Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,152 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 7,152 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!”

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Posted 4 years ago

“Excellent! Very helpful and friendly!”

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Posted 4 years ago

“Beyond Awesome! Everything we need to know was well explained! Thanks to Shaun/Sean and Brock! Absolute legends!”

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Posted 4 years ago

Hi Zachary, Thanks for taking the time to leave such lovely feedback! We will pass your thanks over to Sean & Brock - great to hear they were able to help you out & explain everything to you! Thanks for choosing Global Work & Travel!

Posted 4 years ago

“Excellent communication!, excellent customer service!”

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Posted 4 years ago

“Amazing service!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Amazing. Such friendly staff”

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Posted 4 years ago

Thanks for the 5 star review Georgie :)

Posted 4 years ago

“Excellent , working holiday just what I need”

Global Work & Travel 5 star review on 24th November 2020

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Posted 4 years ago

“Very good. Professional yet friendly”

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Posted 4 years ago

Hi Mason! We are glad you had a 5 star experience with the Global Team! Best wishes from Global Work & Travel

Posted 4 years ago

“It was very good. Relaxed though took a bit of time for a second call. All together a good experience though”

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Posted 4 years ago

“It’s was great. Lauren or Lori? I didn’t catch her name quite right but she was very helpful and friendly.”

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Posted 4 years ago

Hi Monica! We're so thrilled you had a 5-star experience with Lauren! Great to hear she was able to help you out with your trip! Thanks from Global Work & Travel!

Posted 4 years ago

“Very helpful and friendly”

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Posted 4 years ago

“Hayden was so clear and patient with me. Amazing bloke”

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Posted 4 years ago

“The service is very good. The person I talked to was very nice and he answered all my questions! I now have an amazing trip to look forward to!”

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Posted 4 years ago

We are so happy to hear your Work & Travel Expert was able to assist you in booking your incredible trip! Thanks from Global Work & Travel!

Posted 4 years ago

“Outstanding she was very kind and helpful along the way with every question I had.”

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Posted 4 years ago

“Absolutely wonderful. Lachlan was a gem”

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Posted 4 years ago

Hi Jacob - thank you for the 5 star review! Thanks for choosing Global Work & Travel!

Posted 4 years ago

“Service I got was very good. Explained everything in detail and answered my questions”

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Posted 4 years ago

Thank you for your 5 star review Nicholas! We are glad we were able to answer all of your questions for you! Thanks for choosing Global Work & Travel

Posted 4 years ago

“Let me tell you my story. I booked this trip in December of 2019 and I was really looking forward to it. Fast forward to to March. I start calling worrying that the pandemic is a foot and I should stop while I'm ahead (I had only invested $500 at this point). They say no we're still in a position to fly you out here if you could come right now, keep investing or you'll lose your spot and we can't get you a job. So I pay the deposit, I'm invested I'm going to australia. June comes and they start calling me a bunch to buy my plane ticket. I ask to hold off, there's a pandemic, I also can get cheap flight so I wanted to do it myself. At that point I was told if I didn't buy it then they could not guarantee my spot and if I bought it myself they pretty much wouldn't help me with anything at all (housing or employment), so I bought the $1600 one way ticket they offered me after refusing two other more expensive plane tickets. My boyfriend also wanted to come with me and they pushed him to buy both the deposit and the plane ticket in June 'or else you may lose your chance'. They then refuse to credit him either, but they pushed him into buying this by promising they could follow through in June already mid pandemic, they cannot pretend they did not know what they were doing. But they're super confident everything is still on track and I can still come and my boyfriend will have no issues coming so I buy the ticket and he buys the ticket and the deposit. Then things get worse not better and I realize they're making promises they can't keep. So I call and ask to cancel and they say okay the cancellation team will call you. They email three weeks later offering me back part of my plane ticket ($1225/1605) and none of my deposit with little explanation. I explained id accept the loss on the plane ticket but it was wrong for them to have pushed me to continue to invest when they knew they could not fulfill their promise. They said they knew, but just could not reimburse me at the moment, maybe next year. I'm not even kidding. They repeatedly send me prescripted, kindly worded emails but if you read between the lines their just saying we're keeping it because we can. They also like to throw out this 10 unforseen/ unavoidable circumstances policy. I'm going to argue that they knew what they were doing when they continued to pester me to invest in March, april and June by calling me several times a week but in early October when I try to cancel they cannot get back to me or communicate via anything that is not already written ambiguously and misleadingly on purpose. They are frustrating, they've patronized me, pushed me around and insulted my intelligence. I have started a dispute with my bank. If you are having the same issue I recommend you do the same, I have also filed a complaint with the accreditation they have in canada. You can find it by going to the global work and travel website, go to the why us section in the drop down menu and select the accreditation for your country, go on their website and you should be able to file a consumer complaint as well. Please don't let these guys get away with stuff like this, it's immoral and wrong. They shouldn't have pushed anyone to continue to invest if they were at all unsure they could render that service, especially amidst a pandemic when they knew they were making empty promises and being purposefully demanding. They call and request more and more increments of money or they'll be unable to fulfill any promised duties. They provided misleading information and demanded money. THE ABOVE IS MY WARNING TO YOU. IT IS LONG BUT WORTH READING. IF YOU'RE GOING TO WORK WITH THEM PLEASE READ THIS PSA FIRST.”

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Posted 4 years ago

“Excelente”

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Posted 4 years ago

“I was provided with excellent information and service throughout enquiring and eventually booking my working holiday day, Hayden was not at all pushy and a lot more insightful in comparison to the other companies I enquired with.”

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Posted 4 years ago

Hi Taj, Thanks for taking the time to write such a positive review! We are thrilled to hear that Hayden was able to give you all the information you needed & answered all of your questions! Thanks from Global Work & Travel!

Posted 4 years ago

Global Work & Travel is rated 4.8 based on 7,152 reviews