Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

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“got spat on by staff”

Helpful Report

Posted 7 months ago

“Just want to shout out for Handforth Dean cafe and Connor in particular. Great BLT and chips served quickly, efficiently and with a smile today in a friendly, spacious and clean cafe. Thanks.”

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Posted 7 months ago

“A lovely lady called Tracey delivered my shopping today , a lovely smile and very helpful when I asked if she could put my shopping In the bag I was holding .I'm disabled so I struggle.I don't ever leave feedback but I felt I had to on this occasion. Not all your drivers are so helpful and greet me with a smile!”

Helpful Report

Posted 8 months ago

“I would like to say how cheerful and friendly your staff are at the Tesco petrol station in Southport Kew. I went there this morning Saturday 6th Sept to buy my papers as I do every Saturday. As soon as you get through the door you are met with a cheery smile and hello. You have a bit of cheery chatter while payment is taken and then because I use a walking stick she asked me if she could get the door for me. It's nice little experiences like that, that set you up for the day. Please pass my comments on to them they deserve to know they are appreciated.”

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Posted 8 months ago

“On the contrary I write to say what a wonderful free gift you gave using one of your food love stories. Today I made my 1st batch of Nanas magic soup this year. My card is looking worst for wear but to be fair it has had a lot of use so I say Thank you this soup is delicious easy to make and relatively cheap. Please continue giving us your food love stories. All the best Norah Cowpe”

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Posted 9 months ago

“Working for the Welshpool Tesco company for the last 7 yrs with a disability the store floor management is very poor I wouldn’t want any one to work under them they don’t care with your problems ! They’re useless In awareness!! Even with training they’re unbelievably ignorant!”

Helpful Report

Posted 9 months ago

“Purchased a 302 printer ink on Monday 21st July it printed 12 sheets of paper then the ink ran out. Took this ack to the store on Saturday 26th of July to be told as I had no package or receipt I couldn’t get an exchange or a refund. This was a faulty product which should have been replaced immediately. Very bad practice on tescos part .i won’t be going back”

Helpful Report

Posted 10 months ago

“Tesco jack up the prices and offer it cheaper but still very expensive with your clubcard. Prices going up daily and some products increase by over 30%> Club card discount is another Con. Every little helps: TESCO!!! written by Eddie the Google guide”

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Posted 10 months ago

“I am very impressed with your tv advertising about your club card. Thank you for bringing Tesco up to date!”

Helpful Report

Posted 10 months ago

“Notified Sunday afternoon that my delivery would be half an hour late...no problem. It is now Tuesday morning & I have spent hours on phone to their helpline, every call initiated by me. I have been told repeatedly that order will be delivered but nothing. I have been forced to buy takeaways for 2 evenings as I relied upon their lies until it was too late to buy elsewhere. This company is an absolute joke & doesn't give a toss about their customers. Back to Aldi for me.”

Helpful Report

Posted 10 months ago

“My first choice for weekly groceries is Tesco because of their affordable prices, Clubcard offers, and convenient self-checkouts. The only drawback is that, particularly in the evenings, shelves can occasionally be a little empty. It is still among the best supermarkets in the area.”

Helpful Report

Posted 10 months ago

“After experiencing $15,000 loss due to this online company scam, I took all the appropriate steps filing reports with my financial institution and local authorities. However, the process stalled without clear direction or results. Upon recommendation, I engaged the services of Resorus. Their approach was structured, transparent, and highly professional. They assessed my case thoroughly, kept me informed throughout the process, and executed their recovery plan efficiently. Within a few days, the funds were fully restored to my account. I would confidently recommend Resorus . com to anyone dealing with similar financial fraud, their expertise is truly commendable”

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Posted 10 months ago

“All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298.”

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Posted 1 year ago

“Brilliant will use again easy to use and good price will use again”

Helpful Report

Posted 1 year ago

“Brilliant and easy to use and a good price”

Helpful Report

Posted 1 year ago

“Good quality good. Availability on all the products l buy in store. Members of staff are very helpful.”

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Posted 1 year ago

“im so depres an sad so sory tesco buly me no caca pipi”

Helpful Report

Posted 1 year ago

“Wow had to put this on as annoyed dosent come close. We pay the yearly delivery fee. And since September have had 3 delivery's now cancelled on the day. What other service would you buy that doesn't provide the service you pay for. 1 delivery being cancelled I can accept, 2 in my eyes there is a problem 3 well their not sorting the issues out as a company. Due to my cancellation today I've ended up having to take a taxi to and from the store to buy the items. Would anyone call this a service worth buying. Just unacceptable.”

Helpful Report

Posted 1 year ago

“i got a nutella and when i opened i.. it was actual poo”

Helpful Report

Posted 1 year ago

“I lose my savings and earnings when I follow some phony investment brokers on Instagram. They refused to let me withdraw, claiming I needed to pay fees that I didn't have. I recovered my money with the assistance of "'help@reaintell @ gmail.com,'" and I'm investing with Wiki Desks since they're safe, quick, and dependable.”

Helpful Report

Posted 1 year ago

Tesco Direct is rated 3.2 based on 2,209 reviews