Global Work & Travel Reviews - Read 6,125 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.69 out of 5

About Global Work & Travel:

Global Work & Travel is one of the world's leading youth travel brands, specialising in working holidays, volunteer trips, teaching excursions, au pair exchanges and student internships.

With offices located in Australia, Canada and the UK, Global Work & Travel offers the one-stop-shop for all your meaningful travel experiences.

Visit our website to find out more!

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

HQ: Level 16, 50 Cavill Avenue, Surfers Paradise

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Global Work & Travel 5 star review on 24th November 2020

Lorna

Global Work & Travel 5 star review on 18th October 2016

Darcy Pietersma

Global Work & Travel 5 star review on 17th October 2016

Gem

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, helpful and reassuring”

Posted 2 days ago

“Amazing! Brock was fantastic, he answered all my questions and made sure I knew I have heaps of support behind me!”

Posted 3 days ago

Thanks for the 5 star review Jenna!

We are so happy that Brock was able to answer all of your questions! We are here to support you for your whole trip!

Thanks for choosing Global Work & Travel!!

Posted 2 days ago

“Absolutely amazing”

Posted 3 days ago

Hi Yasmin,

Thanks for taking the time to leave a 5 star review!

Posted 2 days ago

“Very helpful and understanding. Very polite staff.”

Global Work & Travel 4 star review on 20th January 2021

Posted 3 days ago

Thank you for your 5 star review Steven!

Posted 2 days ago

“Very good!”

Posted 6 days ago

“The service I received was very good and covered all my questions”

Posted 1 week ago

“They offer a lot and it sounds great but when I spoke to them on the phone they were very pushy in having me pay the deposit that day, inappropriate in asking me specifically how much money I had in savings, and spoke to me very condescendingly about my savings and the need to pay the deposit that day.”

Posted 1 week ago

Hello,

Thank you for taking the time to leave us a review. Feedback like this helps us grow and develop as a company.

We're sorry if you feel that our Work & Travel Experts may have crossed a line during your conversation. However, from what we've gathered from your review, we think we can explain why.

As uncomfortable as it may be, we need to discover where our travellers are sitting financially. It would be irresponsible of us and a breach of our duty of care to book people on trips who can't afford it. This is why our Work & Travel Experts have to discover this information. It is part of the qualification process.

As far as the deposit goes, all of our trips have very strict availability. Quite often we do have travellers miss out on going when they want to go, or even at all, simply because they didn't act fast enough.

On a more personal level, we see travellers time and time again miss out on going on their dream trips because they don't take the first step. This isn't just our travellers, but also our friends, family members and even ourselves. If you keep putting off a trip, it has a tendency to stay put off. We know this, and this is why we're enthusiastic about getting people started straight away. Because then it makes it real.

Even still, if you're able to send through some details about yourself to feedback@globalworkandtravel.com we will be able to pass the feedback through to the Work & Travel Expert that you spoke to, to ensure it doesn't happen again.

We hope that your experience with us, in this case, has not soured your opinion of us as a company. As we would love to help put together your dream trip!

However, if it has, we will you all the luck in the world with your travel aspirations in the future.

Posted 1 week ago

“Great! Very kind and helpful service.”

Posted 1 week ago

Thank you for the 5 star review Sarah!

Posted 1 week ago

“Amazing!! Goes above and beyond! Thanks Lachlan”

Posted 1 week ago

“Loved the service from Kirra she should get a pay increase but yes the service was amazing nothing but the best worker you have there”

Posted 1 week ago

Hi Alisi,

We are thrilled to receive this review! We think Kirra is fantastic also - we will pass this feedback on to her!

Thanks for choosing Global Work & Travel! We can't wait to be there every step of the way for you!

Posted 1 week ago

“Generally quite good. My coordinator is very informative and follows through with what he says he will do.”

Posted 2 weeks ago

Hi Penny!

Thank you for taking the time to leave us a review! We are glad that your Trip Coordinator has been there to assist you along the way!

Thanks from Global Work & Travel!

Posted 1 week ago

“Absolutely fantastic, great lads”

Posted 2 weeks ago

“Thorough and friendly.”

Posted 2 weeks ago

“Absolutely amazing! Kirra went above and beyond. She helped me overcome any queries or fears that I had. She also allowed me to feel so excited about this great opportunity with all the potential for travel and the spectacular experiences I am going to obtain.”

Posted 2 weeks ago

Thanks for leaving such a positive review Samantha!

We pride ourselves on providing a premium service so it makes us very happy to hear that Kirra went above and beyond for you! We will definitely share this feedback with her!

You will have such an incredible time - we can't wait to hear all about your trip and how amazing it is!

Thanks from the team at Global Work & Travel!

Posted 2 weeks ago

“Incredible! Tim did an excellent job of including all of important information regarding the work holiday process but also included personal experiences and made the entire process exciting!”

Posted 2 weeks ago

Hi Bethany!

We are so delighted to hear how amazing Tim was and that he was able to give you all the information you needed! It is such an exciting time and we are going to be here every step of the way to plan your trip!

Thanks for choosing Global Work & Travel!

Posted 2 weeks ago

“It was awesome, he answered any questions that I had, was really detailed and now I feel like I’m set”

Posted 2 weeks ago

“Excellent. The two advisers I dealt with were very helpful.”

Posted 2 weeks ago

Thanks for your 5 star review Indianna!

We are delighted the team were able to help you out with your trip! We will be here every step of the way for you!!

Posted 2 weeks ago

“Very good”

Posted 2 weeks ago

“Amazing! The whole time I felt so excited learning about the experience and what’s going to come from it! Ellen was amazing and the service was so fast!”

Posted 2 weeks ago

HI Jaida!

Thank you for taking the time to leave such a positive review! We are just as excited as you are - we think Ellen is amazing as well & will be sure to pass the feedback on.

Thanks from the team at Global Work & Travel

Posted 2 weeks ago

“Absolutely incredible”

Posted 2 weeks ago

Global Work & Travel is rated 4.84 based on 6,125 reviews