The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 469 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Victoria was very professional and polite and even though I had to wait awhile for my Rolex, she answered my questions and treated me like a real customer. I hope to come back for more soon.”

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Posted 2 months ago

“Had the opportunity to work with Mariel on numerous watches. These were gifts and some complexity with the overall order. Mariel handled it flawlessly and took care of every detail - gift wrapping, presentation, and timely delivery. Incredible buying experience. Made a complex order very simple. Trying to find more excuses to work with Mariel again!”

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Posted 2 months ago

“Thanks to the 1916 company for helping me get my first Rolex model 124270. A shout-out to my client advisor, August Benjamin. He's the best, very professional.”

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Posted 2 months ago

“I had a great experience at The 1916 Company. They have an unbelievable watch selection, both new & pre owned options. My sales professional, Robert Hunter, was very friendly & helpful. I love my new Omega Speedmaster! I'm already looking ahead to my next watch purchase.”

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Posted 2 months ago

“Great Job, Alex was very professional and knowledgeable.”

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Posted 2 months ago

“I love working with the 1916 company. My Customer Advocate Matt has truly been my advocate. I can always trust him for the best advice and assistance. I also appreciated the personalized video that Tim produced on a special Breguet. As a woman collector, I always felt a little uneasy in the watch collector’s world. Therefore I’d like to thank the 1916 company and Matt for making my experience precious. Great work team!”

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Posted 2 months ago

“I found the entire purchasing experience to be wonderful. My sales associate was very knowlegable and patient while I asked a ton of questions and waivered on my selection. The CPO Rolex I purchased was in amazing condition and exactly as advertised. 10/10 would recommend.”

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Posted 2 months ago

“They make the process easy with expert help, fast shipping and acurate description of the watch. Great follow up as well.”

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Posted 2 months ago

“I had a great experience working with John at The 1916 Company in Denver. I love my new watch!”

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Posted 2 months ago

“Excellent experience purchasing my first luxury watch with The 1916 Company. The sales associate was pleasant and knowledgeable and the prices were better than I expected. Watch ultimately arrived on time, as advertised, well packaged and in perfect condition. Highly recommend!”

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Posted 2 months ago

“Great sales staff. Beautiful showroom”

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Posted 2 months ago

“Even though I'm in the UK, this is the second time I have purchased from 1916. For me, they are up there with Subdial as the best secondary market watch sellers. Great watch but also great communication and quick delivery.”

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Posted 2 months ago

“Professional environment and employees are warm, welcoming and full of smiles.”

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Posted 2 months ago

“I essentially traded a couple of watches for a cpo Rolex. Layla was very good to work with, friendly and very timely with communication. The process was pretty smooth and there was very little inconvenience. Price was competitive, especially considering 2 year Rolex international warranty. I was very pleased with the transaction and am very happy with the "new" watch.”

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Posted 2 months ago

Hi Ira, Thank you so much for sharing your experience. We’re thrilled Layla made the process smooth and that you’re happy with the watch and the value it provides. We appreciate your trust and are glad the transaction felt seamless from start to finish. Warm regards, The 1916 Company

Posted 2 months ago

“I’ve been working with The 1916 Company for some time now, and my recent experience with a Rolex Cosmograph Daytona in white gold with the blue dial, reference 126509, really reinforced why I intend to stay with them for the long haul. This is a special piece for me, and it was handled with the kind of care and professionalism you hope for but don’t always get in the watch world. What I’ve appreciated most over time is that they treat the relationship as something to build, not just a one-off sale. The team has taken the time to understand what I like, how I think about my collection, and where I want it to go over the years. Conversations never feel rushed or transactional, and I always feel like they’re genuinely working with me to find the right pieces, not just the available ones. With the Daytona specifically, I’m very aware of how tight the market with Rolex is for the Daytona line, so I did not take that allocation lightly. It was clear that there was real effort and advocacy behind the scenes to make it happen, and it came together in a timeframe that frankly exceeded my expectations. The communication throughout was straightforward and consistent, which made the whole process feel smooth and respectful. Beyond this one watch, my experiences across other brands they carry have been similarly solid. Whether it’s discussing potential future pieces or revisiting ones I’ve been thinking about for a while, I always walk away feeling heard and well looked after. That’s ultimately why I see this as a long-term home for my collecting rather than just another store I’ve bought a watch from. If you’re someone who cares about building a meaningful collection over time, and you value clear communication, professionalism, and a genuine relationship, I’d strongly recommend working with The 1916 Company.”

The 1916 Company 5 star review on 23rd February 2026

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Posted 2 months ago

Hello, Thank you so much for sharing your experience. We’re thrilled to hear that you feel valued as a long-term partner and that the Daytona allocation process met your expectations. It means a lot to us to know you’re enjoying the level of care, professionalism, and relationship-building we strive for. We’re grateful for your trust and look forward to continuing to support your growing collection. Kind regards, The 1916 Company

Posted 2 months ago

“I love the 1916 company, they always help me find a spectacular gift that my wife will love!”

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Posted 2 months ago

Hi Doug, Thank you so much for the kind words. We’re thrilled to hear you’re enjoying the experience and that we’re able to help you find spectacular gifts for your wife. We’re always here to help you make moments memorable. Warm regards, The 1916 Company

Posted 2 months ago

“I asked for a watch and got it 6 weeks later ! Reuven is the best !”

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Posted 2 months ago

Hi Thomas, Thank you for sharing your experience. We’re thrilled to hear you’re happy with the watch and that Reuven provided standout service. We appreciate your patience and are glad we could get it to you. Warm regards, The 1916 Company

Posted 2 months ago

“This was my first purchase from 1916 company. It was treated very well from the moment I walked in. Jose greeted me and answered all of my questions and also shared a bit of history of the Rolex brand. About a month later I got the call to purchase my first Rolex. The experience and professionalism met my expectations. The watch is amazing and exactly what I was looking for. I will definitely be a repeat customer.”

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Posted 2 months ago

Hi Angelo, Thank you so much for sharing your experience. We’re delighted to hear that Jose made you feel welcomed and that the history and professionalism met your expectations. It’s wonderful to know the watch is exactly what you were looking for, and we’re excited to be part of your journey as a repeat customer. Warm regards, The 1916 Company Kind regards, Team The 1916 Company

Posted 2 months ago

“Great experience! Daniel Perlsweig in Philly is outstanding”

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Posted 2 months ago

Hi Saum, Thank you so much for the kind words. We’re thrilled to hear Daniel in Philly was outstanding and that you had a great experience with The 1916 Company. Warm regards, The 1916 Company

Posted 2 months ago

“Could not be happier with my recent Rolex purchase at 1916 Company. Joe Ni Zhoulei was exceptional. His expertice, knowlege and experience really shines. Our conversations were detailed and informative. The purchace and delivery was everything you would expect. I needed service on another watch and it went flawless. Very highly recommended. 1916 Company will be my new AD.”

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Posted 2 months ago

The 1916 Company is rated 5.0 based on 469 reviews