The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a frustrating nightmare with Ashley furniture who delivered an adjustable bed frame in non-working order, Daniel came to my rescue with a better product at a better price. Unfortunately I lost the battle with Ashley who refused to refund my money for damaged merchandise and who knows when they will get around to fixing it, but American Homestore cheerfully refunded me on the bed frame I purchased with them - absolutely excellent customer service. I’ll never darken the door of Ashley Furniture again - but will be making all my furniture purchases with your superior company who treats their customers like you truly appreciate their business. Thanks again!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Zack, and thank you for your review! We're very happy to hear how Daniel came to your rescue after a bad experience with another furniture store and helped you find a better product at a better price. We're also very happy to hear that you found cheerful, excellent customer service with us when you needed a refund. We do truly appreciate your business, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Customer service was courteous, not overbearing, and Very helpful. Showroom floor was easy to access all areas not too overwhelming.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Karlisha, and thank you for your review! We're very happy to hear that you found courteous, helpful customer service with no pressure while furniture shopping with us. We're also very happy to hear that you found it easy to access all areas of our showroom, without being overwhelmed. We hope you are enjoying your new furniture, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great store with a huge selection of furniture. Friendly staff and great service. We will be back soon.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Angie and Michael, and thank you for your review! We're very happy to hear that you found a great selection, friendly staff, and great service while furniture shopping with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great service!!”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a review about shopping with us. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and see us again soon!

Posted 2 years ago

“Found exactly what I was looking for. Very pleased and no pressure to buy!! Salesman was very nice and a pleasure to do business with!!”

Helpful Report

Posted 2 years ago

thank you for shopping with us, Forrest, and thank you for your 5-star review! We're very happy to hear that you had exactly the kind of no-pressure furniture shopping experience we want every single customer to have, and we're very pleased to hear that your salesman was very nice and a pleasure to do business with. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Rick was a great help. He helped us find the best furniture that fit our budget!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mathis, and thank you for your review. We're very happy to hear how helpful Rick was when you shopped with us, and that he helped you find the best furniture that fit your budget. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I always have a good experience at Great American. Danny was super nice and I’m thrilled with my new cabinet!”

The Great American Homestore 5 star review on 10th August 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Margaret, and thank you for your review! We're very happy to hear that you always have a good experience furniture shopping with us. We really appreciate that you are a returning customer and that our team has provided a good experience each time you have shopped with us! We're very happy to hear how nice Danny was during your latest visit, and we're very happy that you are thrilled with your new cabinet! We hope you continue to enjoy it for many years to come, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Good products and great service from sales to the cashier!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Frank, and thank you for your review! We're very happy to hear that you found great service, all the way from sales to the cashier, and that you found great products when you shopped with us! We appreciate you, and we hope you are enjoying your purchase. Please stop by and visit with us again soon!

Posted 2 years ago

“Selina was very helpful. She has great customer service and always polite greet you with a smile KUDOS to Selina”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Felecia, and thank you for your review! We're very happy to hear how helpful Selina was, that she always politely greets you with a smile, and that she is great at customer service! It sounds like she provided exactly the kind of second-to-none shopping experience we want every customer to have. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Sales staff Kevin was very helpful. Pick up was smooth and staff was citrons and prepared.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how helpful Kevin was, and that your furniture pickup went smoothly. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“All staff was excellent in the service they provided. 💯”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ronnie, and thank you for your review. We're very happy to hear that our team provided excellent service when you shopped with us. Our primary goal is to provide a second-to-none shopping experience to each of our customers, and it sounds like our staff did a great job of providing exactly that! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Allen and thank you for your review. We're very happy to hear that you found great furniture when you shopped with us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional and friendly. From sales to delivery were all done very well and it was a very positive experience.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Beyers And Marinette! And thank you for your review. We're very happy to hear that you found our team to be very professional and friendly. We're also very happy to hear how well everything went, all the way from shopping to delivery. One of our most important goals is to provide a very positive, second-to-none experience to every customer, and we are very pleased that we provided that to you! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“I dropped in only to look and bought furniture. Dr. Phil immediately meet me as I walked in and was very nice and helpful. He made the process smooth. I will return for something else soon.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Raquel, and thank you for your review! We're very happy to hear how nice and helpful Dr. Phil was when you dropped by to visit us! We're also very pleased to hear how smooth your furniture purchasing process was. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very pleased”

The Great American Homestore 5 star review on 4th August 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Marvin, and thank you for your review! We're very happy to hear how pleased you are about furniture shopping with us, and we hope you are enjoying your new furniture! We appreciate your business, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I had a really good experience at The Great American Homestore Outlet. I worked with Bonita and she was extremely helpful. She came highly recommended by the staff when I called to inquire about the store. I purchased several items and I am waiting on delivery. I have already recommended Bonita and The Great American Homestore to my family and friends and I will definitely be making return visits and purchases.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kristie, and thank you for your review! We're very happy to hear what a good experience you had shopping with Bonita in our outlet. We're pleased to hear that she was highly recommended and very helpful. We appreciate you, and we appreciate your recommendation to your friends and family. That in itself is a wonderful compliment! We would love to help you again in the future, and we are looking forward to your next visit. Please stop by and visit with us again soon!

Posted 2 years ago

“Easy to deal with, Salesman knew exactly what I was looking for.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Curtis, and thank you for your review! We're very happy to hear that your salesman knew exactly what you were looking for, and we're also very happy to hear how easy our team is to deal with! We appreciate your business, and we hope you are enjoying your new furniture. We'd love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Awesome experience. Thank you”

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Posted 2 years ago

Thank you for shopping with us, Jerald, and thank you for your review. We're very happy that you had an awesome experience furniture shopping with us. One of our primary goals is to provide a shopping experience second to none, and we're pleased to have given that to you! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Service was great.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tara, and thank you for your review. We're very happy that our service was great when you visited us. Ever since we started, one of our primary goals has been to provide a customer service experience second to none, and we're very pleased to have provided that! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great Service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robert, and thank you for your review! We're very happy to hear that we provided a great service experience when you furniture shopped with us. We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews