Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My brother bought the stingray and let me use it. My kids didn’t hardly want to get out of it for 3 days. Then I let my friend borrow it, same result. For Christmas this year both my friend and I purchased our own. A bit cold to try my own yet. Can’t wait for spring!”

Helpful Report

Posted 5 years ago

“The Connect is a true masterpiece. It's got a slight learning curve and requires a little more thought into campsite locations but it is the best tent I have ever slept in. First time setting it up only took 30 minutes and that's because of adjusting and getting the right tension on the right straps. I absolutely love it!”

Helpful Report

Posted 5 years ago

“Great quality, amazing customer service, and you get to enjoy it with the whole family. My colección, safari stingray, vista, and trillium xl Thank you guy!”

Helpful Report

Posted 5 years ago

“The Safari Stingray and Safari Connect are awesome. Top shelf materials and craftsmanship. I had a small issue with a rain fly fitting correctly. Their customer service is incredible and took care of me right away. Worth the price for the quality and customer service you receive.”

Helpful Report

Posted 5 years ago

“Error in my order still has not been addressed and am awaiting a reply with only three days until Christmas. Actual order had arrived with plenty of time to spare for a Christmas gift but the tent colour provided did not match my order and I've not heard from the company for days now with no known resolution at this time.”

Helpful Report

Posted 5 years ago

Hi Samson, I'm really sorry about the mistake with your order, we're currently moving warehouses and few orders have been mismanaged during the transition. Our US distribution team are home for the holidays until 6th January, however, I will ensure that they send you a replacement orange rainfly. Again, I'm really sorry about the mistake and I'll be in touch after Christmas to ensure this gets resolved for you. Thank you, Michael Parker Senior Ecommerce Manager

Posted 5 years ago

“Great sale price, free shipping. Shipped fast. Anxious to set it up and see what all the hub bub is about. I'm currently a ground dweller.”

Helpful Report

Posted 5 years ago

Tentsile is rated 4.6 based on 726 reviews