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The Derma Company Reviews

5.0 Rating 2,765 Reviews
99 %
of reviewers recommend The Derma Company
5.0
Based on 2,765 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Derma Company Reviews

About The Derma Company:

The Derma Company offers a carefully curated selection of topical skincare, nutritional supplements & mineral make-up. With over 20 years experience in the industry this family-run business has customer service at it's heart.

You can get in touch for FREE skincare consultations with the expert team to help pick the right regime. No upselling, just genuine, impartial advice.

Most products are kept in stock available for next day delivery, a select few take a little longer to offer the best possible shelf-life. FREE DPD UK mainland shipping on orders over £50.

All products are brand new, genuine & authorised for sale.

Visit Website

Phone:

01582 808829

Email:

shop@thedermacompany.co.uk

I love Environ and I love this company. It is so good to be able to order on the phone and to speak to a very pleasant person. They use DPD who send proper tracking notices.
Helpful Report
Posted 4 months ago
Brilliant service. I actually rang customer service with a query prior to ordering which was resolved instantly and above my expectations. Email comms were appropriate and not overkill, order dispatched almost immediately and delivered next day. 10/10
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Posted 4 months ago
Great products, quick service!
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Posted 4 months ago
Great servie, including phoning me to amend my order to achive great value and some credit!
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Posted 4 months ago
Really pleased with my order & how quickly the product arrived. Coupled with a phone-call further to a short questionaire during my order to ensure I was given the correct level for the best skincare Environ can give. I love this range. I would definitely recommend. Thank you!
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Posted 4 months ago
Great service , great products
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Posted 4 months ago
Excellent price and service.
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Posted 4 months ago
So it was a very easy & smooth process, ordered at 3:10pm arrived literally the next day, my only gripe was that the products from medik8 were not sealed & they usually are, which made me nervous about authenticity
Helpful Report
Posted 4 months ago
Hi Jessica, Thanks for your positive review, we have been an authorised Medik8 stockist for over 15 years. The vast majority of the range does not feature a safety seal, only a small number of products from the range such as the glass bottled serums eg Hydr8 B5, Intelligent Retinol Serums, C-Tetra Serum & the cleanser tubes have a seal over the top of the bottle or cap. Although we agree that a safety seal would be preferred, we don't have control over the manufacture of the range so it's not within our control that this is not in place. I hope this clears up your concerns. Lucy, Customer Care
Posted 4 months ago
I love the products and will definitely be purchasing from you again. Thank you
Helpful Report
Posted 4 months ago
Try to use small independent companies as much as I can, Derma Company has not let me down, such a pleasure to deal with companies that have a real person at the end of a phone, not that I needed to call as everything was delivered on time, packaged well and much cheaper than anywhere else I could find, I have used your company twice now and intend to continue to do so.
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Posted 4 months ago
Great service and lovely products - thank you!
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Posted 4 months ago
Excellent service everytime. Well done. A***
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Posted 4 months ago
Great company, order received really quickly and packed really well. The website is easy to use and their offers are brilliant. I always order when I receive information about offers by email. When there are offers I will always stock up or even order a more expensive item than my usual due to the discount. Great products and service highly recommend Derma Company
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Posted 4 months ago
I cannot praise The Derma Company enough fom whom I purchase Environ products. Their knowledge of these products is excellent and the service fast and reliable. I will never consider using another company.
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Posted 4 months ago
First time I have used this company . Really good prices Quickly dispatched Well packed Thank you
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Posted 4 months ago
Alway very good to deal with!
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Posted 4 months ago
Excellent price, prompt delivery. Will definitely return
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Posted 4 months ago
Hi good service but I was expecting the extra perk / cream as advertised!
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Posted 4 months ago
Hi Alessandra Thanks for your feedback, upon checking your order, this order did not contain the qualifying items required to receive the free gift that was on promotion at the time of ordering. In almost all cases any additional gifts that may be added based on a promotion will show in your basket at the time of ordering. If you cannot see this then you may not have purchased the correct items, quantities, met the spend threshold to qualify or the limited promotion may have sold out. If you have any queries over any future promotions please don't hesitate to get in touch with our customer care team. Lucy, Customer Care
Posted 4 months ago
The Derma Company are an excellent online shop. Customer service and the speed of delivery is exceptional. The range of products they have is first class at reasonable prices. This is my first 'go to' shop. Keep doing what you are doing.
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Posted 5 months ago
Great company, always fast delivery. Lots of offers on the products I love.
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Posted 5 months ago
The Derma Company is rated 5.0 based on 2,765 reviews