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The Dog Line Reviews

4.9 Rating 1,295 Reviews
98 %
of reviewers recommend The Dog Line
4.9
Based on 1,295 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read The Dog Line Reviews

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Write Your review

Anonymous
Anonymous  // 01/01/2019
They're website was user friendly. The quality of the products in the hamper were very good & the presentation of the hamper was fantastic. Great gift & the recipients' loved it! Fast delivery also considering I live interstate. Will be a returning customer. Thank you for your products & service.
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Posted 8 years ago
Very impressed with the prompt reply to our questions regarding your products and then received our product within 2 days of ordering! Well done guys :)
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Posted 8 years ago
Really gr8 site and good range of products. My dog collar arrived promptly and in good condition. Price range gr8. Will definitely spread the word to mates with dogs. Weĺl do e Dogline!
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Posted 8 years ago
Our dog would bark and howl the whole time we were gone and now it's just down to a whimper with the bark collar but even that seems to be subsiding. He seems to be becoming more relaxed. Also we bought the Foobler toy and even though he doesn't like being on his own we know he is spending a lot of his time playing with that which is taking his mind off us not being there and also wearing him out so he'll go and have a rest. We are really pleased and so are our neighbours!
The Dog Line 5 star review on 30th June 2017
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Posted 8 years ago
Wow. Glad to hear those good words from you, Kerry! Good to know that your dog is doing better now and no more complaints from the neighbours. And thank you for the beautiful picture you included. Keep in touch! Cheers!
Posted 8 years ago
Made an easy purchase online for new batteries and it came all the way up to Kalbarri in good time! Love the dog collar, was the best purchase we have made, has made our lives a lot quieter! We no longer have to stress about the noise our dog is making while we are out or at night when we are home. The dog no longer barks at every little thing that comes near our house, it has been so great :) highly recommended for a peaceful household and a peaceful neighbourhood!
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Posted 8 years ago
That is so awesome to hear that good news from Raelene. We really appreciate that. Keep in touch! The Dog Line Team
Posted 8 years ago
We have been dealing with the dog line for many years now and their service never varies, it is always excellent
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Posted 8 years ago
So glad to hear that Beverly. Keep it in touch! Cheers!
Posted 8 years ago
Before getting the collar, our dog would bark at passers by, the neighbours and shadows. But after wearing the collar and ensuring it's fitted correctly, her barking has significantly reduced. I have used other collars in the past and have found that having to buy batteries often meant they would be flat when I needed them. This new collar is rechargeable meaning it's always good to go. The website was easy to navigate with lots of useful information. Service was great and the collar arrived quickly. Perhaps I should drop some flyers in other mailboxes around me.
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Posted 8 years ago
Love to hear those great reviews you had on our product and services. Cheers!
Posted 8 years ago
Everything is perfect. Thank you, the Dog Line!
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Posted 8 years ago
I will absolutely recommend The Dog Line to my friends because I just love their great service and products. Thanks again!
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Posted 8 years ago
I know it's late but I'd still want to say Thank You to Colin and The Dog Line. I'm fascinated by Colin's dedication, he was happy to see us even on a sunday! We'll never forget your help. Thank you so much Colin!
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Posted 8 years ago
You have no idea how much this Anti Bark collar helped us. I would like to thank Leanne and Colin for recommending this product to me! Cheers!
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Posted 8 years ago
Quick delivery and reasonable prices. Expect more purchases from me in the future! Thanks The Dog Line
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Posted 8 years ago
It stopped our neighbors dogs in the first hour I hung the device along our shared wall. It has literally decreased the annoyance by 90 %
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Posted 8 years ago
I’m very happy with The Dog Line’s support. It’s my first time purchasing a collar so I didn’t know what I was doing. I rang them and they helped me straight away. Very good service!
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Posted 8 years ago
Love the after service that the Dog Line is offering. Fast postage and fast service. Good job, The Dog Line.
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Posted 8 years ago
Fence system has kept our wandering dog contained to our 6 acre property for just under 12 months now without fail. He wont even go within 20m of the perimeter fence without extreme caution. Just bought more wire to section out delicate garden areas and trust absolutely that the system will work. an amazing product and business to deal with. extremely professional and caring. well done
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Posted 8 years ago
Being able to talk to someone about the product who actually spoke clear English! We believe the Bark Collar is working and intend to purchase it after our rental period.
The Dog Line 5 star review on 14th June 2017
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Posted 8 years ago
Thanks for the review, Cathy! Keep in touch! Cheers!
Posted 8 years ago
Well I was a bit worried at first about using the barking dog collar. It seems to have worked a treat and I don't have the same worry about my dog barking when I go off to work. She is still her joyful happy self and this makes me really happy.
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Posted 8 years ago
Great to hear that everything is doing great for your dog and to you as well, Tamara. Keep in touch! Cheers! Colin, The Dog Line Team
Posted 8 years ago
Very satisfied with the service and speed of receiving my items. The website is very user friendly and I got an email back quite quickly when I had questions about my product.
The Dog Line 5 star review on 9th June 2017
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Posted 8 years ago
Wow. Love that photo and love your reviews, Rhiannon. Thanks for that! Cheers!
Posted 8 years ago
Colin was very kind and he came back to make sure everything is up and running. It works brilliantly ever since. After sales service was great too!
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Posted 8 years ago
The Dog Line is rated 4.9 based on 1,295 reviews