don't think I need it just to buy something. It is just a fraud and they shouldn't be allowed to have this " good business open ". THEY DESERVE 0 STARS. WORSE COMPANY.”
“Worse service ever so disappointing as a first time user with temu, my packages was supposed to be here Dec 21 now they saying Jan 9 wtf this is so bad for there service not a good look all they do is lie, no one could tell me where my packages was and why they haven't been delivered, temu is a bunch of bull poor customer service poor merchandise just bad over all I seen all the reviews and none was good I believe they just out to get people's money”
“It's a ripoff!!!
Like the 3 free gifts but they don't tell you thats you have to make a purchase everytime you collect one of the free gifts so it's not free.alos the cash back and discounts are fake.”
“Bad customer service, every third package is "lost" and/or "returned" which means you wont get your money back and if you somehow manage to do that it will be after a LOT off frustration and arguing. It is not worth to use them as a platform.”
