The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 354 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 1st April 2026

Firas

The 1916 Company 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The 1916 Compnay delivers uncomprimised customer service at every opportunity. The team truely values their customer's time and business. We made an appointment with Rob Mullendore to look at a Rolex for my wife. He truely listended to her preferences as the different models and configurations were discussed and placed on her wrist. This attention to detail helped her decide on the perfect watch. The day she took delivery of her watch was amazing and certainly worth the wait. Charles Chaikaew did a great job explaing the features of the watch and most importantly made sure the fit on her wrist was perfect. Trust The 1916 Company to deliver the expierience you deserve...”

The 1916 Company 5 star review on 20th February 2026

Helpful Report

Posted 1 month ago

Hi Paul, Thank you so much for sharing your experience. We’re thrilled Rob listened to her preferences and helped find the perfect watch, and that Charles ensured a perfect fit on delivery. We’re glad the moment lived up to expectations and that you both felt well cared for. We appreciate your trust and are honored to be part of such meaningful moments. Warm regards, The 1916 Company

Posted 1 month ago

“I’ve been shopping at this location for almost a decade. The staff is knowledgeable and friendly. A great AD to build a relationship. Shoutout to John!”

Helpful Report

Posted 1 month ago

Hello, Thank you for the kind words and for being with us for nearly a decade. We’re thrilled to know our knowledgeable, friendly staff and John have made your experience consistently positive. We appreciate your ongoing trust and look forward to continuing to support your relationship with us. Warm regards, The 1916 Company

Posted 1 month ago

“Exceptional experience at The 1916 Company in Newport Beach. I worked with the team to secure a Rolex CPO for my 40th birthday, and the professionalism was top-tier. Now, as an Army Captain celebrating a promotion, I’m working with Aria on a new Datejust to mark this milestone. Aria’s expertise and focus on long-term relationships make this boutique the gold standard for local collectors. Highly recommend.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience. We're honored to be part of your milestone celebrations, from the 40th birthday Rolex CPO to the upcoming Datejust for your Army promotion. Aria and the team are thrilled to support a long-term relationship built on trust, expertise, and care. We look forward to continuing to assist your growing collection. Warm regards, The 1916 Company

Posted 1 month ago

“Megan provided absolutely perfect service during my watch purchase. Bought a CPO Rolex for my 40th and couldn't be happier with the experience. Look forward to buying my next one at 1916 again.”

Helpful Report

Posted 1 month ago

Hi Eddie, Thank you so much for sharing your experience. We’re thrilled Megan could make your watch purchase perfect, and we’re glad you’re happy with the CPO Rolex. We look forward to assisting with your next piece in the future. Warm regards, The 1916 Company

Posted 1 month ago

“Joe Ni is wonderful to work with. Very personable and attentive. He's helped my wife and me with a few purchases, and I recommend dealing with him when you are purchasing a watch in Ardmore or have questions.”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you so much for the kind words. We’re thrilled to hear Joe Ni provided personable and attentive assistance, and we’re glad you and your wife had a smooth experience in Ardmore. We appreciate your trust and are here whenever you need guidance or questions about future purchases. Warm regards, The 1916 Company

Posted 1 month ago

“Had a great experience and purchased an Avenger from the 1916 company. SA was knowledgeable and friendly. Looking to obtain a Rolex next.”

Helpful Report

Posted 1 month ago

Hi Fernando, Thank you so much for sharing your experience. We’re glad to hear the team provided knowledgeable and friendly service, and that you had a great experience with your Avenger purchase. We’re excited to help you with your next Rolex and look forward to supporting your collection. Warm regards, The 1916 Company

Posted 1 month ago

“Natasha and Matt were great!”

Helpful Report

Posted 1 month ago

Hi Greg, Thank you so much for the kind words. We’re thrilled Natasha and Matt could help and that you had a great experience. We appreciate your support and look forward to assisting again. Warm regards, The 1916 Company

Posted 1 month ago

“I had a fantastic experience working with C’Quon Gottlieb. He was timely, professional, and genuinely great to work with from start to finish. The entire process, from the first inquiry to getting my dream watch on my wrist, was smooth and enjoyable. Everything was handled thoughtfully and efficiently, and I always felt confident throughout the transaction. 10 out of 10 experience and I look forward to working with C’Quon again.”

