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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
the Tesco Customer services from the store manager to club cards are really bad. we had a prob w,the coupon voucher it said we already use it even its in date we shaw to the staff about this sent us to called club card department so did long story short sent the voucher to whats App reply to us will call you soon? no body ring us back. so today I went to talk to the store manager explain what happened last sat. the answer nothing to do with us the prob. its only Tesco voucher? useless manager. they just good to you take your money nothing has change Tesco customer services so frustrating. there's no point sending any prove . nothing going to happened. I wrote today or email start telling what happened after the same pointless. I also nearly get scam I thought she will gave me the voucher back? but when I read it this person want my bank details so I stop another prob at the end. with my very stressful Experience I don't think will ever go back again in Tesco.
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Posted 8 months ago
was spot on by staff i tesco. i feel serioulsy violated and complained to the maneger,hope that this member of staff has been fired. will never shop at that tesco again
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Posted 9 months ago
got spat on by staff
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Posted 9 months ago
Just want to shout out for Handforth Dean cafe and Connor in particular. Great BLT and chips served quickly, efficiently and with a smile today in a friendly, spacious and clean cafe. Thanks.
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Posted 9 months ago
A lovely lady called Tracey delivered my shopping today , a lovely smile and very helpful when I asked if she could put my shopping In the bag I was holding .I'm disabled so I struggle.I don't ever leave feedback but I felt I had to on this occasion. Not all your drivers are so helpful and greet me with a smile!
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Posted 10 months ago
I would like to say how cheerful and friendly your staff are at the Tesco petrol station in Southport Kew. I went there this morning Saturday 6th Sept to buy my papers as I do every Saturday. As soon as you get through the door you are met with a cheery smile and hello. You have a bit of cheery chatter while payment is taken and then because I use a walking stick she asked me if she could get the door for me. It's nice little experiences like that, that set you up for the day. Please pass my comments on to them they deserve to know they are appreciated.
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Posted 10 months ago
On the contrary I write to say what a wonderful free gift you gave using one of your food love stories. Today I made my 1st batch of Nanas magic soup this year. My card is looking worst for wear but to be fair it has had a lot of use so I say Thank you this soup is delicious easy to make and relatively cheap. Please continue giving us your food love stories. All the best Norah Cowpe
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Posted 10 months ago
Working for the Welshpool Tesco company for the last 7 yrs with a disability the store floor management is very poor I wouldn’t want any one to work under them they don’t care with your problems ! They’re useless In awareness!! Even with training they’re unbelievably ignorant!
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Posted 10 months ago
Purchased a 302 printer ink on Monday 21st July it printed 12 sheets of paper then the ink ran out. Took this ack to the store on Saturday 26th of July to be told as I had no package or receipt I couldn’t get an exchange or a refund. This was a faulty product which should have been replaced immediately. Very bad practice on tescos part .i won’t be going back
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Posted 11 months ago
Tesco jack up the prices and offer it cheaper but still very expensive with your clubcard. Prices going up daily and some products increase by over 30%> Club card discount is another Con. Every little helps: TESCO!!! written by Eddie the Google guide
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Posted 11 months ago
I am very impressed with your tv advertising about your club card. Thank you for bringing Tesco up to date!
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Posted 1 year ago
Notified Sunday afternoon that my delivery would be half an hour late...no problem. It is now Tuesday morning & I have spent hours on phone to their helpline, every call initiated by me. I have been told repeatedly that order will be delivered but nothing. I have been forced to buy takeaways for 2 evenings as I relied upon their lies until it was too late to buy elsewhere. This company is an absolute joke & doesn't give a toss about their customers. Back to Aldi for me.
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Posted 1 year ago
My first choice for weekly groceries is Tesco because of their affordable prices, Clubcard offers, and convenient self-checkouts. The only drawback is that, particularly in the evenings, shelves can occasionally be a little empty. It is still among the best supermarkets in the area.
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Posted 1 year ago
After experiencing $15,000 loss due to this online company scam, I took all the appropriate steps filing reports with my financial institution and local authorities. However, the process stalled without clear direction or results. Upon recommendation, I engaged the services of Resorus. Their approach was structured, transparent, and highly professional. They assessed my case thoroughly, kept me informed throughout the process, and executed their recovery plan efficiently. Within a few days, the funds were fully restored to my account. I would confidently recommend Resorus . com to anyone dealing with similar financial fraud, their expertise is truly commendable
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Posted 1 year ago
All thanks to Oliver Trade for returning my profits and money I invested with them. Reach them via whatsap +44-7 9085 45298.
Tesco Direct 3 star review on 16th April 2025
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Posted 1 year ago
Brilliant will use again easy to use and good price will use again
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Posted 1 year ago
Brilliant and easy to use and a good price
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Posted 1 year ago
Good quality good. Availability on all the products l buy in store. Members of staff are very helpful.
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Posted 1 year ago
im so depres an sad so sory tesco buly me no caca pipi
Tesco Direct 1 star review on 11th February 2025
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Posted 1 year ago
Wow had to put this on as annoyed dosent come close. We pay the yearly delivery fee. And since September have had 3 delivery's now cancelled on the day. What other service would you buy that doesn't provide the service you pay for. 1 delivery being cancelled I can accept, 2 in my eyes there is a problem 3 well their not sorting the issues out as a company. Due to my cancellation today I've ended up having to take a taxi to and from the store to buy the items. Would anyone call this a service worth buying. Just unacceptable.
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Posted 1 year ago
Tesco Direct is rated 3.2 based on 2,211 reviews