Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love My Tentsile tent and hammock. The ability to not worry about ground space and freely enjoy nature how it was intended is greatly appreciated. Thank you Tentsile for making a product that enhances My camping experiences. C. Schulz”

Helpful Report

Posted 5 years ago

“Incredible tent for a fantastic price. The build quality of the Tentsile Stealth i purchased is incredible! The comfort when sleeping in this bad boy is indescribable, you'll just have to order one yourself! Communication with the team at Tensile has been on point, they are always happy to help and advise all the questions I have on picking the right product for me. I love the stacks you can do with multiple tents and will undoubtedly be purchasing another one in the future.”

Helpful Report

Posted 5 years ago

“The tent took 2 months to arrive it came with a broken pump the floor doesn’t hold air and the first time I tried to raise it off ground the seam ripped on one side... now they won’t return my emails or phone calls”

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Posted 5 years ago

“Shopping was great! Purchased a preloved tent and can’t wait for the weather to clear, to use it!”

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Posted 5 years ago

“Tentsile has never disappointed us. Their product are some odd the best we have ever used. My son and I are avid campers and live being out in nature. We are truly grateful for your amazing products and absolutely plan on being a customer for years to come. Thank you”

Helpful Report

Posted 5 years ago

“Once you received this tent, you will realize this is one of the stuff that you will be glad that you have bought. Simple like that. I take one star off because of the material they used. I have both Una and Connect. For the carry bags for Una and Connect, the inner side was sticky. So is the underside of the Connect. I believe this stickiness was caused by aging and degeneration fo the material. So I have a little bit of concern there.”

Helpful Report

Posted 5 years ago

“Set up my stingray, can’t waitto go camping!”

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Posted 5 years ago

“Pretty easy to setup although took a bit of adjusting to get it all level. Once done though, it is very comfy to sleep in! I would recommend a camp mat for insulation as we used it in sub zero Swedish weather and even with very good sleeping bags, we got pretty cold. Great fun to use, can't wait to get out with it again.”

Helpful Report

Posted 5 years ago

“Looks really good.. But couldn't test it yet cause I'm in quarantine 🙄”

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Posted 5 years ago

“very happy with product”

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Posted 5 years ago

“Ordering was simple and delivery was fastest. Thanks.”

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Posted 5 years ago

“Best tents ever!!!!”

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Posted 5 years ago

“Build quality and usability/adjustability is low for a $299 Una. Corners were cut on manufacturing in favor of marketing/branding. Fastening of rainfly to tent is archaic. No ratchet straps included as in photos. Color only applies to rainfly; otherwise all single tents are an unappealing bright blue. Not thrilled.”

Helpful Report

Posted 5 years ago

“shopping was great, can't wait for the weather to change so i can try the tent”

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Posted 5 years ago

“I called tentsile recently after receiving my new safari connect with questions pertaining to the material durability as described. I have not received a call back, as of yet?”

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Posted 5 years ago

HI David, I am sorry that you have not had a response we have recently moved warehouse and closed down our Ogden offices. I have asked our team to reach out to you via email to address any questions you may have. Many thanks Tensile Team

Posted 5 years ago

“Its really awesome! I love the design and it really is perfect, aside from setting it up perfectly and finding the trees taking a decent bit of time. The material is great and it makes for a lot of fun and comfort. If you have three people, you better have it flat though because you will definitely slide into the middle or onto your friends.”

Helpful Report

Posted 5 years ago

“Super fast shipping, attentive package.”

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Posted 5 years ago

“Great tent, very well made, can't wait to use it!! Awesome company with excellent service :-)”

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Posted 5 years ago

“I purchased the Tentsile Connect. Best tent I have ever had. It is so much better than ground camping! I know it might be more expensive than a "regular tent" but with the Quadpay option, it is totally worth it. It's more comfortable, it's easy to put up, more versatile (don't have to worry about uneven, cold or damp ground) and it just looks cool. Plus, the customer service was awesome throughout the buying experience. Highly Recommend :)”

Helpful Report

Posted 5 years ago

“I own a stingray and a flight plus. Recently bought some stuff from you guys. The whole process was disappointing. I have sent emails and phone calls and the response I got was less than satisfactory. Maybe because I got no response back. I understand you were moving but that’s no excuse for not following up afterwards.”

Helpful Report

Posted 5 years ago

Tentsile is rated 4.6 based on 726 reviews