The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 354 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 1st April 2026

Firas

The 1916 Company 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick to respond to questions and happy to assist with inquiries, Watch was shipped out in a timely manner, arrived as described and represented in photos.”

Helpful Report

Posted 6 months ago

“Stellar Service and Exceptional Products I’ve been a loyal customer since 2010, back when they were known as Govberg, and the level of service has consistently exceeded expectations. Over the years, I’ve purchased many watches from them, and while I may not technically be a VIP, I’ve always been treated like one. One particular watch I had been pursuing for years was nearly impossible to acquire due to long waitlists, limited production, and high demand. I ultimately decided to explore the pre-owned market. From the very beginning, I’ve worked exclusively with George Mayer, who is not only extremely knowledgeable and professional, but also an exceptional person. His expertise and dedication made the process seamless—he sourced the watch, negotiated a fair deal, and ultimately helped me secure my grail timepiece. I’m truly grateful to him and his team. Beyond sales, their support with servicing and parts has been just as impressive. I’ve entrusted them with several of my watches, and every experience has been excellent. The 1916 Company exemplifies strong leadership and employs a team that clearly understands the ever-evolving, highly competitive watch industry. Collecting watches is a true passion of mine, and I’m proud to say that about 90% of my collection has come through George, with the remainder being from smaller microbrands. Thank you again for the outstanding service and support over the years.”

Helpful Report

Posted 6 months ago

“Decided to acquire my grail Rolex, the pre-ceramic Daytona with white dial, and spent considerable time testing various selling outlets. Having a prior excellent transaction experience with 1916 (actually Watchbox) this group was high on my list. Given the current high-quality Daytona fakes in the market decided the Rolex Certified Pre-Owned was direction for me as knew this older Rolex would be authentic and in perfect working order. With that decision it was easy to chose 1916 as their pricing is the absolute lowest in the Rolex CPO market, and worked with Alex who patiently answered my inquiries and sent me additional pricing comps. Transaction was very easy to conclude, with shipping accommodated for delivery on the day and early time that I wanted. Alex followed up to insure that all was well with the watch. 1916 brings confidence in buying an expensive watch that is authentic, and makes the transaction easy and very satisfying. Top of my list for future purchases!”

Helpful Report

Posted 6 months ago

Hello David, Thank you for your review. We're thrilled to hear that you had such a positive experience with Alex. It’s wonderful to know that our team could provide the confidence and satisfaction you were looking for in your purchase. We appreciate your trust in us and look forward to assisting you with any future watch acquisitions. Warm regards, Team The 1916 Company

Posted 6 months ago

“Servizi eccellenti, prodotto e spedizione perfetti. Comprerei di nuovo da loro.”

Helpful Report

Posted 6 months ago

“Very helpful over the phone. Answered all my questions and even looked at the watch for me to confirm condition. I made the purchase...shipping and authentication (through eBay) was very smooth and I received constant updates. Also got a killer price! Very satisfied with 1916.”

The 1916 Company 5 star review on 5th September 2025

Helpful Report

Posted 6 months ago

“I am very pleased with The 1916 Company. This year my salesman Daniel was able to get me 2 watched that i was looking for in quick fashion and found a watch i was not expecting to see but could not leave the store without. I look forward to my next watch purchase.”

Helpful Report

Posted 6 months ago

“Had a great experience working with George Mayer to secure a 31mm datejust for my wife. After we switched preference from a 28mm to 31mm, George & team procured the watch within 5 days. We had the watch in hand 1 day after completing payment.”

Helpful Report

Posted 6 months ago

“August was patient polite and professional. He answered my questions and insured me that I was making the right purchase. Because the purchase was late on Friday on Labor Day weekend , the sale was completed before close of day and he called first thing Tuesday and sent me the sales receipt and arranged shipping thru Fed Ex. My watch arrived 11:00 Thursday September 4. So far,so good!”

