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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
I went to Tesco twice in one day and had parking fine.they say I was there for 4 hours.but I left first time then went back.why Tesco letting parking people do this to Thier loyal customers?
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Posted 6 years ago
Visited tesco extra in hemel hempstead and purchased DATEs. There were worm and insects inside and the quality was very bad. I complained about the same and requested to talk to manager but was denied by staff. Thanks god that I had not given those to mu kids only my wife tood and had vomit. She was sick for some time.
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Posted 6 years ago
I had made complaint about the item I purchased and returned. .. It was food item DATEs and there were insects and worm inside the product which we ate. Thanks god that we had not given those to kids. There is progress yet on the complain I made.
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Posted 6 years ago
Found muld in one of my food. And only got a 60p refund.
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Posted 6 years ago
I visited the local Tesco extra branch near me located in West Bromwich, this evening and there were no 10p carrier bags in the store. There was no signage informing customers of this and l was either expected to purchase a £1 bag or carry all my items in my hand, the night manager whom l spoke to was unsympathetic and apologetic about the current service Tesco extra was providing to its customers. When l asked for a refund of my goods purchased because the store had no carrier bags at all and l observed customers going through the self service rubbish bins for carriers bags to put their shopping in. I was refused a refund and told to come back tomorrow, how disgusting. From now on l will be going to Asda in Great Bridge.
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Posted 6 years ago
Multiple bad experiences, staff very unfriendly and unhelpful bar the security man.
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Posted 6 years ago
Never order Christmas delivery slot with Tesco unless you want substitutes for everything you have chosen and 5 frozen chickens instead of turkey. Absolute joke! As a priority customer I booker christmas deliver slot last year and instead of my chosen christmas products I received substitutes as they didn’t have in stock what I ordered. If you want to get christmas dinner make sure you go to shop and buy what you need instead of choosing tesco delivery.
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Posted 6 years ago
Ordered a mobile phone on line on 14th November 2019 - for next day delivery - still not received it - money taken from my account on the 14th. Phoned Tesco - said there was a problem with suppliers web site and would call me back on 18th - didn't call - had to phone them - asked for my money back so I could purchase phone elsewhere - said they couldn't do a refund until the suppliers had got back to them. Surely thats their problem not mine - they've said they will call me back by Sunday they've then had my money 11 days. Appalling online service will not be using again.
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Posted 6 years ago
Disappointed! Ordered my Horse meat lasagne and was disappointed to find to it beef wtf has tescos come too these days. will be trying Iceland will be having words with my m8 Happy Jeremy Corbyn.
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Posted 6 years ago
Tesco Gerrards Cross, never returned again after having to deal with a slender blonde at the money gram section, who jeered at me whenever she felt I was looking, I don’t wanna play the race card, but she was never pleasant and her indirect actions that seem racist caused me to never return, I just used the facilities at the post office and shopped at M&S
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Posted 6 years ago
Went to the cafe in tesco corby, no words, the 2 Male staff that were on I felt so sorry for them they tried to make the breakfast, I couldn't eat any of it, the eggs were slimmy the bacon was over cooked, the black pudding was rock hard, sorry but wont be eating there again the st neots tesco was amazing
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Posted 6 years ago
basically yh the cat . foof. is rlly bad it make me and my m8s sick w poo and that
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Posted 6 years ago
Drivers park where they want. Knocking our fence when getting in and out of vans. Blocking our entrance so we can’t get in or out. Use private property to turn around on. Also nearly knocking our fence in the process. Tesco should ensure their drivers respect people’s property at all times. Will not use again.
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Posted 6 years ago
I used the Tesco grocery home delivery service for the first time this week, this was for delivery at my mother-in-laws home in West Ogwell, Newton Abbot. She suffers from hearing issues and demenia and did not answer the door to accept the delivery. Matthew the delivery driver went above and beyond to make sure the delivery finally got to her. We live in Surrey, 120 miles away but he called my mobile several times to devise a plan. After dropping all his deliveries he returned to my mother-in-law's address and with the help of a neighbour and carer made sure the drop was made. I cannot praise this tenacious man enough, above and beyond where many others would have returned to base with the shopping.
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Posted 6 years ago
Being given cheese scones instead of all butter Tesco finest. Disgusting!¡! Can't get the sour taste out of my mouth.
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Posted 6 years ago
Why is it every week I get my on line order all my fruit and veg have a very sort well by date this happens every week please please Tesco do something about it it's driving me 😠 mad .
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Posted 6 years ago
Very helpful
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Posted 6 years ago
The only thing spooky about the new Halloween brownie bites is that the chocolate chips seem to have disappeared
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Posted 6 years ago
Our days you cannot trust humans, they are worst than animals, today I went to Tescos and bought item inside box comes 6 and cost £30, but other box with 3 cost £10 something, in the end no difference between it just quantity and the price, but the funny part the Tesco in catford didn’t make clear both prices I was surprise in payment but because embarrassment I took the expensive one if I know that cost £30 before hit the automatic cashier I will not taken, is a shame you cannot even trust some people try to represent the government, what disgusting evil workers tescos having. they are demons
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Posted 6 years ago
They sent me 8 products with a short shelf life which I refused. Complained and all I git is we are sorry we are refunding you. I actually ordered these products because I have a disability and was at home waiting for this only to be thoroughly disappointed and receiving a proverbial pat on the back for my troubles. Tesco direct NEVER AGAIN
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Posted 6 years ago
Tesco Direct is rated 3.2 based on 2,211 reviews