The 1916 Company Reviews

Name: The 1916 Company
Address: 166 East Levering Mill Road, Bala Cynwyd, Pennsylvania
Rating: 4.96

5.0 Rating 354 Reviews

98 %

of reviewers recommend The 1916 Company

5.0

Based on 354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About The 1916 Company:

The 1916 Company is reshaping the world of collectible watches, fine jewelry, and handbags; uniting a global community through trusted expertise, dynamic storytelling, and client-first experiences. Our vision begins and ends with our clients and community.

Formed through the merger of WatchBox, Govberg, Radcliffe, and Hyde Park Jewelers, The 1916 Company bridges the primary and secondary markets as both an authorized dealer and the global leader in collectible pre-owned watches. With over 20 boutiques, showrooms, and Collector’s Lounges in key cities across the US and around the world, we offer a curated selection of new and pre-owned timepieces alongside exceptional fine jewelry from the most respected brands. We also offer authenticated pre-owned luxury handbags from iconic maisons such as CHANEL, Hermès, and others, as well as a refined selection of pre-owned jewelry from renowned houses including Cartier and Van Cleef & Arpels.

The 1916 Company is proud to be an authorized retailer of the world’s most prestigious watch brands, including Rolex, Patek Philippe, Breitling, Bulgari, Cartier, De Bethune, H. Moser & Cie., IWC, Omega, Tudor, and more. Our authorized jewelry selection includes over 50 leading designers, including David Yurman, CHANEL Fine Jewelry, Buccellati, Pomellato, and our exclusive private label diamond and bridal collection, among many others.

Whether collecting, selling, or trading, our clients are supported by dedicated advisors, expert watchmakers, seasoned journalists, and a world-class Client Experience team. Through engaging editorial content, immersive experiences, and personalized service, we empower collectors to explore, learn, grow, and enjoy their collections with confidence.

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Email:

care@the1916company.com

The 1916 Company 5 star review on 1st April 2026

Firas

The 1916 Company 5 star review on 31st March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great experience. Will recommend.”

The 1916 Company 5 star review on 19th February 2026

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Posted 1 month ago

“Melody at the Rolex Fashion Square in Scottsdale was an absolute pleasure to work with!”

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Posted 1 month ago

“Great atmosphere. The salesperson who sold me a Rolex was extremely knowledgeable and made the entire purchasing experience exceptional. It’s very important not just to sell a watch, but to make the buyer feel valued and welcome — and she did exactly that. I truly like the new Rolex design and remodel. I have visited many Bucherer and other Rolex stores around the world, and what you have done with the remodel is of the highest standard. I look forward to making more purchases at your store in the future. Alex K”

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Posted 1 month ago

Hi Alex, Thank you so much for sharing your experience. We’re thrilled to hear the team made you feel valued and welcome, and that you’re enjoying the remodel. We look forward to assisting with many more purchases in the future. Warm regards, The 1916 Company

Posted 1 month ago

“We had a great pleasure of knowing and purchasing an Omega watch from Ryan Huynh, who took the time to show us different watches and shared his immese and intricate knowledge about them.”

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Posted 1 month ago

“Great service from Will. I reached out with a specific piece in mind (Cartier Tank Louis) and he helped me out - even offering to come in on his day off - and I viewed three watches. Superb follow up as well. I'll certainly be using 1916 Company for future purchases.”

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Posted 1 month ago

Hi Alex, Thank you so much for sharing your experience. We’re thrilled Will could assist you and that you found the process and viewing experience valuable. We appreciate your kind words and look forward to helping with future purchases. Warm regards, The 1916 Company

Posted 1 month ago

“Bought a Rolex Datejust 41 from 1916 Ardmore and couldn’t be happier. Connor Fallon was kind, unpretentious, and truly professional. He arranged a thoughtful private delivery, walked us through everything, showed my wife some handbags, and patiently handled multiple bracelet adjustments without ever making us feel rushed. He even followed up to make sure the fit was right. I’ll be a lifetime customer and highly recommend asking for Connor.”

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Posted 1 month ago

“Linda’s customer service and professionalism are unmatched. I love her attention to detail and product knowledge. My wife and I will be lifetime customers - partly because of our love of the incredible merchandise but mostly because of Linda!”

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Posted 1 month ago

Hi Roger, Thank you so much for sharing your kind words. We’re thrilled to hear Linda’s dedication and professionalism made such a lasting impression. We’re lucky to have her on the team, and we’re grateful you and your wife feel valued as customers. We look forward to serving you both for many years to come. Warm regards, The 1916 Company

Posted 1 month ago

“My recent purchase of an Omega Aqua Terra was the 2nd time I bought from 1916. The service was friendly and professional. Shipping was very prompt and the Omega is beautiful. I highly recommend this company for new or used quality watches.”

