Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,424 Reviews

98 %

of reviewers recommend Global Work & Travel

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I had crappy morning then all of sudden out of the blue this call came in and I was happy and overwhelm and maybe got a cold from the night before”

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Posted 9 years ago

“They've made me happy by helping me sort out the first chapter of a happier life”

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Posted 9 years ago

“easy to talk too and friendly”

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Posted 9 years ago

“Friendly advice”

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Posted 9 years ago

“They've made me happy by helping me sort out the first chapter of a happier life”

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Posted 9 years ago

“An ultra fast response time, very friendly and helpful staff who do a good job. Answered all questions and more and very promising.”

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Posted 9 years ago

“Adam is amazing talked me through everything made me feel even more excited than I initially was, I Love Adam and his excitement for me.”

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Posted 9 years ago

“Ally did amazing. Best customer service i have ever recieved.”

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Posted 9 years ago

“Super easy to deal with, so lovely.”

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Posted 9 years ago

“Very reliable and thorough.”

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Posted 9 years ago

“Enthusiastic and informative”

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Posted 9 years ago

“Very helpful staff & very friendly. Made the process so easy & im so greatful”

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Posted 9 years ago

“Abbie was absolutely amazing in helping me find where and what I should do. Super nice super friendly and helpful .”

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Posted 9 years ago

“answered all my questions and gave an immense amount of information and previous experience”

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Posted 9 years ago

“The guy that I spoke to on the phone was completely rude and aggressive (I can't remember his name); I felt bullied into throwing away a lot of money that I wasn't ready to spend. When I asked him about the deposit, he said he couldn't talk to me about that information because I 'wasn't taking it seriously.' When he discovered that I wasn't 100% sure of the trip I wanted to take and that I was going to do some more research over the next couple of days (the reason I called was to gain more information on the trip I wanted to take), he called me out for 'running away' when I had a perfectly good travel agent on the phone , snapped 'bye' at me in a tone that read 'thanks for wasting my time' and hung up. I'm guessing your employees only get paid if they make a sale? I've worked in tons of customer service jobs and I would never dream of speaking to, or degrading any of my customers like that. I suffer from anxiety so I was actually shaking by the end of the call, and had to block your number because I don't want to be called again. After finishing this conversation that made me feel like a complete idiot, I researched your company online and have heard similar opinions from other customers that feel like they have been scammed into throwing away their money and not getting what they were promised in return. The whole experience felt like a hard sell and I was completely intimidated, even though I was the one who originally initiated the call, because your website portrays a friendly tone and I naively thought that would translate over the phone. I have passed on my experience both online, and to the people I know in person, because I know you would never put a review less than 5 stars on your site, but mostly because I don't want other vulnerable young people to go through the same thing that I did. I really hope that you are able to do something about about the people working within your company that should 100% not be in a customer service position. Perhaps your other employees are friendlier, but I feel sorry for the hundreds of customers that will have to speak to the man I spoke to today.”

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Posted 9 years ago

“Very informative, happy to hear and answer questions, very good service. Gave full explanations and were very attentive throughout the booking process.”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“You're taking me across the world to do something I love”

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Posted 9 years ago

“Highly energetic and knowledgeable, can't really beat getting this pumped about a trip on a phone!”

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Posted 9 years ago

“Very helpful and understanding”

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Posted 9 years ago

Global Work & Travel is rated 4.8 based on 7,424 reviews