The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 469 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ryan Huynh was terrific and most courteous, as always. A real pleasure getting his assistance and purchasing a watch from him. Thank you.”

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Posted 1 month ago

“Great experience. I was assisted through the process by Connor at the Ardmore location, who was fantastic. He provided great service, and matched my enthusiasm without applying any pressure. I can't wait to do business again.”

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Posted 1 month ago

“Loving my Submariner Hulk! Thank you to everyone at the 1916 Company Fashion Square location! Thank you Amy, Derek, Michelle, Anna, and Adrianna!”

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Posted 1 month ago

“The service was exceptional, and it was a wonderful experience. Can’t wait to buy my next relax.”

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Posted 1 month ago

“Appreciate Scott (Scottsdale) put me on the list for both my Green Sub and Rootbeer GMT. He was attentive and provided realistic expectations. Will definitely come back and recommend him to others.”

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Posted 1 month ago

“This is an Anniversary gift for my husband so it’s sitting safely tucked away in our safe until June but this whole process through 1916 company was amazing! Highly recommend!!!”

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Posted 1 month ago

“I love those 2 girls! They're sassy and funny and really are pleasant to watch. That Wine Wednesday is a blast. Im in live with my Chanel Paris Dallas tote...boy do I get stopped. The girls convinced me to make such an expensive purchase...they're GOOD!!!”

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Posted 1 month ago

“The professional and knowledgeable staff will go above and beyond to help you with absolutely everything to make your experience great.”

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Posted 1 month ago

“I have been a client for many years. My consultant, Shiva, is a pleasure to work with. I thank her and her colleagues for their assistance.”

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Posted 1 month ago

“I had such a wonderful experience with Garry at the new Manhattan Beach location. He was friendly, knowledgeable, and made everything feel so bespoke. His love of watches and his willingness to share his knowledge is infectious. I can't wait for the call for my next piece. A+++++”

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Posted 1 month ago

“The store on Walnut Street, Philadelphia will far and beyond exceed your expectations! And ask for Monica … she will spoil you with knowledge, patience and top notch service!”

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Posted 1 month ago

“Garry Chen is the man. He introduced me to 1916.”

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Posted 1 month ago

“Hunter is great!”

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Posted 1 month ago

“I would highly recommend 1916 Company. From the moment that we walked in to the minute that we left, everyone was extremely friendly. We worked with Jas and she was very knowledgeable and helpful. She explained everything in detail, gave us her expert opinion and made us a great deal. If you are looking for a friendly, family type of atmosphere this is your place.”

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Posted 1 month ago

“I recently purchased from The 1916 Company and the entire experience was exactly what you hope for—professional, efficient, and seamless. The trade-in process was handled cleanly with fair valuation and no back-and-forth issues. Communication was clear throughout, and shipping was fast and secure. Matt Parker ensured everything was handled properly from start to finish and followed through on every detail. Bottom line: a trusted, reliable source where you can transact with confidence—no concerns around quality or authenticity. I’ll be doing business with them again.”

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Posted 1 month ago

“My recent experience at The 1916 Company was excellent and left a strong impression. The visit felt personal, thoughtful, and genuinely relationship-focused rather than transactional. The team created an environment where I felt welcomed and valued, and the overall experience reflected a high level of professionalism and attention to detail.”

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Posted 1 month ago

“Recently reached out to the 1916 Company in Ardmore as I was interested in a Tudor Black Bay GMT watch. Spoke with Mariel who was incredibly friendly and very helpful. After staying in touch with me, I came into the store a few weeks later and could not of had a better experience with Mariel and 1916. Mariel took the time to both explain the watch I was interested in and show me some other models that I may like. In the entire time I never felt rushed, pressured, or at any time, did it feel as if I was dealing with someone who was not knowledgeable. Mariel was able to answer all my questions. In the end, I purchased my first Tudor and could not of been happier with both my purchase and my experience. I look forward to continuing my relationship and returning to Mariel and the 1916 Company in Ardmore.”

The 1916 Company 5 star review on 18th March 2026

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Posted 1 month ago

“I had an outstanding experience purchasing my first Rolex at 1916 Company, and I want to specifically recognize Daniel Perlsweig for making the entire process exceptional. From the very beginning, Daniel was professional, knowledgeable, and incredibly welcoming. As a first-time Rolex buyer, I really appreciated how he took the time to walk me through the brand’s history, different models, and what to expect throughout the process. He was transparent, patient, and never made me feel rushed or pressured. What stood out most was his genuine enthusiasm and attention to detail. Daniel made what could have been an intimidating purchase feel exciting and memorable. Thanks to him, my first Rolex experience was truly special.”

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Posted 2 months ago

“Genuinely outstanding buying experience. Ryan and Hans were great to deal with and the De Bethune watch we purchased is incredible. I enjoyed the Friday night event they had to learn more about 1916 Company and its watches. I hope to continue to build out my watch collection with 1916's help.”

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Posted 2 months ago

“I had a great experience with The 1916 Company. Mandy was an absolute pleasure to work with—professional, knowledgeable, and genuinely helpful throughout the entire process. She made everything smooth and enjoyable. I highly recommend working with her.”

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Posted 2 months ago

The 1916 Company is rated 5.0 based on 469 reviews