Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,569 Reviews

98 %

of reviewers recommend Global Work & Travel

About Global Work & Travel:

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

olivia@globalworkandtravel.com.au

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Were very patient, very friendly and answered all of my questions. Andy and Dylan are awesome!”

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Posted 9 years ago

Hi Jess, Thank you so much for taking the time to share your experience with us and write up such a lovely review! We're thrilled to hear your feedback and that you had such a positive experience with Andy & Dylan and that they were super helpful throughout the entire process. Thanks again from The Global Work & Travel Co.

Posted 8 years ago

“jack is fab”

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Posted 9 years ago

Hi Julie, Thank you for choosing The Global Work & Travel Co. for your trip! We are so glad your Work & Travel Expert Jack was super helpful and answered all your questions for you. We're over the moon that you had a great experience with us and thanks for taking the time to write us a positive review!

Posted 8 years ago

“Told me everything I needed to know”

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Posted 9 years ago

Thanks for the positive review, Rory! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience and you were filled in on everything you needed to know. We are so pleased that you are enjoying your trip with The Global Work & Travel Co.

Posted 8 years ago

“Perfect, so friendly- Laila”

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Posted 9 years ago

Hi Laila, Thank you so much for taking the time to write a review! We're thrilled to hear your feedback and that you had such a positive, friendly experience throughout the entire process. Thanks from The Global Work & Travel Co.

Posted 8 years ago

“provided a lot of useful information, gave me comfort knowing I would have work arranged when I arrive.”

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Posted 9 years ago

Hi Ben, We pride ourselves on providing a premium service to all of our customers, so we're so thrilled you had a 5-star experience and that you were filled in on everything with comfort and ease. Thanks for taking the time to write us a positive review! Best wishes from The Global Work & Travel Co.

Posted 8 years ago

“Extremely happy! Cannot wait to just get over there now!”

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Posted 9 years ago

Hi Dominic, Thanks for taking the time to write a such a positive review, We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. We can't wait to see your adventure! Best wishes from The Global Work & Travel Co.

Posted 8 years ago

“How quick things are done and easy it is”

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Posted 9 years ago

Hi Mohammed, Thank you for choosing The Global Work & Travel Co. for your volunteer trip! We're so thrilled you had a 5-star experience and that it was a quick and easy process to get you off on the adventure of a lifetime, Thanks for travelling with The Global Work & Travel Co.

Posted 8 years ago

“Help me start planning my dream trip”

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Posted 9 years ago

“got me started on a dream trip”

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Posted 9 years ago

Thanks for the positive review, Harry! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 8 years ago

“friendly helpful service”

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Posted 9 years ago

Hi Monty, Thank you for choosing The Global Work & Travel Co. for your trip and for writing us such a postive review! We're over the moon that you had a great experience with us!

Posted 8 years ago

“Gave me sone great infomation that really helped with the trip over to austriala”

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Posted 9 years ago

Thank you for choosing The Global Work & Travel Co. for your Working Holiday trip! We're so thrilled you had a 5-star experience and that you were given all the information you needed along the way. We're over the moon that you had a great experience with us and thank you for taking the time to write us a review!

Posted 8 years ago

“Provide great friendly helpful service”

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Posted 9 years ago

Hi Monty, Thanks for taking the time to write a review! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Thanks for travelling with The Global Work & Travel Co.

Posted 8 years ago

“Explained to me everything that i needed to know and was very helpful.”

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Posted 9 years ago

Hi Alex, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience so far, Thanks again for the review from The Global Work & Travel Co.

Posted 8 years ago

“Helping me with my first overseas trip”

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Posted 9 years ago

Thanks for the positive review, Brad! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Thank you for choosing The Global Work & Travel Co. for your first overseas trip!

Posted 8 years ago

“Extremely helpful, answered all questions very clearly”

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Posted 9 years ago

Hi Marcus! Thanks for taking the time to write a positive review, We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 8 years ago

“Was scammed £700, I'm just glad I cancled when I did or it could have been worse”

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Posted 9 years ago

Hi Carmen, We're sorry to hear you feel this way. We have however looked into your feedback & history, and can advise that in our system it shows that you were fully refunded because you were offered a job which was better suited for you in another country. We pride ourselves on providing a premium service to all of our customers and we would like to hear more about your experience with us so we can make improvements where necessary. If you could please get in touch via feedback@globalworkandtravel.com we’d love to try and address your concerns. Thank you.

