The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 469 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brennen was excellent! From the moment I walked into the store he was professional, courteous and knowledgeable. This combination made for a seamless experience. The watch I ordered was on time and completely setup when I picked it up.”

Helpful Report

Posted 1 month ago

“I went in to the 1916 store on opening day in my work clothes, which was jeans, t-shirt and safety boots. Surprisingly, I was welcomed in. From that moment on I was treated like a king. The entire staff were excellent. I was first brought to the previously owned section and was shown some beautiful time pieces but I knew exactly what I wanted. I have known for years. The all gold blue dial submariner. I was then taken to the new section and was introduced to Angel. She brought me to a room and allowed me to try on the watch of my dreams. It was the only one in the store and was meant for display, so I was expecting to have to place an order and wait for months to get this watch. Angel, then left the room and brought in various people to meet me and talk about the watch. Before long she gave me hope that I could walk out of there that day with my dream piece. After some conversation about my interest and reasons behind wanting this watch, Angel made it happen. I have told this story many times to all my watch lovers in the South Bay, who I have sent your way. Due to this experience I will be dealing exclusively with The 1916 Manhattan Beach as I build my collection out. Thank you for making dreams come true!”

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Posted 1 month ago

“Stephanie Cline was my representative for a preowned watch and made the acquisition and process seamless and professional. She took time to ensure the watch met my expectations and was sized before I left. Great impression and will be the first place I look next time I’m buying.”

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Posted 1 month ago

“Fast delivery, watch was exactly as described.”

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Posted 1 month ago

“The 1916 company has always been a pleasure to deal with. Every time I am in their stores either Ardmore or center city both Alex and Conner always make sure I am well taken care of. They never push and make the experience very clear and enjoyable. Hopefully I will work with them for years to come.”

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Posted 1 month ago

“I had a great experience picking up my first time piece. My SA (Derek Medina) was very helpful. He showed a me a bunch of watches and made the entire experience fun and exciting. No pressure, and I got exactly what I was looking for. 5 stars for sure.”

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Posted 1 month ago

“Erica was so helpful and welcoming. She made the whole experience very enjoyable. I love my Rolex!”

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Posted 1 month ago

“Excellent experience shopping here! Great product! Amazing condition fast shipping! Serious website! Highly recommended!”

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Posted 1 month ago

“I have been buying my wife jewelry sometimes I surprise her , sometimes we shop together. She always loves the jewelry and the complete experience. John Burba has always been there there to make sure everything goes right. I haven't slept well also took my son to get his graduation present there as well he picked out a beautiful Breitling watch. It was a great experience. I have also purchased some watches for some of my top salesmen. The service is always the best. I will continue to come back for all my future needs.”

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Posted 1 month ago

“I had an excellent experience with The 1916 Company. Everything from placing the order to the delivery was perfect - smooth communication, seamless process, and the item arrived exactly as described and on time. Highly recommend and would happily purchase from them again.”

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Posted 1 month ago

“I recently worked with Phil Maltese and the team at The 1916 Company in the Miami Design District, and the experience was world-class from start to finish. If you are a serious collector looking for a professional, high-touch environment to sell or trade a luxury timepiece, this is the gold standard.”

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Posted 1 month ago

“It is a world class of watch industry. I can’t name my client advisor here but I can 100% guarantee you will be treated like royalty and family’s at Hyde Park Newport Beach. I had been 16 years customer here and I am very satisfied with their service. I am very grateful and appreciated my client advisors. Thank you for experienced.”

The 1916 Company 5 star review on 20th March 2026

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Posted 1 month ago

“I brought in my well worn diamondand sapphire engagement rings for repair and remodeling. Kristen Sweeney did a marvelous job, first sending the stones off to NY to he polished and reshaped and then designing, with her favorite jeweler , an entirely new ring. it turned out beatifully and we added a diamond band which really set it off.”

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Posted 1 month ago

“I purchased a Certified Preowned Rolex. Both of the individuals I spoke with during the process were very helpful and professional. Great experience and I love my new watch.”

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Posted 1 month ago

“Eddie helped my wife and I with some wonderful pieces and has been amazing.”

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Posted 1 month ago

“I had an outstanding experience working with Carlos and the team at The 1916 Company. Over the course of my time with them, I purchased two watches, including one from their pre-owned collection, and every step of the process was handled with professionalism, transparency, and genuine care. Carlos, in particular, was exceptional. He took the time to understand what I was looking for, never applied pressure, and made the entire experience feel thoughtful and personalized. Whether it was discussing options, answering questions, or coordinating details, everything was smooth and well communicated. I also sold a watch to them as part of the process, and that transaction was just as seamless. The evaluation was fair, the communication was clear, and the execution was efficient from start to finish. What stood out most was the consistency across the entire experience. Buying new, buying pre-owned, and selling a watch all felt equally easy and well managed. That level of trust and professionalism is not something you find everywhere. I highly recommend Carlos and The 1916 Company and look forward to continuing the relationship in the future.”

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Posted 1 month ago

“I love the ring that Edward helped design for me. I included some diamonds from my original wedding ring which makes it very special. Thank you for listening to what I wanted it to be and why.”

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Posted 1 month ago

“Always a great experience, the staff is very helpful and always have a great selection. We look forward to visiting with Scott and the service is always great.”

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Posted 1 month ago

“I was in the market for a pre owned Chopard men's watch and found it at 1916. My sales representative CQ Gottlieb was outstanding in providing me with all of the information that I needed including sending me up close photos of the watch that they had in current inventory. Their attention to detal was oustanding and I would not hesitate to buy a new or pre owned watch from this company.Great job CQ!!!”

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Posted 1 month ago

“Jonathan and Zach at the new Manhattan Beach location were amazing! Great client care and beautiful brand new boutique to boot.”

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 469 reviews