The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 580 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My experience purchasing my first Rolex from The 1916 Company was exceptional from start to finish. The team was knowledgeable, patient, and genuinely focused on helping me. The entire process felt personalized and seamless, making what could have been an intimidating purchase feel exciting and memorable. It was a first-class experience that matched the significance of buying a Rolex, and I am already planning my next watch with them.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you so much for sharing your exceptional experience. We’re thrilled to hear you felt supported, valued, and excited throughout your Rolex purchase. We’re grateful for your trust and can’t wait to assist with your next watch. Warm regards, The 1916 Company

Posted 1 month ago

“Very welcoming to new clients. I’ve visited their Manhattan Beach location and every staff has been very nice and accommodating. I have purchased my very first Rolex here and definitely won’t be my last.”

The 1916 Company 5 star review on 19th April 2026

Helpful Report

Posted 2 months ago

Hi Ryan, Thank you so much for your kind words. We’re thrilled you had a welcoming experience at our Manhattan Beach location and that your first Rolex purchase went well. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Great, Professional service. Helpful, and attentive.”

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Posted 2 months ago

Hi there, Thank you so much for your kind words. We’re thrilled you had a great, professional, and attentive experience. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“No more walking into local authorized Rolex dealers and having to choose and overpay for their older certified, impulse buy inventory. Now I get to select what I want. The way I want.”

Helpful Report

Posted 2 months ago

Hi Bruce, Thank you so much for your kind words. We’re thrilled you’re enjoying the flexibility to pick exactly what you want. We appreciate your support and look forward to assisting with your next selection. Warm regards, The 1916 Company

Posted 1 month ago

“I’ve always been a big fan of Tim Mosso’s reviews and content on YouTube, so I finally decided to give 1916 Company a try. I found a beautiful Blancpain Leman Ultra Slim. Phil was amazing to work with. The communication was prompt and excellent, and he just genuinely a good guy to have a conversation with. Transaction was smooth, shipping was fast, and watch was as advertised. Definitely recommend, and can’t wait to find my next piece on 1916.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you so much for the kind words. We’re thrilled Phil provided prompt communication and made your experience smooth from start to finish. We’ll be sure to pass along your appreciation. We’re grateful for your recommendation and look forward to helping you find your next piece. Warm regards, The 1916 Company

Posted 1 month ago

“From the moment I stepped inside, I felt welcome. Jennifer and Harrison were friendly and helpful. I went there to purchase a Rolex, so they patiently explained the process and took down my preferences. It was an easy and smooth process. I was lucky enough to get my watch after a brief period and Jennifer was excited for me which also made it a special experience. The selection of pre-owned watches is also impressive, in addition to their jewellery.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for sharing your wonderful experience. We’re thrilled to hear Jennifer and Harrison made you feel welcome and that the Rolex purchase went smoothly. Congratulations again on your new watch, and we’re glad you enjoyed our selection of pre-owned watches and jewelry. Warm regards, The 1916 Company

Posted 1 month ago

“Erica provided an exceptional experience from start to finish. She was welcoming, attentive, and very efficient in helping us find exactly what we were looking for. Before we even began trying on watches, she took the time to meet with us, understand my preferences, and guide me toward styles that would be a great fit. When it came time to try them on, she brought out a variety of options, which made it easy to compare and find the perfect one. Once we made our decision, Erica assured us she would do her best to find it, and she absolutely delivered. When we returned, everything was prepared and the process was seamless. She made the entire experience easy and enjoyable. We truly appreciate her effort and professionalism. Thank you, Erica!”

Helpful Report

Posted 2 months ago

Hi Yara, Thank you so much for sharing your experience. We’re thrilled to hear Erica provided such a welcoming, attentive, and efficient experience from start to finish. We’ll be sure to pass along your kind words to her. It’s wonderful to know the process felt seamless and that you found the perfect watch. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Customer service and selection were fantastic. The best part, the employees were very knowledgeable of their product.”

Helpful Report

Posted 2 months ago

Hi Eric, Thank you so much for sharing your kind words. We’re thrilled to hear that you had a fantastic experience with our customer service, selection, and knowledgeable staff. We truly appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I had a great experience with Hain. Communication and service were excellent. Thank you!”