Helpful Report

Posted 6 months ago

“My experience with Eddie Colons and The 1916 Company was truly exceptional. Eddie’s expertise and attention to detail made the process of selecting a timepiece both enjoyable and personalized. He carefully curated options based on my preferences, and the final selection was nothing short of exquisite. I’m excited to continue building my collection with Eddie’s guidance and support on this timepiece journey.”

Helpful Report

Posted 6 months ago

“Alex was fantastic. He made my buying experience very simple and straight forward. He was on top of keeping me updated on my new Rolex Daytona Panda. I will absolutely buy from Alex and The 1916 Company again. They will be my preferred AD for Rolex.”

The 1916 Company 5 star review on 4th September 2025

Helpful Report

Posted 6 months ago

“Was a great overall experience. Alex was great to deal with and made me feel comfortable plus was in contact during the entire process. Love my new Calatrava!”

Helpful Report

Posted 6 months ago

“The actual Boutique in Philadelphia is perfect, the customer service representative Reuven Gonzales was very knowledgeable and professional.”

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Posted 6 months ago

“A wonderful experience.. I have been a customer now for over 3 years, their attention to your INDIVIDUAL needs are exceptional. A honest and well educated team, 1916 has always made sure to guide me in the correct Timepiece world. Extremely happy to know the team.”

Helpful Report

Posted 6 months ago

“I have been a shopper at and a customer of, first Govberg, and now The 1916 Company for many years. In that time I have had nothing but great experiences. Everyone I have encountered there is knowledgable, friendly, and helpful. More specifically, I have worked with Victoria on all my purchases; and even on my shopping long before I was ready to make my first "real watch" purchase. That's been over 10 years now and I cannot recommend her highly enough. And, in fact, I have recommended her, and 1916 in general to several friends looking for a watch and fine jewelry retailer. I earnestly look forward to continuing my watch collecting journey with them.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your heartfelt review! We’re truly grateful for your loyalty over the years and are delighted to hear about your positive experiences with Victoria and our team. We can’t wait to welcome you back to visit us in our beautiful new Ardmore showroom. Warm regards, Team The 1916 Company

Posted 6 months ago

“Fantastic experience from quality merchandise selection, beautiful showroom, excellent people, and easy sales transaction. Alex Kervandjian was exceptional throughout the process and continues to shine with follow up. I could not be more pleased with my Milgauss!!”

Helpful Report

Posted 6 months ago

Hi Benjamin, Thank you for your review. We're overjoyed to hear about your positive experience with our team. It's wonderful to know that Alex made your process exceptional with his attentive follow-up. Your satisfaction with your Milgauss puts a smile on our faces! We truly appreciate your kind words and look forward to welcoming you back in the future. Team The 1916 Company

Posted 6 months ago

“Very good overall experience. Love the watch. Thank you!”

Helpful Report

Posted 6 months ago

“The experience in buying my watch was excellent. We had a lot of good communication leading up to the transaction and the whole process was transparent and professional. I will definitely buy from 1916 again in the future.”

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Posted 6 months ago

“Great communication! Simple and super fast process!”

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Posted 6 months ago

“Mike Juliana and Theresa Turner at your Ardmore location are a dream team. I already wrote an email to Mr. Shmerler and store manager Ryan Spalding complementing their level of customer service, but I can’t rave about these two enough. I have been in the luxury retail space for over a decade managing some of the best sellers and personal stylists in the industry, and Mike and Theresa are the type of duo every leader dreams of having on their team. I cannot thank them enough for being a part of purchasing hopefully my first of many luxury watches with The 1916 Company.”

Helpful Report

Posted 6 months ago

Hi Kevin, Thank you so much for your review. We're absolutely delighted to hear that Mike and Theresa made such a remarkable impression on your experience with us. Your insights from the luxury retail world resonate deeply, and we're thrilled to have team members who exemplify such outstanding service. We genuinely appreciate your kind words and look forward to helping you with your luxury watch journey for years to come. Best wishes, Team The 1916 Company

Posted 6 months ago

“Simply the best buying experience I've ever had purchasing a watch.”

Helpful Report

Posted 6 months ago

The 1916 Company is rated 5.0 based on 354 reviews