“Tesco Goodge Street Tottenham Court Road
Despicable service from this branch and outrages response from a senior manager of the CEO team;
Mismanagement; incompetent and chaotic duty manager; verbal assault from the staff sale assistant. Contacted the Head office which was not a high standard, letter response with no complaint reference number, failure to outline the matter, not engaging with me with a despicable and unethical response from the CEO's complaints manager team mentioned that I have been giving a £ 10 voucher as if my serious complaints was worth a tenny to add insult to injury.
I have requested a call back from the area manager again another failure from this retail company, unable to comply with the deontology act' code, not taking seriously complaints, brushing away the matter it is scandalous to have such poor standard in our high street and this should be as a matter of emergency address by the regulators which I will be contacting very soon now and further action will be taken”
“Absolutely appalling security in place at Tesco. Period. Car got hit by another shopper so therefore I tried to request CCTV footage to forward to my insurance company to support my case only to be told by the security staff the outside CCTV is not 'live recording' - meaning is not being recorded ! What is the point of them ? And said to me that I have to follow the process/procedure and contact head office so I did and given them the required info they wanted only for them to say to me the incident indeed was NOT recorded at the time and only recorded if the security guard is present and wishes to ! What kind of work ethics is that? I thought the principles of multiple CCTV in and outside the premises is because the security cannot be everywhere at the same time and / or lack of security staff ! And the security guard even said to me at the time in a defensive way that Tesco are not responsible for what happens to cars parked - customers park at their own risk - yeah maybe so then again I did NOT blame Tesco nor say they were responsible, i know exactly who was responsible it was the car that hit me who was responsible, I just wanted the CCTV footage to support my case to the insurance company ! And isn't it ironic that misuse of the car park in many ways at Tesco can result in a fine or even car being towed away - Yep money talks ! So now I will not go to Tesco as I don't feel safe to leave my car there or even drive there and very importantly MY SAFETY / well being ! Shame on you Tesco !”
“Absolutely appalled with the service I’m being given regarding a 3 month old tv i bought that no longer works. Still not resolved even though I’ve taken today off work for it getting collected only to be told it’ll be tomorrow so another day off work unpaid! Do ALL my grocery shopping at Tesco as well as petrol. Needless to say i won’t be doing it anymore 😡”
“Almost always on time. Drivers always bring stuff through to kitchen. Will sometimes give higher grade replacements for better quality items. Website very easy to navigate. It is a massive timesaver for me to have delivery.”
“1 star is too much. Was let down because of the drivers inability to find a post code. 150 people waiting for a BBQ for a staff event. When I called was told they could re deliver in the afternoon. Totally useless. Order was for £380 of food and drink. Will never use this service again.”
“TESCO CHARCOAL PRO TOOTHPASTE.
The best toothpaste product I have ever came across.
I have tried thousands of different toothpastes, whiteners etc and nothing compares to Tesco’s own pro toothpaste.
It totally puts Colgate and the rest to shame.
I have had issues with my mouth for over a year now and due to a hole in my gum I get a horrible taste that no toothpaste takes away bar Tesco’s pro.
I highly recommended everyone in the world to use this toothpaste as it completely cleans the mouth and gums. I have to brush my teeth around 10 times a day with normal tooth past include Colgate and other big brands but with Pro I literally only have to do it around 3/4 times and that’s only if I eat.
Very impressed with this product and I hope it stays on shelf’s forever”
“i have been shopping at church langley harlow for many years i find the standards have dropped over the past year shelves not stocked poor customer services especiaaly tills not used nobody to ask for advice with products i am a early shopper still filling shelves at 7.am isles fuu of cupboard flloors filthy this morning the hole isle of frozen chips had broken down di not restock anywhere no staff to be found gone down fast”
“This company has used their long experience to make buying a simple process. They are willing to resolve one's purchase problems without any problem.
If you buy an item from them, just ensure not to cut off the tags unless you are double sure that it not be returned. Just test them and if you're not satisfied return them and TESCO will replace or refund.”
“Not happy at all. I bought a Tesco digital giftcard today, it came threw but didnt have the barcode on. Underneath in the terms it say if using on a mobile device and the barcode doesn't scan the staff member will enter the 19 digit card number and pin. So thinking I will be able to use it I drive 5 mile to the nearest tesco store (rowlands gill, tyne and wear). When I get there I get my shopping, take it to the checkout, tell the cashier that theres no barcode but they can enter card number + pin. They call a supervisor over, they enter the gift card number, it shows I have the balance available but doesn't let them process my purchase. By this time there is a queue behind me. So not only did I waste fuel for a 10 mile journey but I was also humiliated in front of other customers.”
“Not happy at all. I bought a Tesco digital giftcard today, it came threw but didnt have the barcode on. Underneath in the terms it say if using on a mobile device and the barcode doesn't scan the staff member will enter the 19 digit card number and pin. So thinking I will be able to use it I drive 5 mile to the nearest tesco store (rowlands gill, tyne and wear). When I get there I get my shopping, take it to the checkout, tell the cashier that theres no barcode but they can enter card number + pin. They call a supervisor over, they enter the gift card number, it shows I have the balance available but doesn't let them process my purchase. By this time there is a queue behind me. So not only did I waste fuel for a 10 mile journey but I was also humiliated in front of other customers.”
“bought Tesco sun dried tomatoes recently-absolutely appalling!!!
didn't notice till afterwards that the product is actually reconstituted tomato. Actually had consistency and taste of wet cardboard”
“The recipe of Tesco's Raspberry Trifles desserts 3×145g packs seems to have changed for the worse as they now taste bland and of much poorer quality.”
“Tesco extra in Andover hants has been selling whole chickens that are gone off but still in date, you open the packet and it stinks like fish, it's not a one off either sadly as it's happened numerous times”
“I did buy TV in Tesco on May this year. The TV get broken. I went back to Tesco Shrewsbury, at shop they did tell me I need to call the Tesco tech support, and the games started. They took the TV for service after a big fight, and kindly send back with information the TV is working properly and doesn't need any service. I put TV on for first few hours and it worked perfectly but after a while it lost all picture on screen. The signal is 100 or 95 percent, but I can't watch TV because it got no picture but a crackling voice. I called them back and I requested all paper work so I can take them to court. But is nothing done and makes so much problem. My advice if you don't have nothing
to do go and buy electric from Tesco and they make you very unhappy and busy. Also you will have 1 extra dud at home.”
“Well My GDPR is breached guys. Tesco guys acting bully in store and outdoor. I am overcharged and the CEO cant do anything. Tesco 2994 has became more biased and racially monopolistic. The managers bully customers and make them run away. The customer services never able to resolve problem. Employees salary hours are changed on computer system and people work for free. Poor”
