The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 580 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

Visit Website

Email:

care@the1916company.com

The 1916 Company 5 star review on 25th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’ve had an outstanding experience with 1916 Company over the past year. It’s always a pleasure working with Ryan—she is incredibly helpful, knowledgeable, and makes the entire process seamless from start to finish. She has assisted me with two purchases within the last 12 months, and each experience has been nothing short of exceptional. This is truly a place we love visiting. The atmosphere, level of service, and overall experience keep us coming back. Highly recommend to anyone looking for a top-tier jewelry buying experience.”

Helpful Report

Posted 2 months ago

Hi Mike, Thank you so much for sharing your experience. We’re thrilled to hear Ryan has consistently provided you with helpful, knowledgeable, and seamless service. We truly appreciate your continued trust and look forward to assisting with your next purchase. Warm regards, The 1916 Company

Posted 1 month ago

“Nothing but the best. 10/10. Start to finish. Flawless transaction. Will do business with 1916 again.”

Helpful Report

Posted 2 months ago

Hi Roehl, Thank you so much for the kind words. We’re thrilled you had a flawless experience from start to finish. We’ll be sure to pass along your appreciation to the team, and we look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Garry at Rolex is the best! He's always helped me out, taken care of my referrals, and made sure we all felt like true VIP's! The new store is beautiful, and it's always so nice and welcoming to go there. 100% recommend The 1916 Company if you're looking for any luxury watches or jewelry!”

Helpful Report

Posted 2 months ago

Hi Ning, Thank you so much for the kind words. We're thrilled to hear you had a fantastic experience and felt like a VIP with The 1916 Company. We’ll be sure to pass along your praise to Garry and the team. We appreciate your recommendation and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 month ago

“Beautiful store. Top notch sales team. Proficient, efficient, knowledgeable staff. Product, purchase, and experience... exceeded expectations. Thanks!”

Helpful Report

Posted 2 months ago

Hi George, Thank you so much for your kind words. We’re thrilled to hear you had a wonderful experience with The 1916 Company and that our team met your expectations. We appreciate your support and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“If I could rate the 1916 company 10 stars I would. What wonderful people who always greet me as a friend and valued customer. Always an excellent experience. I've purchased several watches from Charles Chaikaew and it is always such a pleasure to deal with him. He isn't a salesperson, but rather an advisor and friend. Can't say enough good things about the company and the fantastic employees who make my every visit such a pleasure!”

Helpful Report

Posted 2 months ago

Hi Charles, Thank you so much for your kind words. We’re thrilled to hear you’ve had such a wonderful experience with The 1916 Company and with Charles Chaikaew. We’ll be sure to pass along your appreciation to him and the team. We truly value your continued trust and look forward to assisting you again soon. Warm regards, The 1916 Company

Posted 1 month ago

“Brittany was very helpful and professional. It was a please working with her and I'm looking forward to working with her again in the future.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words. We’re thrilled Brittany was helpful and professional, and we’re glad you enjoyed working with us. We’ll pass along your appreciation and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Wonderful experience getting my first Rolex. We were helped by Heather. She was welcoming and very pleasant to work with. We will be a repeat customer.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you for choosing The 1916 Company for your first Rolex purchase. We’re thrilled Heather could make your experience welcoming and pleasant. We’ll be sure to pass along your compliments. We appreciate your support and look forward to assisting you again in the future. Kind regards, The 1916 Company

Posted 1 month ago

“I have been working with Monica Moc for years in the Philadelphia store. She is a consummate professional in every way, making each conversation and purchase feel special.”

Helpful Report

Posted 2 months ago

Hi Adam, Thank you so much for sharing your experience. We’re thrilled Monica Moc has consistently delivered such professional and personal service. We’ll be sure to pass along your kind words. We appreciate your continued trust and look forward to assisting you again in the future. Warm regards, The 1916 Company

Posted 1 month ago

“My buying experience with the 1916 Company, and with Tommy in particular, was second to none. Absolutely first-rate. I greatly appreciate the flexibility and accommodation extended to me and my grandson. I absolutely enjoy the new Longines!”

The 1916 Company 5 star review on 29th April 2026

Helpful Report

Posted 2 months ago

Hi Robert, Thank you so much for your wonderful feedback. We’re thrilled to hear that your experience with Tommy and The 1916 Company was exceptional, and that you and your grandson are enjoying the Longines. We’ll be sure to pass along your appreciation to Tommy. Warm regards, The 1916 Company

Posted 1 month ago

“Being my first time buying a diamond, I did not know what to expect. However the experience was fabulous. Todd was amazing with his interest in my need to wow my wife and getting to know me. Beautiful and inviting building. Planning to go back with my wife.”

The 1916 Company 5 star review on 28th April 2026

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your kind words. We’re thrilled Todd made your first diamond-buying experience fabulous. We’re grateful for your trust and look forward to welcoming you back with your wife. Warm regards, The 1916 Company

Posted 1 month ago

“Easy transaction and got my watch quickly. It was a pleasure ordering from them and as a Rolex dealer added a lot of piece of mind.”

