Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

Write Your review

Tell us how Tentsile made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Hammock!! We have already taken several naps and overnights on this hammock and it far exceeded my expectations.”

Helpful Report

Posted 3 years ago

Thanks for letting us know, Jake! Nothing like napping in a Tentsile! Happy days! Have a great summer. :)

Posted 3 years ago

“I absolutely love my Stingray 3 person tent! From the moment I found out about this brand and concept of tent hammocks I knew I NEEDED one of my own. So I watched a few reviews and set up videos to see what it was all about. Every single one I watched raved about how much they enjoyed the tent. So I got one myself, and let me tell you, I am absolutely in love with it. It’s SO comfortable to sleep in, which was the biggest issue I had with tents. When you sleep in a tent your choices are an air mattress (which ALWAYS deflate in a few hours, in my experience, and leave you sleeping on a bunch of rocks and uneven ground), an uncomfortable cot, or piling up a ton of blankets and hoping it’s enough to be comfortable. But the Tentsile COMPLETELY removes the need for an air mattress, cot, and any more than 1 blanket (2 if you want to lay on one to make it more comfortable.) The QUALITY of the materials used is second to none as well! The tension ropes and ratchets, the seams, and the base material itself is HIGH quality and it’s very obvious that it’s built to last. Another *relatively* small thing that speaks VOLUMES to me is that this product was made by people who obviously love the outdoors and camping, and know the small annoyances that come with camping, and they did an AMAZING job to counter those! It’s small things you don’t think about, but can add up. Such as storage space (SO MUCH STORAGE SPACE), bugs (one of the biggest issues with regular hammocks), protecting the trees (tree mats included), the time it takes to set up and dismantle (10 to set up, 5 to dismantle) and the fact that after you take down a tent, 99.9% OF THE TIME YOU CAN’T FIT IT BACK INTO THE FREAKING BAG IT CAME IN. Meanwhile Tentsile provides you with something akin to a freaking duffel bag, and without fail it will fit back in every time; with room to spare! ALSO, the tent poles are magnetic! How freaking cool is that?! Sure it might only save a few seconds and finger pinches, but it goes back to my original point about this being made by people who love camping. It’s just the small points of love that are very obvious through and through the entire product that makes this SO worth it. I might have been hesitant on the price before my purchase but I have absolutely NO REGRETS! I WILL be buying from Tentsile again, purely because of how cool those tree stacks look! Haha”

Helpful Report

Posted 3 years ago

Hello Khristian, As founder and designer of Tentsiles, I thought I would give you a direct reply to your wonderful feedback. Thank you so much for appreciating our products. We know that some people have a big learning curve when they first use a Tentsile but the majority, like you, can set up, calibrate and use their tent without much trouble - which is what we want! We just wanted to acknowledge your kind words and full understanding of what we are trying to do and the experience we are trying to create for people who want to camp amongst the trees. So again, thank you and have a wonderful Summer! :)

Posted 3 years ago

“After using one of these at camp Bisco music festival I had to get one but you got to get a tentsile not an Amazon cheap knockoff! Built very well and very easy to use I highly recommend that if you don't want to sleep on the ground get one of these for yourself!”

Helpful Report

Posted 3 years ago

Thanks, David. Sounds like you had a fabulous Bisco Festival - and have now joined the Tentsile family! Yey!. Welcome to the world of tree camping. Hard to go back to the ground once you've experienced the air! Thanks for the feedback - have a great summer! :)

Posted 3 years ago

“Got a 2-person tent for solo camping and it was a truly unique and amazing experience. I have never gone camping and not had to clean out my tent after or even worry about it getting dirty; with these you can do that as any leaves or dirt that gets in can just be bounced out. I camped; I had fun and when I packed it up, for the first time in my life, everything just came down and went back into it's wee little bag with ease. I cannot express enough how much I enjoy having spent money on a good tent and it is one of these amazing tents that will last me many years, and importantly, easily stay clean through them as well.”

Helpful Report

Posted 3 years ago

Thanks, Brent. Hehe, yes, you've found the easy way to clean our tents - with a little bouncy bouncy! Sounds like you truly have been playing, camping and exploring! Excellent stuff! Thanks for sharing. Have a great summer. :)

Posted 3 years ago

“We have sleep in it a few times it is awesome!!!”

Helpful Report

Posted 3 years ago

Wow! So glad you're enjoying your Tentsile product and thanks for the great review!

Posted 3 years ago

“Very happy with my Connect. Granted, there are pros and cons of the whole tree tent concept...my opinion is that the pros FAR outweigh the cons. As other reviewers have noted here and on Youtube....finding the exact tree layout can be a minor challenge...and once you do it does take some extra time to set up compared to a ground tent...but the overall sleeping experience is pure bliss. Being off the ground is next-level camping. Tentsile was quick to ship and all of the materials and build quality of the tent were top notch.”

Helpful Report

Posted 3 years ago

Thanks for leaving a review, we love to hear what our customers have to say about our products. There is a learning curve to setting our tree tents, but as you say, it's worth it for the superior sleeping experience!

Posted 3 years ago

“The Customer service has been excellent. The Flite tent itself is very good, there is a bit of a learning curve to it but once you figure it out it's pretty easy to set up in a comfortable way.”

Helpful Report

Posted 3 years ago

We really appreciate you taking the time to leave us a review and it's great to hear you're enjoying your Tentsile Flite.