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Posted 2 months ago

Hi Ryan, Thank you so much for sharing your feedback. We’re thrilled to hear Hain delivered excellent communication and service. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“The only company to purchase a designer bag. Pristine bags. Excellent customer service”

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Posted 2 months ago

Hi there, Thank you so much for sharing your kind words. We’re thrilled you had a fantastic experience with The 1916 Company and our designer bags. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“It was our first time visiting the area and this shop. We just came from the beach side and decided to go to Fashion Island mall. We leisurely walked inside the 1916 shop and Erica Brun who was the sales advisor welcomed our questions about available time pieces. She was way accommodating and very friendly. After our chat, she offered me this beautiful Datejust 41mm (white dial) oyster steel watch! It was like as if she knew it was my birthday that week and was so lucky to have been offered the watch. I'm looking forward to more purchases at this shop.”

Helpful Report

Posted 2 months ago

Hi Patrick, Thank you for sharing your wonderful experience. We’re thrilled Erica made you feel welcomed and helped you find a beautiful Datejust for your birthday. We’ll be sure to pass along your kind words to her. We look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 month ago

“Charles Chaikaew provided exceptional service, professional and very knowledgeable. He is extremely friendly, I couldn’t have ask for a better experience. So happy to pick up my Rolex. Thank you! Charles”

Helpful Report

Posted 2 months ago

Hi Hee, Thank you so much for sharing your experience. We’re thrilled to hear Charles Chaikaew provided exceptional, knowledgeable, and friendly service, and that you’re enjoying your Rolex pickup. We’ll be sure to pass along your kind words to him. Warm regards, The 1916 Company

Posted 1 month ago

“We dealt with Chris at the Scottsdale location. Truly a professional experience.”

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Posted 2 months ago

Hi Susan, Thank you so much for sharing your experience. We’re thrilled to hear you had a professional experience with Chris at our Scottsdale location. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Great experience, service, and product. Friendly and knowledgeable advice provided confidence in our buying decision.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you so much for sharing your experience. We’re thrilled to hear that you had a great experience with our service and product, and that our friendly, knowledgeable advice gave you confidence in your decision. We’ll be sure to pass along your kind words to the team. We appreciate your trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Received my Breitling watch today, very happy with this purchase, condition is as described, seller answered multiple questions, great seller and will buy some other watches from the 1916 Company”

The 1916 Company 5 star review on 13th April 2026

Helpful Report

Posted 2 months ago

Hi Scott, Thank you so much for the kind words. We’re thrilled you’re happy with the Breitling and that the listing matched your expectations, and that the seller answered your questions. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“Great buying experience and excellent customer service. Erik was extremely helpful and professional. I highly recommend buying from here!”

Helpful Report

Posted 2 months ago

Hi Chad, Thank you so much for your kind words. We’re thrilled Erik provided excellent service and that you highly recommend The 1916 Company. We’ll pass along your appreciation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Erik came through when it mattered most. Can’t recommend the team at 1916 on Walnut St in Philadelphia enough.”

Helpful Report

Posted 2 months ago

Thank you so much for the kind words. We’re thrilled we could help when it mattered most. We’ll be sure to pass along your appreciation to the team on Walnut St. We truly appreciate your recommendation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“We have been shopping with 1916 since it was still a Govberg store in Philadelphia and am very impressed with its growth. The Ardmore location is beautiful and very inviting. We want to thank Tracie Ward for making us feel welcome and showing us around. Also for the Panerai deal, thank you!”

Helpful Report

Posted 2 months ago

Hi Alrence, Thank you so much for sharing your kind words. We’re thrilled to hear Tracie Ward made you feel welcome and that you’re enjoying our Ardmore location. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“Just needed a battery replacement for my wife's Breitling watch, interacted with several of your watch representatives & felt welcome there!”

Helpful Report

Posted 2 months ago

Hi James, Thank you for sharing your experience. We’re glad to hear the battery replacement for your wife’s Breitling went smoothly and that our watch representatives made you feel welcome. We appreciate your kind words and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“I really enjoy going to your manhattan beach location. Garry, Justin and Max are great people to talk to and are very helpful. I stopped going to your newport beach location many years ago as the staff were not helpful.”

Helpful Report

Posted 2 months ago

The 1916 Company is rated 5.0 based on 580 reviews