The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 469 Reviews

99 %

of reviewers recommend The 1916 Company

5.0

Based on 469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 16th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Josh was amazing throughout the process!”

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Posted 1 month ago

“Great experience .Bernadette in Denver store is the Best.”

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Posted 1 month ago

“Great place to buy a watch. Staff is enthusiastic and knowledgeable but no pressure - they enjoy having you see and try out the watches and to talk about their mechanisms. If you buy one, great - if not, no problem. Andrew at Tudor was terrific.”

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Posted 1 month ago

“I love the beautiful pre-owned Rolex that was delivered a few days ago! The watch was just as expected. The sales experience was seemless. Alex handled the transaction perfectly and professionally. He is knowledgeable and enjoyable to discuss this watch, his company and our mutual passion for the industry!”

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Posted 1 month ago

“Grt experience. Beautiful watch. Great communication and smooth process”

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Posted 1 month ago

“I worked with Adrianna Guerra to purchase my JLC Reverso. She was friendly, courteous and professional. I'm sure I'll request Adrianna when I purchase my next watch. Thank you.”

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Posted 1 month ago

“I had a great first experience with The 1916 Co. Purchased a watch from the Rolex CPO program. So glad they allow 2 year old watches in now. Great selection and reasonable prices for the peace of mind you get. Lucas was great! Will be back!”

The 1916 Company 5 star review on 27th March 2026

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Posted 1 month ago

“Mr. Washington was very knowledgeable and pleasant. He completely understood your wishes and delivered in record time. Looking forward to dealing with him on an ongoing basis. Thank you for the experience.”

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Posted 1 month ago

“I had an excellent experience with The 1916 Company when shopping for a watch. Their selection is impressive, featuring high-quality timepieces from some of the most respected brands in the industry. What truly made the difference, though, was the service—especially from Greg. He was extremely knowledgeable about watches, took the time to understand what I was looking for, and guided me without any pressure. His professionalism and attention to detail made the entire process smooth and enjoyable. If you’re looking for a luxury watch and want a trustworthy, high-end experience, I highly recommend The 1916 Company. Be sure to ask for Greg—he really goes above and beyond.”

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Posted 1 month ago

“Great watch. Communication very good and shipping to Canada was very fast.”

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Posted 1 month ago

“From my first email exchange with Ryan to our first very informative phone conversation, to my in-person visit to pick up my watch and recieve instructions and guidance, Ryan made this process clear, straightforward and transparent throughout. I was thoroughly taken care of--as was my beautiful watch! I appreciate both Ryan's knowledge and patience, and the great resources The 1916 Company brings to bear for its customers.”

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Posted 1 month ago

“I've been a fan of 1916 and how they've focused on collectors through social media content and helping them curate their collection. When I wanted to pickup a watch to commemorate a special occasion recently, I went to new Manhattan Beach location where I had the pleasure of being assisted by Garry. He was very professional, courteous and I was able to work with him to get allocated a piece I've been wanting for a long time within a reasonable time frame.”

The 1916 Company 5 star review on 26th March 2026

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Posted 1 month ago

“I was was assisted by Eddie Colon excellent service and high professionalism”

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Posted 1 month ago

“We had another great experience at The 1916 Company. My wife and I first met Hilda several years ago. Our interactions have always been friendly and sincere. She take her time to really talk to us, thus, we never feel hurried or pressured. In addition, we appreciate Hilda's expertise, guidance, and being part of our luxury watch journey.”

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Posted 1 month ago

“I love everything about doing business with the 1915 Company. Amy Bond is very friendly and professional. I look forward to doing budiness here in the future,”

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Posted 1 month ago

“I had a fantastic experience working with the 1916 Company, and I can’t recommend them highly enough. In particular, Rich Taver was an absolute pleasure to work with—knowledgeable, responsive, and genuinely passionate about what he does. He guided me through everything with my Lange 1815 Up/Down and made the entire process seamless and enjoyable, from helping me service the watch to strap purchases. Rich also helped me secure a Submariner, and his professionalism and attention to detail really stood out throughout. It’s rare to find that level of service and enthusiasm, and it made all the difference. I’m looking forward to continuing my relationship with both Rich and the 1916 Company in the future.”

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Posted 1 month ago

“Excellent selection of beautiful watches, most enjoyable, knowledgeable and professional staff.”

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Posted 1 month ago

“Absolutely outstanding experience! From start to finish, everything was handled with professionalism and care. Charles was especially helpful, knowledgeable, and genuinely committed to making sure everything went perfectly. I cannot overstate how happy I am with the service. Highly recommend!”

The 1916 Company 5 star review on 23rd March 2026

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Posted 1 month ago

“I had a great experience buying a couple of watches and some jewelry over the past year, highly recommend for both!”

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Posted 1 month ago

“The 1916 Company is an excellent place to browse and purchase luxury watches. I was looking for my first Rolex watch but wasn't quite sure what I wanted until I saw them in person and tried them on. For reference, I have a 2025 white Omega Speedmaster and 2007 Planet Ocean and but I really wanted a GMT complication for travelling. I had a great conversation with Juan Carlos and he noted my interest in a GMT-II. I knew it would be a long wait but that's what I wanted. A few months later I updated my interest with a Polar Explorer 2 which I had tried on at a different AD while I was on vacation. To my surprise, Juan Carlos called me in a couple days and said it was available. The 1916 Company has great sales associates who are very responsive and definitely know their products. I hope to be doing more business with them in the near future.”

The 1916 Company 5 star review on 22nd March 2026

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Posted 1 month ago

The 1916 Company is rated 5.0 based on 469 reviews