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The Dog Line Reviews

4.9 Rating 1,295 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,295 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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Anonymous
Anonymous  // 01/01/2019
Good product and great service
The Dog Line 5 star review on 18th August 2017
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Posted 8 years ago
thanks for the review and sharing the photo of your lovely dog! Keep in touch!
Posted 8 years ago
Thanks to the barking collar purchased we can now cancel the real estate appraisal. (just joking) Happy neighbours, happy us and a happy well behaved dog.
The Dog Line 5 star review on 17th August 2017
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Posted 8 years ago
lovely dog you have Kirsten! thanks for the great review. love to see it! cheers!
Posted 8 years ago
We had tried everything we could think of to stop our nervous rescue dog from barking all the time I was away from him. Treats, training, citronella barking collar (he just barked all the way through it till it was empty) and kept barking! The staff at Dogline were so helpfull and had great advice and spent a lot of time, we went for the vibrating bark collar and it was amazing. In one day he learnt, and now he is wonderful and much less stressed. As are we!
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Posted 8 years ago
The service was great, I fully informed about the progress of my parcel. Really refsreshing service once again! Thanks Alan
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Posted 8 years ago
I am so very happy with the results from the barking collar and also the service I received from the sales lady I emailed before making my decision to purchase the collar. It has worked a treat and reduced the amount of barking to the bare minimum and |I couldn't be happier. thanks lee
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Posted 8 years ago
I am so excited to show with my friends about the success we had in our Dog Fence System. What a relief in getting it. Thanks, The Dog Line! - Nathan
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Posted 8 years ago
I highly recommend this dog fence collar, it is so efficient. Love how long the battery lasts. It is very user friendly and my dog is comfortable wearing it all day long. My dog is safe and knows his limitations now.
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Posted 8 years ago
I went to the Dog Line to ask for help with my female 3 year old pedigree GSD barking excessively. Her barking was made worse by separation anxiety. The team at The Dog Line recommended a Sport dog 10R static collar and we have been using it for three weeks now. The difference is amazing, not only has it reduced the excessive barking but she is much more settled and less anxious. It may sound weird for a collar to reduce anxiety but she is a much improved dog. Thanks for the great advice and service.
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Posted 8 years ago
Brilliant customer service, super easy to talk to and helped us work out what product we needed! Posted that arvo and arrived the next morning! I was at my wits end and they definitely saved me (and our dog!)
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Posted 8 years ago
Really great service. A pleasure to deal with and helped us find a solution straight away.
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Posted 8 years ago
So easy to deal with and have fantastic products
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Posted 8 years ago
Excellent products, great personalised service..
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Posted 8 years ago
Absolutely brilliant result and service. Very fast and helpful and the collar is brilliant wasn't expecting as good a result. thrilled with it.
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Posted 8 years ago
So awesome to read your review! You deserve the service. Keep in touch! Cheers! The Dog Line
Posted 8 years ago
I researched a lot of RTC's and sellers before committing to buying my SportsDog 1825. I wanted range, exceptional control, ease of use and if there were times I needed to deliver an aversive, it could be done without causing any possibility of injury to my dogs. Mr Larry Krohn whom I believe to be one of the premiere RTC trainers in the world says it so eloquently: The RTC (e-collar) is the telephone, the clicker is the invitation and the reward is the party. Call your dog and let him know there's a party going on over here. This collar system is the perfect caller when used as it should. It can be dialled down to such a low stim that all it says to your dog is "Hey, I'm talking to you" and up to 1600mtrs away - WOW what a system. I could not recommend it any higher. Simple to use, simple to do everything you want in the balanced dog training world.
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Posted 8 years ago
The gift basket was well received and contained lots of fun things to explore. Great birthday pressie and timely delivered. Thanks
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Posted 8 years ago
My dog is now more responsive to commands
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Posted 8 years ago
Cannot give this company and the Dog Bark collar supplied enough praise. Anxiety separation barking when I'm not home had reared it ugly head again, and I was stressed to the max. Hesitant to use a bark collar in this instance after medication had failed, I rented one. It has proven to be the answer. No more barking, calmer dog, and peace of mind while I'm at work. Support has been great - they are just a phone call away to answer any questions. Very professional, knowledgeable and understanding. Very happy.
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Posted 8 years ago
I recommend these guys to my family and friends all the time. They saved us from all the worries and stress when our 2 dogs were escaping. The service and products are simply awesome! Thanks again, The Dog Line - Wendy
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Posted 8 years ago
The sportdog shock collar was just what we needed. noisy dog is quiet now
The Dog Line 5 star review on 10th July 2017
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Posted 8 years ago
Excellent communication and service from every staff member we had contact with. We placed an order on line for two containment collars. Although the collars were not in stock and unavailable for immediate delivery thet kept us informed of the progress of our order throughout the process. Would definitely purchase from them again and would recommend them to anybody.
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Posted 8 years ago
The Dog Line is rated 4.9 based on 1,295 reviews