The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product, good delivery”

Helpful Report

Posted 5 years ago

“A lovely selection in the catalogue but more men's grooming items would be even better”

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Posted 5 years ago

“I love the jelly sweets in the bottle I also like your chocolate honeycomb so I shall be ordering more later and give some as xmas presents I also love your perfumes......”

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Posted 5 years ago

“Order was dealt with promptly and delivered within couple of days,,great service”

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Posted 5 years ago

“Very pleased to have found you. We were looking for a gift and found a good range of suitable products. We will use you again. Thanks”

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Posted 5 years ago

“Extensive selection, good service, quick delivery. I buy this particular product (Lavender talc) because it fits in my washbag on my travels; would it be possible to supply other scents e.g.Lily of the Valley in the same style of container? Thank you for your attention.”

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Posted 5 years ago

“It my first time shopping on line with the garden fragrance company as I was looking for something particular which I can’t find in my local shops including John Lewis. Good website. Easy to order and delivery postage not too expensive although I am not sure whether the postage is standard or variable depending on orders.? Delivered within a few days. Pleased with the service and will definitely shop again with this company.”

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Posted 5 years ago

“Decertify thing was lovely very happy customer”

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Posted 5 years ago

“Really good service. Fragrance is really good have it in my hall so every time you come in you can smell the honeysuckle. Will definitely buy again.”

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Posted 5 years ago

“I needed to wait until using the product before writing a review. I found the ladies handkerchiefs acceptable to me personally but would have preferred something better to give for a gift. No problem with the the Company, very good on delivery.”

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Posted 5 years ago

“By selling a nice range of jigsaw puzzles, on various themes and brand names.”

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Posted 5 years ago

“Nice products ,good value, will be buying again”

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Posted 6 years ago

“There is a wide range of goods on offer. The order system is easy, and delivery was made to time. I couldn't ask for more, and will use again.”

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Posted 6 years ago

“It's a present for an elderly friend so as yet, unopened”

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Posted 6 years ago

“Lovely products. Good range. Fair price. Just the right amount of contact too, enough to keep you interested but not so many catalogues that you just bin/delete them. I was disappointed though that one of my products had a a smashed lid when it arrived so had leaked. Another product wasn’t there but the company had refunded this though not emailed me to let me know.”

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Posted 6 years ago

“Goods looked and felt special”

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Posted 6 years ago

Thanks for the positive review. Glad to hear that you was happy with your goods. We add new products to our website every 6-8 weeks so we hope that you will come back and shop with us again soon! Thanks Lisa x

Posted 6 years ago

“It was a gift, and my sister seems pleased with it.”

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Posted 6 years ago

Thanks for the review. Glad that you was happy with your order and that your sister was happy with her gift. Hope that you will order from us again in the near future. Thanks Lisa x

Posted 6 years ago

“the price of the fragrance I purchased was very good. Delivery was speedy. however when i opened the packaging the perfume bottle had leaked very slightly.”

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Posted 6 years ago

Thanks for leaving us a review. Glad that you was happy with your fragrance but sorry to hear a little has leaked out. This isn't something that we normally hear of happening. Feel free to contact us regarding this on our customer services line 0843 289 9534 if you need to. Thanks Lisa x

Posted 6 years ago

“Ordered some Mr Jones the Bones bath salts, having been given some for Xmas. I think they really help all the aches and pains and smell great, Thanks to your company for quick delivery etc”

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Posted 6 years ago

Thanks for the review. The Jones the Bones range is very popular, the muscle and joint oil is a particularly good seller for us. Glad the bath salts are helping with your aches and pains. Hope you will shop with us again soon. Lisa x

Posted 6 years ago

“Good range of products and very prompt delivery. A great shame there is no gift wrapping service since many of the items would make great treats for people in hospital when you don't want the extra time involved in 2 deliveries.”

Helpful Report

Posted 6 years ago

Thanks for taking time to leave a lovely review. Glad you found shopping with us efficient and was impressed with our fast delivery. We update our product ranges every 6-8 weeks so hope to see you shopping with us again soon. I will be sure to pass on your comments regarding a gift wrapping service. Thanks Lisa x

Posted 6 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews