The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived very quickly with standard postage & has been very effective with my pup.”

Helpful Report

Posted 8 years ago

That's awesome news! Urgency is important to us, for we understand and know how important your dog to you. Thanks! The Dog Line

Posted 8 years ago

“One of the best products I have ever purchased. My sweet little yapper, no longer yaps. She's only a little girl and I thought her new collar may be too heavy, but she is fine with it. Its such a relief to not have to run out and stop her before the neighbors complain. I wish I had brought this collar a long time ago. Thank you!”

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Posted 8 years ago

“We are fortunate to have found you guys at the dog line. Your advice brought us to the pet barrier and we’ve been nothing but happy with the results.”

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Posted 8 years ago

“I have been very impressed with the quality of service and assistace with training you have provided. Thank you, keep up the good work.”

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Posted 8 years ago

Thanks Stuart, Glad we could help... using the prodcuts in the right way really helps the dog settle in to the new routines.

Posted 8 years ago

“"Thank you so much I appreciate your service and passion toward this product! One of the best customer services I have ever been given over the phone !! Very happy with the way you took the extra time to know my story and plans in life ! Thank you again, keep up the good work"”

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Posted 8 years ago

“Great product with swift delivery. Very happy with my purchase ⭐️⭐️⭐️⭐️⭐️”

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Posted 8 years ago

“I got the Rent A Bark collar for my dog's barking as my neighbour was complaining about it. With the anti barking collar, she only bark twice with each barking episode but I found the barking collar a big big for my Bichon. I exchanged it for the Petsafe Little Dog Deluxe Anti Barking collar. It has the same effect where she only bark a couple of times with the barking episodes and not the usual prolonged loud barking. Both collars worked as it lessens her barking but I went for the smaller one as it is smaller and lighter.”

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Posted 8 years ago

That is awesome news to hear, Joseph. We are glad that it is working well to your bichon. Cheers!

Posted 8 years ago

“Had tried so many barking collar's with limited success. Loved the we could rent and try before we buy. Really happy with the collar its a keeper.”

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Posted 8 years ago

Love to hear that, Tracey. Keep us updated on how it is going with your dog. The Dog Line Team

Posted 8 years ago

“We rented a barking collar and it has worked like a charm. Our dog had just started barking due to his blindness and the collar worked just about immediately. We have now purchased the collar to keep if needed again. Thank you very much to the team at the Dog Line for knowledgable and caring service.”

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Posted 8 years ago

Good to know Natalie that it works well with your dog! We are glad to help you and your buddy. The Dog Line Team

Posted 8 years ago

“Product worked like a treat only have to turn it on for 5mins every now and then and it sorts out our two rat nabagg dogs for the day”

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Posted 8 years ago

“I ordered the PetSafe Elite Little Dog Bark Collar from The Dog Line. I cannot fault their service, everything went very smoothly and they reply to messages really quickly, very happy. I wish I could say the same about the product itself. Unfortunately it didn't change my small dogs barking behaviour as it hardly ever corrects, no matter how we fit it, fitted as advised in the manual, tighter, looser, higher, lower, clipped into his hair etc. I almost got the feeling it only corrected at his very loudest bark which was about 10 times in total in over a month and I knew it was correcting because he'd yelp. Unfortunately we'll have to keep looking at other solutions.”

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Posted 8 years ago

“I am very satisfied with The Dog Line's service. It couldn't have done any better. Thanks guys!”

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Posted 8 years ago

“Colin from The Dog Line was very helpful when first contacted. He spent time to talk through the issues we were experiencing with our dog and recommended the appropriate collar. He was not pushy, just informative. Our dog Ned, a 1 year old kelpie, would not listen and would immediately when let out of his yard, chase the sheep, he is a big strong dog and would just not listen. Soon as we put the collar on, with just two buzzes, Ned now will instantly came when called, he is controllable around the sheep and now trainable. He is now able to be a dog and be part of our family.”

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Posted 8 years ago

“I have purchased 3 items from the Dog Line and on each occasion have received prompt and efficient service.”

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Posted 8 years ago

“The mini fm1200 collar has been working very well for the past 3 years. This investment was definitely worth it and I no longer worry about the dogs escaping. Great stuff! - Ems”

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Posted 8 years ago

“The Dog Line has been nothing but fantastic! I have never experienced any issues regarding the products and services from them. Will definitely recommend them to my friends!”

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Posted 8 years ago

“The Dog Line has been nothing but fantastic! I have never experienced any issues regarding the products and services from them. Will definitely recommend them to my friends!”

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Posted 8 years ago

Great to hear that Ross.. Keep in touch if you need any help! Cheers! The Dog Line

Posted 8 years ago

“Great purchase options with the rent try buy procedure.. Human customer service which is appreciated with complex matters like dog training. Highly recommended , will use services again.”

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Posted 8 years ago

“I love that The Dog Line installed the dog fence right away even in a short time's notice and I almost automatically got results. I can't believe my eyes, really!”

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Posted 8 years ago

“Great service and great products! I bought a dog fence which worked brilliantly! Colin might have already saved my dogs. Thank you, guys!”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,295 reviews