Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

Company Reviews

Questions

Metrics

3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

Visit Website

Write Your review

Tell us how Tesco Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy”

Helpful Report

Posted 1 year ago

“If you have a tesco clubcard and you are a male good luck getting coupons I only had 1 in the whole of 2024 where as if you are female you get several every month guaranteed as my fiancee got more than 5 per month tesco you are 100% sexist LETS TAKE A STAND MEN...”

Helpful Report

Posted 1 year ago

“I want to see this organisation gone from UK retailing. It used to be a good business but that ended many years ago. Customer service and decent stores are a thing of the past. What you get now is the worst shopping experience imaginable and at stupidity high prices for the goods and service that you receive. They only get away with this because of the monopoly they hold on shopping in my region.”

Helpful Report

Posted 1 year ago

“Nasty cretin by the name of Merlene at the big store in sw16 needs a crash course in social skills, customer service, communication and humility. She clearly doesn't like Caucasian customers, or disabled customers. Overtly hostile, aggressive, racist and disability phobic, she's a lawsuit waiting to happen. Unacceptable and disgraceful conduct, refused to engage before I could even explain the issue. It would be a shame if she walked out the store and got knocked down by a Scania Vabis.”

Helpful Report

Posted 1 year ago

“Calls ceased to be received, and emails continued to be dishonest and want additional funds to be deposited into the account I was given. I became irate and began looking for assistance in order to obtain my money. Nothing came up again until a lawyer sent me in the direction of TONELIMITED.COM, where my money was retrieved. Before trading, conduct due diligence.”

Helpful Report

Posted 1 year ago

“Darren Grocott. Tesco is a lovely supermarket”

Helpful Report

Posted 1 year ago

“I ordered carrots, I don't like carrots. this is your fault”

Helpful Report

Posted 1 year ago

“I recently visited Tesco at The Cheetham Hill Shopping Centre during snowfall and forgot to bring my Tesco Clubcard. I requested assistance from a staff member named Sami Ullah to key in my Clubcard details using a picture, but he refused. Instead, he suggested I complete my shopping, return the next day with my physical Clubcard, and claim the discount then. When I mentioned that I’d prefer not to shop at Tesco under these circumstances, he simply responded, "That's fine if you don't shop here." This is incredibly poor customer service. I felt undervalued and disrespected. I have decided not to visit Tesco anymore. There are plenty of other options like Lidl, Asda, and Aldi, where they genuinely care about their customers and treat them with respect.”

Helpful Report

Posted 1 year ago

“Great products and services”

Helpful Report

Posted 1 year ago

“I had an interview booked at Tesco Croft Rd exp. In Nuneaton at 26 november. When I came for an interview there was no one there to do the interview with me . One of the co-workers said there was no store manager available today. I've been told to have a look on tesco carrer website for any updates regarding the date of next interview and email from store manager, but instead of that status of my application was change to unsuccesfull. Is that the way how Tesco recruiting people? I'm very disappointed with that situation.”

Helpful Report

Posted 1 year ago

“I was achieving solid returns, often celebrating with a cookie from the office kitchen. Despite some challenging days, I felt confident enough to start making larger deposits, eager to enhance those returns. However, unexpectedly, everything vanished. I waited for months, trying various strategies such as halting communication with the platform, attempting a bank reversal if possible however, To effectively rec-over my funds, it was crucial to take action by contacting M E R S E Y H I P . C O M, They are the experts who assisted me in retrieving withheld payouts.”

Helpful Report

Posted 1 year ago

“Very disappointed in the Yorkshire tea bags. I thought I had a bargain £5.50 for the large box! But although the box was the same size as 240 tea bags they had only 510 tea bags not 240 tea bags as they were last time I bought them?”

Helpful Report

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

“really good my sister works at Tesco”

Helpful Report

Posted 1 year ago

“I am almost always happy when I do shop in Tesco. All staff are incredibly friendly and helpful:)”

Helpful Report

Posted 1 year ago

“visited Tesco Westway Hove Express on Saturday 2/11/24 at 13.56. The shopping isles were littered with unattended full delivery's on trolleys blocking the shelves. Only two staff seen in the store one of which was on the till. I must be fair to her and say she was very polite & well presented. I did not get all the shopping I wanted as being 80plus the trolleys were too heavy for me to move out of the way. Whilst I realize this is only a top up store, goods should be reachable! The store should be clean and tidy.”

Helpful Report

Posted 1 year ago

“Following some unreal investment broker on ig, I end up losing my saving money and profits. They denied my withdrawal asking to pay some fees before I can make withdrawal which I do not have. With the help of "' wikihelpdesks @ gmail . com " I was able to recover my funds and I am Investing via wiki desks because they are secure, fast and reliable.”

Helpful Report

Posted 1 year ago

“Cheap insurance initially Then shot up dramatically after add ons”

Helpful Report

Posted 1 year ago

“I realise that occasional bag checks are necessary for self scanners, but do the people carrying out these checks (particularly the lady I recently had the misfortune to encounter in your Cleethorpes store) have to be so “aggressive”? Articles I had carefully placed in my bags, were just pulled out and then thrown haphazardly back, resulting in my arriving home with broken biscuits and bruised fruit. Why can’t checks be carried out with care?”

Helpful Report

Posted 1 year ago

“I would like to say how friendly all the staff are in Tesco on Aberyswth Road in Cardigan as regular shopper for many years I have always enjoyed shopping at this store ,Customer services is run well and never kept waiting long friendly and efficient , Says a lot for the store when you see the same staff over the years .Just sorry that there is no F&F in this store ,like they have in the Tesco in Aberyswthy sorry but this store is not in keeping with the Tesco in Cardigan ,the Customer service is totally inadequate it doesn't take long for a que to start why have 4 tills at customer service when they are never fully manned , Also the self service area is inadequate for a store this size I have never had to be in que in Cardigan Tesco self service like i have in the Tesco in Aberyswthy”

Helpful Report

Posted 1 year ago

Tesco Direct is rated 3.2 based on 2,209 reviews