Tentsile Reviews

Name: Tentsile
Address: Tentsile Ltd, 129 Higham Road, London
Rating: 4.57

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

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Tentsile 5 star review on 21st July 2023

Alem H, Bosnian_highlanders

Joseph

Tentsile 5 star review on 20th September 2022

Henrik Svahn

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent hideaway place”

Helpful Report

Posted 3 years ago

Hehe! shhh... don't tell the kids! Thank you. ;)

Posted 3 years ago

“The build quality is amazing and it's extremely comfortable!”

Helpful Report

Posted 3 years ago

Thank you for the feedback, Cameron! We're glad you're happy! Keep playing, camping and exploring!

Posted 3 years ago

“Extremely happy with the entire process!!! Great company great product. My only issue was that they advertise the tent comes with 1 ratchet and 1 WebLock Ultralight (150g) but I received two ratchets and no WebLocks. I assumed it was because I’m in the USA, land of lawyers, and the WebLock is not as safe according to US laws and regulations. I didn’t bother sending anything to the company because I was extremely happy with the product and the equipment I received. Although, I’m almost certain they would have sent me one if I asked. Again, could not be happier with my new tree tent!!! Thanks, Tentsile for being such a great company and making such a unique and brilliant product!!!”

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Posted 3 years ago

Thank you for your review Tim. If you do want the weblock send us an email and we will ship it out to you. Glad you love our products as much as we do :)

Posted 3 years ago

“I have slept in so many regular tents and always end up needing a blow up bed of some sort. Tentsile tents are so easy to use and are so comfy without the need to haul a big blow up bed with you too. You can tell they are made well the material is top quality and the metal ratchet is definitely heavy duty.”

Helpful Report

Posted 3 years ago

Hi Joshua, Thank you for your feedback, we appreciate your comments and taking the time to support our small family business.

Posted 3 years ago

“I recently just purchased my second XL 6 person hammock as my last one was destroyed by mice in storage. There was no way I was spending a summer without it. It is literally might favourite thing at our campsite. I have it positioned over our creek and enjoy many hours relaxing and listening to the water flow. The quality is impeccable along with the comfort. We receive compliments all the time from our guests.”

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Posted 3 years ago

Hi Mindy, Thank you for your comments and we are so happy you love the Trillium XL as much as us. Your support is appreciated.

Posted 3 years ago

“The best way to sleep while camping, well made.”

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Posted 3 years ago

We agree! Thanks for the review.

Posted 3 years ago

“Ma conect 2place me semble être le meilleur investissement en 40ans de vie,le sav est reactif en cas de pépin bravo tentsile”

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Posted 3 years ago

Merci beaucoup! Content que tu l'aimes autant que nous :)

Posted 3 years ago

“I love my connect 2 person. It's like a hammock but lays flatter. I like how it's not on the ground , makes it way easier to get in and out. Plus it's cool ...”

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Posted 3 years ago

Thank you for the review Trey!

Posted 3 years ago

“Easy order and fast delivery. Everything went smoothly.”

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Posted 3 years ago

Thank you for your review, we aim to please all of our customers the best we can.

Posted 3 years ago

“Good morning 🌟 I would like to say thank you for all your help getting the tent and extra straps to me so quickly. You have been brilliant. I will post another review once I get the tent up. Kind regards Alison”

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Posted 3 years ago

Thanks Alison, we were glad to help :)

Posted 3 years ago

“The support team were great in helping me get these products, all of which will be used for a military support program! The tents themselves are so useful and really is getting those less able back out in the great outdoors!”

Helpful Report

Posted 3 years ago

We are always happy to help and would love to see some of your photos and hear more about how you have been able to help people get back outside. Thank you for supporting us

Posted 3 years ago

“Easy to set up once you find good trees. Definitely one of the most comfortable tents I’ve ever slept in. I unfortunately had an issue with one of the items not being in the box, but the customer service was amazing and quickly sent me a replacement part. I’m looking forward to my next adventure in a week and many many more with this tent. Plus my 9 year old loves it as well!”

Helpful Report

Posted 3 years ago

Hi Justin, I am very please we were able to resolve the issue of a part missing and can't be happier that your 9 year old loves it! Thank you for your support

Posted 3 years ago

“If a tent and a cloud spawned an offspring, it would be a Tentsile tree tent! An amazing product and great company to deal with! 100% Would buy again, no hesitations.”

Helpful Report

Posted 3 years ago

Thanks Matt, we appreciate your feedback and support

Posted 3 years ago

“The tent we received is amazing! The kids love using it as a makeshift treehouse and we intend to take it on many adventures with us this summer. I highly recommend it!”

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Posted 3 years ago

“The tent is great! My kids live camping in the backyard in their tentsile.”

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Posted 3 years ago

“Customer service was awesome; quick and responsive. Thank you”

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Posted 3 years ago

“The Tentsile team lives a very friendly and helpful way of support. About the status of the order you are always kept up to date. A nice company spirit.”

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Posted 3 years ago

“I recently used my stingray for the first time and it was amazing! The tent was easy to set up and take down. There was a ton of wind and rain one of the nights and the tent held up beautifully; we stayed warm and dry. It was SOOO comfortable too!”

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Posted 3 years ago

“It was easy to order and arrived very soon after”

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Posted 3 years ago

“Awesome! We purchased the stingrays and took it out with our 3 young kids. We all fit well and it was very comfortable! Would definitely recommend!!”

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Posted 3 years ago

Tentsile is rated 4.6 based on 726 reviews