Posted 3 years ago

“Very cool! A bit hard to get it levelled. In addition could be a bit more "stiff" sideways so that when one moves the whole telt doesn't move as much (probably not that easy to do - but would be very good!). Also of course quite big/heavy but I believe that is hard to do something with and at the same time keep it secure (as most of the weigh are straps and that thing to tighten the straps)”

Helpful Report

Posted 3 years ago

Thank you for the feedback, Edvard. We think they are pretty cool too! Yey! 👍 You are right that much of the weight is in the ratchets and straps. We find that many people either use cars to get to location or, if travelling by foot, split the weight between them. I assume you have one of the heavier models. We also have a lightweight range that is designed for hikers - you can check them out here: https://www.tentsile.com/products/flite-2-person-hammock-tent Thanks again! Have a great summer! :)

Posted 3 years ago

“Order received quickly with no problems. Nice quality material. Listening and responsive team. Great !”

Helpful Report

Posted 3 years ago

Thanks for the feedback, Claire! Have a fabulous summer! :)

Posted 3 years ago

“Love my tentsile stingray. So much fun for camping or even day trips.”

Helpful Report

Posted 3 years ago

Thanks, Alex! Enjoy your Stingray - lots of family fun in there! Play. Camp. Explore!

Posted 3 years ago

“Truly a unique experience, I’ve brought it on a couple trips and put the tent up in some cool locations I’ve always wanted to try, this tent was a dream of mine when I first saw it a couple years ago, it has not disappointed”

Helpful Report

Posted 3 years ago

Great to hear, Ian! So glad it lived up to your dreams! Do share any photos - we love to the see wonderful locations Tentsilers set up! Have a wonderful summer playing, camping and exploring! :)

Posted 3 years ago

“I had an exceptionally good experience with Tentsile! They take customer service and satisfaction extremely serious. I bought a - what I thought was a Tentsile tree tent online. Unfortunately it happened to be a fake. The seller ensured me that it was a sister company that produced the same tents under a different name but with the same quality. I reached out to Tentsile to ask if that was true. It wasn't. And then their reaction exceeded all my expectations. They asked me to send them the fake tent and gave me a brand new, real Tentsile in return. The communication was extremely friendly and they were so helpful! I've been using my Tentsile Connect for 2 years now and I am super happy with it. It's such an amazing feeling to climb up into your tent and just sleep up there in the trees. The whole system is so easy and simple to put up and take down again. I absolutely love it! Thanks again for this exceptional service.”

Helpful Report

Posted 3 years ago

Thank you for sharing, Esther. So glad we managed to sort you out. And be aware of those fakes!! We take great pride in ensuring each and every customer has the best Tentsile experience all the way through their journey - and now you have a genuine Tentsile, you're all set to go Play. Camp. Explore! Have a fabulous summer! :)

Posted 3 years ago

“I get good information, when i asked about timetable to getting your product. It was kindly and quick answer.”

Helpful Report

Posted 3 years ago

Thank you, Eero! We do work hard in trying to get timely information to our customers. Glad it all worked out! 👍

Posted 3 years ago

“Magic nights with our safari connect under the trees with fresh air and view. It tooks us 30 mn to really get it set up for the first time but after that only 10 mn. Easy to pack back. Our dog slept beneath us and we appreciated all the places to put our stuff. Solid materials. The challenge is to find the spot you like and the trees corresponding. Good luck and enjoy.”

Helpful Report

Posted 3 years ago

Thanks for sharing, Christian. Indeed, they are magic nights under the stars - with the rainfly off, one can certainly see the whole night sky! And that's about right - the first set-up always takes a little longer, then 10 mins is about right. Glad the dog felt safe too! have a great summer playing and exploring in your Tentsile! 👍

Posted 3 years ago

“I haven't even tried the tent yet and I already think these people are amazing !!”

Helpful Report

Posted 3 years ago

Thanks, Juan! Have a great Tentsile experience! :)

Posted 3 years ago

“Easy website to navigate, shipped with no issues. Was recommended by a friend and would definitely recommended to others”

Helpful Report

Posted 3 years ago

Thank you for the feedback. And thanks to your friend for the recommendation - yey!. Enjoy your tree camping this summer! :)

Posted 3 years ago

“I love the tent, however the ratchet straps make it too heavy to backpack. Great tent for camping with friends.”

Helpful Report

Posted 3 years ago

Thanks for the feedback, Marc. Yes, the ratchets can make it a little heavier. Do check out the videos on our site to see hacks on how to set up without ratchets (see below). Keep going... it's worth the experience of a Tentsile in the trees! Play. Camp. Explore! https://www.tentsile.com/en-gb/pages/guides-tips-tricks#noratchets

Posted 3 years ago

“I have been absolutely loving my Tentsile Flite. I recently went on a trip to an area covered in marshes that would have been otherwise impossible to camp in, and found some perfect trees that suspended me above the habitat. I spent the whole morning listening to the crabs crawl beneath me and the birds fly overhead. My main concern buying this tent was the availability of trees that would be positioned right for the tent to work, but found them super easily as I realized it did not need to be a perfect triangle to have strong suspension! Super fun tent, would buy again in a heartbeat.”

Helpful Report

Posted 3 years ago

Thanks, Jasper. Sounds like you not only know how to use a Tentsile! (Yey! - Exactly right: the three trees do not need to be in a perfect triangle), but also know how to enjoy one too - birds flying over with crabs crawling underneath! Love it! Happy camping this summer. Nice one!:)

Posted 3 years ago

“As always Tentsile and Thier products are above and beyond in quality and service. Worth every penny.”

Helpful Report

Posted 3 years ago

Thanks, James! Much appreciated! Hope you enjoy the Tentsile experience as much as you can this summer! Play. Camp. Explore! :)

Posted 3 years ago

“Received my order in a timely manner. The box was in great shape. Instructions were easy to read. All items ere in great condition and we've had a blast with the 2 person camping hammock in the back yard so far. Can't wait to take it out on our camping trip later this summer. 5 stars!!!”

Helpful Report

Posted 3 years ago

Thanks for the feedback, David. Happy camping! Let us know how you get on! :)

Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews