Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,294 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would rate this company a zero if I could due to the fact that the service is misleading and extremely over priced!!! The team come across extremely friendly which of course they would when you are paying over £900 for a few Skype chats where they give you websites to actually do everything yourself. The Global team make out that they will find you work within their ‘partner organisations’ which is basically a list of possible place they set up an interview something you can do yourself on the site Aus jobs for a fraction of the price. They tell you they will help with filling out your visa they do not !! You will just be sent a website. They tell you you’ll be set up in a nice hostel for a few night where you can have same sex rooms, that’s a lie our hostel was awful and we were all split up in mixed sex rooms!! I was set up an interview for a door to door sales job where I was to sell electric on my own for 6 hours. I didn’t feel comfortable going into people house alone and saw this unsafe, Global refused to set me up another interview and told me to hand out my own CV!!! I have never complained in my life, I work in a customer service industry but this is robbery and mostly from young people. I would never recommend this company!!!! My experience of them was awful as soon as I landed in Australia. I ran out of money because they couldn’t sort me work as they’d said (I’m a qualified hairdresser) . I spent 3 weeks stuck in a hostel which in the end had to find myself as the one they had sorted was horrible!! Please if your considering using this company do not fall for their great sales pitches it’s all misleading !!! Everything they offer can be done easily on your own. Global gave me a small pathetic refund but this did not come easily and caused me a lot of stress a ruined what was meant to be a trip of a lifetime. Please do not make the same mistake !!!”

Helpful Report

Posted 7 years ago

Hi Selina, We're sorry to hear you feel this way about your experience with us. We truly get upset when we hear feedback like this, as it goes against our organisation’s vision and purpose. We have however looked into your feedback & travel history, and can advise that our system shows that you were not only offered your first job opportunity within your initial accommodation, which our service promises to do - but because there was an issue with your initial accommodation, even though it was completely out of our control being an internal booking error with the hostel themselves, you received a total of 7 nights from us as a gesture of goodwill. In regards to your job opportunities, the first unfortunately you were not successful for, and the second you accepted and left within days. All of our Working Holiday trips require a 4-month commitment which is made clear by us throughout the entire trip-planning process, and your Trip Coordinator advised if you were to abandon your opportunity without proper notice, we would be unable to provide further opportunities without first looking after our other travellers who are yet to arrive, largely out of fairness. You were advised that if you were in an urgent need of starting work, you could hand out your resume to speed up the search. We provide everyone with the same service and same inclusions as our website and reps advise from day 1. Sometimes a mistake can be made, we are after all a company run by humans, and human errors can never be avoided all the time, so we would like to investigate all aspects of your complaint, as we thrive on feedback to make our trip experiences the best possible, and much better than our competition. Please feel free to contact us on feedback@globalworkandtravel.com so we can try rectify what you felt went wrong. Thank you.

Posted 7 years ago

“Kirri really friendly and prompt with phone call; gave me lots of information and she answered all my questions and offered discounts.”

Helpful Report

Posted 7 years ago

Hi Isabel, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience with Kirri who was really friendly, prompt with giving you the best information and answering all your questions along the way. Thanks from The Global Work & Travel Co.

Posted 7 years ago

“Happy enthusiast staff and well informed on all programmes. Helped me figure out financial side of things from the get go.”

Helpful Report

Posted 7 years ago

Hi Elizabeth, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so helpful and helped you figure out the financials from the get go. Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Kailah was very bubbly and positive to to speak to. Very professional and warm. Made the beginning of this adventure a very exciting start.”

Helpful Report

Posted 7 years ago

Hi Vanessa, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience with Kailah who was very bubbly, warm and made the beginning of your adventure very exciting. We’re honestly thrilled to hear your feedback, as we pride ourselves on providing a world-leading service! Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Hannah and Ally have been amazing help I’ve felt supported and inspired the whole process!”