Helpful Report

Posted 2 months ago

Hi Gil, Thank you so much for sharing your experience. We’re thrilled the process was easy and your watch arrived quickly. We’re glad we provided you with peace of mind, and we appreciate your kind words. Warm regards, The 1916 Company

Posted 1 month ago

“A Govberg company with knowledgeable professionals willing to assist in premium timepiece selection. Very detail oriented process and follow up post purchase and service.”

Helpful Report

Posted 2 months ago

Hi Stephen, Thank you for your kind words. We’re thrilled our team could assist with premium timepiece selection and provide a detail-oriented process and thoughtful post-purchase follow-up. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“The entire team was above and beyond, Mehrad was busy, so Ron stepped in to help find a watch for my mother in law. The process went smooth and my mother in law left with a beautiful new watch.”

Helpful Report

Posted 2 months ago

Hi Frank, Thank you for the kind words. We’re glad Ron could help while Mehrad was busy and that your mother-in-law loves the watch. We appreciate your support and look forward to assisting again. Warm regards, The 1916 Company

Posted 1 month ago

“Great experience overall with 1916! Would absolutely work with them again. Big thanks to August Benjamin, who helped me track down a watch I've been eyeing for a while for a great price. 1916 definitely provides a "white glove" service!”

Helpful Report

Posted 2 months ago

Hi Antonio, Thank you so much for your kind words. We’re thrilled August Benjamin could help you find that watch at a great price and that you enjoyed our white-glove service. We’ll pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“Great experience. I highly recommend the 1916 Company, the H Moser & Cie perpetual Streamliner was mint and much better than expected. The communication was great, shipping lightning fast at a fair price. Lastly, working with Will Huff was a great experience. Will is friendly, knowledgeable and very professional. Thanks, love the watch.”

Helpful Report

Posted 2 months ago

Hi Keith, Thank you so much for sharing your experience. We’re thrilled to hear the H. Moser & Cie Streamliner exceeded expectations and that Will Huff contributed to a smooth, professional process. We’ll pass along your kind words to him and the team. Warm regards, The 1916 Company

Posted 1 month ago

“Great company to do business with. Very fair on their tarde values and have a great selection on jewelry amd watches. I downloaded the app and I'm always checking it for their new inventory”

Helpful Report

Posted 2 months ago

Hi Doug, Thank you for your kind words. We’re thrilled you’ve had a great experience with The 1916 Company and that you’re enjoying our jewelry and watches selection, fair trade values, and the app for new inventory. We appreciate your support and look forward to assisting with your next browse or purchase. Warm regards, The 1916 Company

Posted 1 month ago

“Great experience purchasing a watch for my wife. Dan was fantastic to work with.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for sharing your experience. We’re thrilled to hear Dan made your watch purchase for your wife fantastic. We’ll be sure to pass along your appreciation. Warm regards, The 1916 Company

Posted 1 month ago

“As always, a great experience. This has been my go to place for watches (new or pre-owned) since I began collecting and I highly recommend them.”

Helpful Report

Posted 2 months ago

Hi Roberto, Thank you so much for your kind words. We’re thrilled that The 1916 Company continues to be your go-to for watches, and we truly appreciate your recommendation. Warm regards, The 1916 Company

Posted 1 month ago

“Hunter helped me buy my 116719BLRO, and she was fantastic from start to finish. I didn’t feel judged or pressured at any time. You can tell she’s really trying to listen to what brings a guy in. And I was genuinely impressed with how knowledgeable she was of obscure smaller brands I happen to be a big fan of (Sinn, Ball). She was patient and went above and beyond making herself available after hours, even though I got tangled up in stuff and just ran late. She did not make fun of me, or even break eye contact when I came in with a dryer sheet sticking out of my right sleeve. She listened to me go on about philosophy, silly drawings I make, and the sideways ways I enjoy watches. She’s super personable, I loved getting to hear her perspectives on travel, culture and the watch community. I’m summary, lshe has a great vibe. The world better be kind to her.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you so much for sharing your experience. We’re thrilled Hunter made your purchase enjoyable and informative, and we’ll be sure to pass along your kind words. We’re glad she could be there for you after hours and appreciate your thoughtful notes about her approach and knowledge. Warm regards, The 1916 Company

Posted 1 month ago

“I had an exceptional experience at this store. Dylan, the service associate, and John, the sales associate, were incredibly helpful and knowledgeable. Dylan guided me through the waitlist process and assisted me in trying on the watch. John communicated effectively throughout the entire process and was a pleasure to work with. It’s not just about getting the watch you want; it’s also about having a wonderful experience. This store truly stands out, and I’ll definitely be returning for my next purchase. Thank you The 1916 Company for making this an unforgettable experience!”

Helpful Report

Posted 2 months ago

Hi Antonio, Thank you so much for sharing your experience. We’re thrilled Dylan and John could help make your visit exceptional, and we’ll be sure to pass along your kind words to the team. We look forward to assisting you again on your next purchase. Kind regards, The 1916 Company

Posted 1 month ago

The 1916 Company is rated 5.0 based on 580 reviews