Helpful Report

Posted 1 month ago

Hi Alex, Thank you so much for sharing your experience. We’re thrilled to hear that C’Quon Gottlieb provided timely, professional, and enjoyable service from start to finish. We’re grateful for your trust and look forward to continuing to help you with your collection. Warm regards, The 1916 Company

Posted 1 month ago

“I have made two purchases within the last year. The staff contacted me . They were beyond helpful. My purchases were quickly made and quickly delivered to my home.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you so much for sharing your experience. We’re thrilled our team could help and that your purchases were quick and smooth, with prompt delivery. We appreciate your trust and look forward to assisting you again. Warm regards, The 1916 Company

Posted 1 month ago

“Reuven at the 1916 Company was very helpful. They had just the watch I was looking for (Patek Calatrava) and the whole process was easy and straightforward.”

Helpful Report

Posted 1 month ago

Hi Brad, Thank you for sharing your experience. We’re delighted Reuven could help you find the Patek Calatrava and that the process felt easy and straightforward for you. We appreciate your trust and are glad you’re enjoying your watch purchase. Warm regards, The 1916 Company

Posted 1 month ago

“As a collector of fine jewelry, my Cartier love cuff bracelet was absolutely beautiful and in pristine condition...Communication and professionalism from beginning to end of transaction was top notch and instilled a great deal of confidence with this company and I would HiGHLY recommend them.”

Helpful Report

Posted 1 month ago

Hi Angela, Thank you so much for sharing your experience. We’re thrilled to hear that you found the bracelet beautiful, in pristine condition, and that our communication and professionalism inspired confidence. We greatly appreciate your high recommendation. Warm regards, The 1916 Company

Posted 1 month ago

“Great prices, customer service is excellent”

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Posted 1 month ago

“I've been enjoying using 1916 Company to build out my collection. I really enjoy my conversations with Carlos and been getting to know him over the last few years. It's a great environment and love stopping in to see what they have on display.”

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Posted 1 month ago

“We’ve worked with Tracie Ward of your company (and at Govberg before 1916) for at least 3 decades, because of her expertise, style and the relationship we’ve developed. She never pushes us to buy, but offers great options.”

Helpful Report

Posted 1 month ago

“The 1916 Company is FIRST CLASS. They literally worked with me to find the exact watch I wanted at the price point I needed, and went the extra mile for everything I needed. Victoria was a pleasure to deal with and I would recommend them without hesitation. What a tremendous experience from top to bottom!”

Helpful Report

Posted 1 month ago

“If you want a trustworthy jeweler with full of nice, friendly, beautiful people, go there. I knew they would be my go-to jewler the minute I walked in. There is no need to worry about anything when buying from them. Huge shoutout to Valerie and Alex from Newport Beach location for going above and beyond every time. It's been almost a year and I'm very happy to celebrate my lifetime memories with them.”

Helpful Report

Posted 1 month ago

Hi Zayar, Thank you so much for sharing your wonderful experience. We’re thrilled to hear Valerie and Alex at the Newport Beach location went above and beyond for you. It means a lot to know you trust us with celebrating your lifetime memories, and we’re honored to be your go-to jeweler. Warm regards, The 1916 Company

Posted 1 month ago

“Hilda is professional handles watches with care and enjoys the brand as I do”

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Posted 1 month ago

“Very pleased with the service from start to finish! Enjoyed working with Max and your team.”

Helpful Report

Posted 1 month ago

“I was not looking to buy a new time piece when I went to Scottsdale. I was there on business. I first went in to the 1916 company store to see some Grand Seikos, and a shorter gentleman helped me. I didn’t really feel welcomed by this person and I left the store. Across from the 1916 company store was the Breitling boutique which apparently is also part of the 1916 company. I went in just to look around. I was looking at the Navitimers since it was also a watch on my “want” list. Anthony helped me out. He let me try on a couple of them and he was very courteous and friendly. I ultimately walked out with a gorgeous new Navitimer. Large part of it was my great experience with Anthony. 10/10 experience at Breitling Scottsdale.”

The 1916 Company 5 star review on 19th February 2026

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Posted 1 month ago

“been going there for watches for years, always a great time!”

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 354 reviews