Helpful Report

Posted 7 years ago

Hi Elyssa, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience with Hannah and Ally who were extremely supportive and inspired you throughout the entire process. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Making me feel excited and not nervous about my trip”

Helpful Report

Posted 7 years ago

Hi Ruby, Thanks so much for taking the time to write such lovely feedback! We are so glad your Work & Travel Expert was so helpful and answered all your questions for you. We also love hearing that they were able to calm your nerves and get you excited for your trip! Thanks for travelling with The Global Work & Travel Co.

Posted 7 years ago

“Explained the trip and great detail and made my dream possible.”

Helpful Report

Posted 7 years ago

Thanks for the positive feedback! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Well I'm waiting to completely book my trip before declaring I'm happy yet. I guess we'll see.”

Helpful Report

Posted 7 years ago

Hi Naomi, The Global Work & Travel Co. prides itself on providing a premium service to all of our customers, so while you're in the process of planning your trip, let us know if there is anything we can do to help make this a 5-star experience for you? Please get in touch via feedback@globalworkandtravel.com :) Thanks!

Posted 7 years ago

“Very helpful and informative”

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Posted 7 years ago

“Confirming that I would be able to attend the trip and that on the weekends the volunteers are able to see other places.”

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Posted 7 years ago

“They were prompt and happy to answer any questions. All confirmed that the volunteers are able to do activities on the weekends.”

Helpful Report

Posted 7 years ago

Hi Genna, Thanks for taking the time to write a such a positive review! We're thrilled you had a great experience with our team who were prompt and happy to answer your questions. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Sorting my trip out easily!”

Helpful Report

Posted 7 years ago

Hi there, Thank you so much for taking the time to share your experience with us! We're thrilled to hear your feedback and that you had such a positive experience sorting your trip out easily! Thanks from The Global Work & Travel Co.

Posted 7 years ago

“just absolutely amazing and so bubbly they make me feel really relaxed.”

Helpful Report

Posted 7 years ago

Hi Courtney, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“They really put me at ease over the whole trip and general idea.”

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Posted 7 years ago

Thanks for the positive feedback, Jake! We pride ourselves on providing a premium service to all of our customers, so we're over the moon to hear that you had a great experience with our team. We are so pleased that you are enjoying your experience with The Global Work & Travel Co.

Posted 7 years ago

“Competent and helpful”

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Posted 7 years ago

“Riley. K, my travel consultant was very informative, friendly and helpful. He followed up with me on several occasions and gave me all the information I asked for.”

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Posted 7 years ago

Hi Stuart, Thank you for choosing The Global Work & Travel Co. for your trip! We're so thrilled you had a 5-star experience with Riley and that he was very informative, friendly and filled you in on everything and answered all your questions along the way. We're over the moon that you had a great experience with us!

Posted 7 years ago

“Kerrie was very helpful and friendly gave me plenty off information and support”

Helpful Report

Posted 7 years ago

Hi Abigail, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience with Kerrie who was very helpful, friendly and supportive. We’re honestly thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“Recommended. Some frustration occasionally but this was mainly down to us not asking enough questions. Be nice if job opps were broader but can’t complain really.”

Helpful Report

Posted 7 years ago

Hi there, Thank you so much for taking the time to share your experience with us! We're so happy to hear that you'd recommend us around. We are unable to guarantee job opportunities just in case they aren't available when you plan to arrive in the inital stages, however please feel free to get in touch with your Work & Travel Expert should you have any further questions, they are always able to go into more depth should you not completely understand the process. Best wishes The Global Work & Travel Co.

Posted 7 years ago

“The Global Work & Travel Co. have been so hepeful so far, been very informative! Excited to start my adventures with them.”

Helpful Report

Posted 7 years ago

Hi Millie, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience with our team who have been super helpful so far and very informative. We're exciting for you to start your adventure too. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

“liked being able to ask any questions and getting quick response”

Helpful Report

Posted 7 years ago

Hi Christopher, Thanks for taking the time to write a such a positive review! We're super happy you had a great experience and we’re thrilled to hear your feedback, as we pride ourselves on providing a world-leading service. Best wishes from The Global Work & Travel Co.

Posted 7 years ago

Global Work & Travel is rated 4.8 based on 7,294 reviews