The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,303 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

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The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was blown away by the service we got from The Dog Line. When I was unsure about a product I had purchased, I was able to speak to the people at The Dog Line and they did everything they could do to make me happy with the product I purchased including follow up phone calls to see the progress.”

The Dog Line 5 star review on 29th October 2018

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Posted 7 years ago

“Excellent products THEY WORK.Great service from the team,prompt replies to queries . I highly recommend these products and the Dog line.”

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Posted 7 years ago

“Good range - good service”

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Posted 7 years ago

“I admire their quick replies and advices on my dog problems. Much appreciated. Thanks, The Dog Line!”

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Posted 7 years ago

“Very helpful. I asked questions about the best thing to stop dogs barking and got responses straight away. Purchased 2 collars and i am am looking at getting a third. Very happy.”

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Posted 7 years ago

“Hello, Thankyou to Colin, who called me after I put my order in to have a chat and give me advice on the best type of collars for my blue heelers. The collars arrived within a couple of days and have been a great success. Great to know The Dog Line is in Australia and available for any future advice I might need. Thanks Colin, and I will be happy to recommend The Dog Line to all my friends. Cheers, Sue Wrigley, Brisbane”

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Posted 7 years ago

“Very happy with the fence wire I bought for an existing fence system (different brand). I got sick of repairing breaks in the flimsy thin wire that it came with. I will be upgrading the rest of the system very soon. Cannot speak highly enough of the customer service, even got a phone call after I placed my order to make sure I had ordered the right quantity - just as well because I had mucked it up! Not sure Cooper is as happy as me, he used to like 'helping' in the garden bed!!”

The Dog Line 5 star review on 17th October 2018

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Posted 7 years ago

“Extremely thorough and very professional with a level of selection support and back up service second to none. I am really blown away by the products, people and unmatched support they give at The Dog Line. Can highly recommend this business.”

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Posted 7 years ago

“I'm really satisfied with The Dog Line's service. Their products are efficient and solved my dog-problems. Will certainly make a purchase again.”

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Posted 7 years ago

“I highly recommend The Dog Line. Colin explained the item's features to me and it's outstanding. Thanks!”

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Posted 7 years ago

“The Dog Line has such an easy process. I'm also happy that my package arrived on time.”

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Posted 7 years ago

“I'm glad I purchased my item from The Dog Line. Their service is terrific. Cheers!”

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Posted 7 years ago

“The Dog Line is the bomb! Customer service is great and the postage was really quick. Thanks!”

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Posted 7 years ago

“I ordered my item online and it was easy and simple to put through. The same day postage meant my package came in right on time. Thanks, The Dog Line!”

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Posted 7 years ago

“Only had the product for a week but it does seem to be working. I hope it stays that way as the constant barking of 2 dogs was very annoying. Cheers vicki.”

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Posted 7 years ago

“I have been using Dog Line ( Colin ) for years, most likely about 14 years now, and his products are perfect and long lasting, Colin is always very pleasant to deal with and he knows his stuff. I would always use Colin without a doubt, you get a easy to use system that works and lasts a lifetime. Colin is always available if you need any support, help or guidance. Thanks Colin”

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Posted 7 years ago

“Easy to shop with and quick delivery”

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Posted 7 years ago

“Really happy with the product! Even happier with the customer service one of my collars was misplaced and it was sorted out and shipped out the next day. They have me advice on how to train my dogs with the boundary system. Will recommend to everyone I can. Excellent service!!!!”

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Posted 7 years ago

“The product was the solution to my problem and I am quite satisfied with the outcome.”

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Posted 7 years ago

“Ordering the product was easy - no fuss - value for money and arrived as indicated. Couldn't fault the service or product. A big thumbs up.”

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Posted 7 years ago

The Dog Line is rated 4.9 based on 1,303 reviews