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Posted 1 month ago

“Ms. Shirley and team are truly amazing! Truly makes every experience feel like I’m a part of the family!”

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Posted 1 month ago

“I had a great experience with 1916 Company. Derek helped me purchase a Yacht-Master Rolex and handled everything with professionalism from start to finish. His communication was clear and consistent, and he was easy to work with the entire time. He did what he said he would do. I would work with Derek and the 1916 Company team again without hesitation.”

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Posted 1 month ago

Hi Anthony, Thank you for sharing your experience. We’re thrilled Derek delivered professional, smooth service from start to finish. We appreciate your trust and would be glad to work with you again. Kind regards, The 1916 Company

Posted 1 month ago

“They had an excellent selection of certified preowned watches from many great manufacturers. They took their time with me and answered all my questions. I checked out 5-6 different watches and went home with the classic Submariner. Great experience overall.”

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Posted 1 month ago

“Loyal, creative and professional.”

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Posted 1 month ago

“The 1916 Compnay was a treat to work with. Everything was exactly as advertised. Alex Lazarus was extremely helpful and knowledgable. I would highly recommend to others.”

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Posted 1 month ago

“Love the Rolex OP and Sinn that I picked up August Benjamin went over and above for me. He picked these watches up in the AM in the downtown Philly store and brought them up to Ardmore for me. Had a great visit with my brother.”

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Posted 1 month ago

“As a collector of fine jewelry, I would highly recommend this company for their exceptional quality and customer service...August was extremely professional and communicative throughout the entire process of my transaction in purchasing a stunning Cartier bracelet and I will be a repeat customer 😀 😊 😎....Angela”

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Posted 1 month ago

“From the moment Alex Lazarus [The 1916 Company] Responded to my initial inquiry, I knew I was dealing with someone special. His professionalism, depth of knowledge, and genuine passion for horology immediately stood out and set the tone for what became one of the most memorable watch-buying experiences I’ve ever had. Early in our conversations, Alex took the time to educate me and even helped me determine that a previous watch I was considering purchasing elsewhere was in fact not authentic. He patiently walked me through the details to look for, made clear comparisons, and ultimately saved me from making a costly mistake. That level of honesty and education is rare..and it immediately built trust. Alex also thoroughly explained the Certified Pre-Owned Rolex process and what it truly means to buy from an authorized and reputable dealer. From our very first conversation, I felt completely safe and confident that he was the right person to guide me in purchasing a discontinued rose gold Sky Dweller. Ref: 326135 The entire process was seamless and exceptionally smooth. Alex had far more information prepared than I ever expected and made everything easy to understand. I ended up trading in a previous watch toward the Sky-Dweller, and he guided me through every step. From certifying my trade-in to the packing and shipping of my new watch. I was kept informed at every single stage, without ever having to ask. More than anything, what truly set this experience apart was how much Alex genuinely cared. This wasn’t just a transaction, it was a white-glove experience from start to finish. I felt valued, respected, and treated like an A-list client throughout the entire journey. Because of this experience, I will be a loyal customer of Alex and the 1916 Company going forward. If you are considering purchasing a pre-owned luxury watch and want absolute peace of mind, professionalism, and unmatched customer service, I recommend going only to the 1916 Company. They set the standard for what this experience should be. I truly felt like I was part of a community from day one, and that feeling is priceless.”

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Posted 1 month ago

“Amazing experience. Had a short amount of time to get what I wanted. 1916 delivered. Got me what I wanted and quickly. Looking forward to more purchases!”

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Posted 2 months ago

“After a little wait for a specific Rolex Datejust configuration, Fernando reached out and made the entire purchase process smooth and memorable. From the initial conversations to the final pickup, the communication was professional, transparent, and welcoming. Fernando took the time to answer questions and made the experience feel special rather than just transactional. You can tell the team here truly values building long-term relationships with their clients. There was a staff team meeting going on as I entered and I was warmly greeted by everyone! The watch is absolutely stunning in person, and I couldn’t be happier with both the timepiece and the level of service I received. I’m grateful for the experience and look forward to working with them again in the future. Highly recommend stopping in if you’re looking for a knowledgeable and customer-focused luxury watch retailer.”

The 1916 Company 5 star review on 1st February 2026

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Posted 2 months ago

“The best very professional ,I purchased a omaga speedmaster for a great price and received the watch on time but I noticed the strap was a little damaged I reached out to them with no questions they sent me a brand new strap this is my 3rd watch from them and it been a pleasure everything is always perfect”

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Posted 2 months ago

“The service we received from Valerie was exceptional. She answered all our questions. The ring is beautiful. The sizing was perfect.”

The 1916 Company 5 star review on 31st January 2026

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Posted 2 months ago

The 1916 Company is rated 5.0 based on 354 reviews