The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,295 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm really satisfied with The Dog Line's service. Their products are efficient and solved my dog-problems. Will certainly make a purchase again.”

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Posted 6 years ago

“I highly recommend The Dog Line. Colin explained the item's features to me and it's outstanding. Thanks!”

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Posted 6 years ago

“The Dog Line has such an easy process. I'm also happy that my package arrived on time.”

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Posted 6 years ago

“I'm glad I purchased my item from The Dog Line. Their service is terrific. Cheers!”

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Posted 6 years ago

“The Dog Line is the bomb! Customer service is great and the postage was really quick. Thanks!”

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Posted 6 years ago

“I ordered my item online and it was easy and simple to put through. The same day postage meant my package came in right on time. Thanks, The Dog Line!”

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Posted 6 years ago

“Only had the product for a week but it does seem to be working. I hope it stays that way as the constant barking of 2 dogs was very annoying. Cheers vicki.”

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Posted 6 years ago

“I have been using Dog Line ( Colin ) for years, most likely about 14 years now, and his products are perfect and long lasting, Colin is always very pleasant to deal with and he knows his stuff. I would always use Colin without a doubt, you get a easy to use system that works and lasts a lifetime. Colin is always available if you need any support, help or guidance. Thanks Colin”

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Posted 6 years ago

“Easy to shop with and quick delivery”

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Posted 6 years ago

“Really happy with the product! Even happier with the customer service one of my collars was misplaced and it was sorted out and shipped out the next day. They have me advice on how to train my dogs with the boundary system. Will recommend to everyone I can. Excellent service!!!!”

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Posted 6 years ago

“The product was the solution to my problem and I am quite satisfied with the outcome.”

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Posted 6 years ago

“Ordering the product was easy - no fuss - value for money and arrived as indicated. Couldn't fault the service or product. A big thumbs up.”

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Posted 6 years ago

“I got the help that I really needed when I rang The Dog Line their service is great. Thank you so much, The Dog Line.”

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Posted 6 years ago

“The Dog Line has a very welcoming and considerate team. Got my order swiftly without any problems. Great job, folks!”

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Posted 6 years ago

“I love how competent their products are and how fast their postage is. Thanks, The Dog Line!”

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Posted 6 years ago

“The Dog Line solved my problem ! No more chickens injured and my dog know where he can go all the time. Thanks heaps!”

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Posted 6 years ago

“Very happy with products and service.”

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Posted 6 years ago

“Amazing how effective 'Little Dog Deluxe Anti-Bark Collar' is!! It worked on the 1st day and now after only 1 week, Misha (Mini Schnauzer) is a same happy 3 years old dog without barking and aggressive behavier towards to other dogs. I'm so happy with results so far :)”

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Posted 6 years ago

“I always wonder when I am reading reviews before making a purchase if they are the real deal. In this case they are. Colin goes out of his way to help make sure you are happy and get what you need, even to the point of helping me purchase my last items when WA was having a public holiday. I recommend him to my friends as I do you.”

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Posted 6 years ago

“The product works as it is meant to. Truly exceptional was the service and I believe I have its full measure. It was my frank stupidity the exposed Colin's patience, respect and steadfast intent to courteously assist me to secure a good outcome. I was embarrassed by my cluelessness and was so appreciative that Colin was not phased, irritated nor patronising. I think the product is very good but the man himself is exceptional and so is his supportive team. Top marks indeed”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,295 reviews