Posted 9 years ago

“We chose this company because they promised to give us 24 hour support, should an emergency arise. They also promised us a job. While we did have a job upon landing, the gig was not at all what had been advertised to us, the pay was severely under the Australia minimum wage, and when our “trial period” was up, we called the company to ask for a relocation and not only did the emergency hotline not work, but their response was an automated email that listed four websites that amounted to the Australian version of Craigslist. All of this went down within one month of our trip and from that point on we knew we were on our own in this game. We also felt like there was a lot of illegal activity going on at the place where we worked. Later in the trip I heard that the company was giving away “travel vouchers” in exchange for essays and photos of our trip. Being a blogger, I immediately applied to several of these contests, in hopes of making back some of the huge chunk of dough I had already wasted with this company. Fortunately, I won about five of these contests and earned over $900 in travel vouchers. I was ecstatic! How nice it would be to fly home on these vouchers once my trip was finished. I was relieved to know I had one less thing to worry about. Unfortunately, when it came time to book my flight home, the company said the travel vouchers were only good for other trips abroad through this company. This was after I sent them an email which quoted my personal representative of the company. She had clearly explained that the vouchers were good for any trip or activity booked through the company. There was no mention about it having to be an overseas work and travel trip. While I did my best to argue, they simply didn't budge and not only did I have to scramble to find money for a flight home, but I also lost over $900 worth of earnings for my personal essays and photos that were now public property of this dreadful company I wanted no part of.”

Helpful Report

Posted 9 years ago

Hi Haley, We're sorry to hear you feel this way about your experience with us back in 2016. We truly get upset when we hear feedback like this, as it goes against our organisation’s vision and purpose. We have however looked into your feedback & travel history, and can advise that our system shows that you were offered two opportunities when you first arrived & within your initial accommodation, as our service promises to do. The first being in Sydney which you declined, and the second you accepted at a resort in South Australia which included all accommodation & meals, and was not below minimum wage once off-set. All of our Working Holiday trips require a 4-month commitment to your Host Organisation which is made clear by us throughout the entire trip-planning process, and your Trip Coordinator advised if you were to abandon your host without proper notice, we would be unable to provide further opportunities without first looking after our other travellers who are yet to arrive, largely out of fairness. This is why some local sites were provided as advice if you wished to find something sooner than we would. In our system, you received 1 x Travel Voucher from our ‘Global Gap Year Survey’ (valued at $200 AUD), which you were informed ‘could’ be credited towards flights or insurance. You then entered our ‘Share The Fun’ competition, where you scored a GoPro and a $500 Global Voucher. You were informed that you could not use this $500 voucher towards flights, only towards future Global Trips - this was also clearly stated on the entry form. We have never run any ‘essay competitions’ and we really encourage you to email us about this, as we fear you may be confusing us with another travel company. We would like to investigate all aspects of your complaint, as we thrive on feedback to make our trip experiences the best possible, and much better than our competition. Please feel free to contact us on feedback@globalworkandtravel.com so we can try rectify what you felt went wrong. Thank you.

Posted 9 years ago

“Quick follow up was awesome but didn't hear again after I had put my deposit down. I was told that I would be contacted the following day if I had any questions about this next step after my deposit and still haven't heard anything as I had a question.”

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Posted 9 years ago

Hi Iloa, Thanks for taking the time to write a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback. As we pride ourselves on providing a world-leading service, I have followed up with our Coordination team to ensure they had followed up and answered any questions you still had. I was assured they had been in contact, however if you require any further assistance feel free to get in touch via feedback@globalworkandtravel.com. Thanks!

Posted 9 years ago

“I liked the fact that we were talking to someone who has been through what we are doing”

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Posted 9 years ago

Thanks for the positive feedback, Adam! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 9 years ago

“They were very genuine and gave me loads of information and details which helped”

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Posted 9 years ago

Hi Deane, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience and that you were filled in on everything and all your questions were answered along the way. We're over the moon that you had a great experience with us!

Posted 9 years ago

Global Work & Travel is rated 4.8 based on 7,569 reviews