The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 354 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 1st April 2026

Firas

The 1916 Company 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had such a great experience with a trade in (trade up) for a Rolex Sea Dweller. Phil Maltese was amazing to deal with. Stellar customer service. I don't think I will every go anywhere else. Thank you Phil (and 1916 Co.) !!”

The 1916 Company 5 star review on 14th August 2025

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Posted 7 months ago

“I had the joy of purchasing a Rolex Cerfied Pre-Owned Milgauss with The 1916 Company recently and the entire process was seamless and happened so quickly. I am thrilled with the condition i received the watch in, and shipping was extremely fast. I had purchased another watch at the same time but ended up needing to return it, my sales person sent me a label and I was able to have a smooth return at the same time. Highly recommend.”

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Posted 7 months ago

Hi Emily - Thank you for your wonderful review! We're thrilled to hear that your purchase experience with the us was seamless and that you were happy with the condition and speed of shipping. It's great to know our team was able to assist you smoothly with your return as well. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm wishes, Team The 1916 Company

Posted 7 months ago

“Alex K. and the 1916 team have been a thrill to work with across several important purchases. Highest level of service.”

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Posted 7 months ago

Dear Kevin, Thank you for your visit to the 1916 Company location in Philadelphia and we are also thrilled you had such a nice experience with our dedicated sales advisor Alex K. We look forward to assiting you in the future. Sincerely, The 1916 Team

Posted 7 months ago

“I love working with 1916. My Client Advisor Matt is simply amazing. He is dedicated, knowledgeable and absolutely embodies to the fullest the word Advisor. in addition, the contents 1916 produces are truly interesting, educational and entertaining. I am happy to witness its growth from a collection of Watchbox and boutiques to a unified luxury powerhouse. Bravo!!”

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Posted 8 months ago

“Amazing experience with Erik and 1916 Philadelphia.”

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Posted 8 months ago

Dear Beeran, Thank you for your 5 Star Reviw of Erik. Our entire team appreciates your patronage. Erik is extremly knowledgable and we are so glad you enjoyed your visit Sincerely, The 1916 Team

Posted 7 months ago

“Megan is great to work with as always. I've already suggested to a few people check them out and one is in process on a purchase currently.”

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Posted 8 months ago

“Monica has done a great job finding great watches for our family. Celebrating family milestones such as graduations and retirements, her expertise and listening to the customer are invaluable.”

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Posted 8 months ago

“Very good 👍 thank you”

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Posted 8 months ago

“Hans is great. He took time to explain to me about the watches I was interested. He showed me different options. He even showed me what i might be interested in the future. I am very satisfied with my purchase.”

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Posted 8 months ago

“great service and people working with them was a pleasure”

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Posted 8 months ago

“I had a great experience during my visits my dealers were very helpful for both of my purchases.”

The 1916 Company 5 star review on 31st July 2025

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Posted 8 months ago

“The welcome and care were perfect. Worthy of a major brand”

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Posted 8 months ago

“Gregory Durham was very professional and guided me in my search for a wonderful Rolex Watch. Many thanks!”

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Posted 8 months ago

“I recently purchased a Tudor Black Bay Pro Opaline from The 1916 Company, and I couldn’t be happier with the experience. Gregory Durham was incredibly helpful throughout the entire process—from answering all my questions to making sure the watch was perfectly set up and ready to go. His professionalism, knowledge, and attention to detail really stood out and made the purchase smooth and enjoyable. Highly recommend both the watch and working with Gregory!”

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Posted 8 months ago

“Beautiful and well presented watch! Hans expedited everything very well. Transaction was smooth. This is the 4th time purchasing from the company and they do not disappoint! Highly recommended!”

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Posted 8 months ago

“Nick L has been great! Traded a few watches in for one of my grails. Not only was it very quick and easy, but the trade in values I was given were fair and so was the price on the watch I wanted. Few months later reached out to Nick to sell a watch I had and in about 3 days total I had sent in my watch and gotten paid right to my account. Also must say the condition of the 2 pre owned watches I’ve gotten from them were fantastic. Been collecting for a while and this is the best company I’ve sold to, traded with, or purchased from…and it’s not even close!”

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Posted 8 months ago

“Great service and communication throughout the process. Christian was extremely responsive to my questions. No pressure at all.”

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Posted 8 months ago

“Arrived to Philly from LA for a family engagement celebration event. Looking for a last-minute gift walked in without an appointment and was welcomed by one of the team members who introduced me to Eddie Colon one of the sales professionals at the gallery. Eddie was amazing and after discussing what I'm interested in, he called me in a few hours and made my day!!! Great location, friendly staff and super accommodating.... Michel P.”

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Posted 8 months ago

“I have purchased three watched from 1916 Miami (Max is the best!). I sought out 1916 due to the Legend Tim Mosso (binging on his videos for years), and I can honestly say that Max and 1916 have always made me feel great about my purchase before, during and after. I wholeheartedly recommend them for your next luxury watch purchase. I also recommended my watch friend to Max and he had the same easy and professional experience.”

The 1916 Company 5 star review on 24th July 2025

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Posted 8 months ago

“The experience with my 1916 client advisor (Hans) was fantastic! He helped me make the right choice based on my preferences and the process to purchase was seamless. The packaging and unboxing was also a fantastic experience with great attention to detail, even setting my watch to my time zone and date.”

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Posted 8 months ago

The 1916 Company is rated 5.0 based on 354 reviews