The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service knowledgeable service representative”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lanell, and thank you for your review! We're very happy to hear that you found great customer service with a knowledgable service rep when furniture shopping with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“It was a very good experience, no game, just to the point. Good education and customer service..”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're very happy to hear that you had a good experience furniture shopping with us! We're also pleased to hear that your salesman got right to the point, provided the information you needed to make an educated decision, and that you had a good customer service experience. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very polite and helpful salesman. Allen Dawson was very patient and kind. We love our new bed and mattress.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mimi, and thank you for your review! We're very happy to hear that your salesman, Allen, is very patient and kind. we're also very happy to hear how much you love your new bed and mattress! We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Malerie was very helpful in letting me know when my order would be ready to be picked up.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, ALan, and thank you for your review! We're very happy to hear how helpful Malerie was when letting you know when your order was ready for pickup. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us soon!

Posted 2 years ago

“I experienced great customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ora, and thank you for your review! We're very happy to hear that you had a great customer service experience when shopping with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Our sales Rep Zedric was awesome, knowledgeable and helpful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Andre, and thank you for your review! We're very happy to hear how awesome, knowledgeable, and helpful Zedric is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Debra was very helpful. Delivery was great and all my questions were answered in a timely manner.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sheryl, and thank you for your review! We're very happy to hear how helpful Debra was when you furniture shopped with us, that all your questions were answered in a timely manner, and that your delivery was also great! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“My experience shopping at the Southaven Mississippi location was awesome and over the top with great customer service. Big shout to Clay at the Southaven Mississippi store ⭐️ ⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, John, and thank you for your review! We're very happy to hear that you had an awesome experience with great customer service while furniture shopping with Clay. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Excellent sales person.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Robbie, and thank you for your review! We're very happy to hear that your salesperson was excellent when you furniture shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Clay was very professional and helpful”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, John, and thank you for your review! We're very happy to hear how professional and helpful Clay is. We hope you are enjoying your new furniture, and we would love the chance to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Shopping online was easy we got what we expected, great customer service, follow up communication. Timely delivery in a 3 hour window..”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how easy shopping online with us was. We're also very pleased to hear that you got what you expected with great customer service and great followup communication, in addition to a timely delivery! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by to visit any time!

Posted 2 years ago

“Daniel thank you so very much my mom and I I enjoying our beautiful love seat and sofa thank you again the two delivery drivers did an outstanding job I just want to say thank you thank you thank you again.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sharon, and thank you for your review! We're very happy to hear what an outstanding job Daniel and our delivery team did. We're also very happy to hear how much you and your mom are enjoying your beautiful new loveseat and sofa! We are always happy to help, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“We need our other cabinet replaced that costs $1200.00. Its was broken at delivery. Mark is fabulous.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Holli, and thank you for your review! We are very happy to hear how fabulous Mark is, and we are very sorry that your cabinet was broken at delivery. That sounds frustrating! Our team looked into this for you, and we hope we were able to get it resolved to your full satisfaction. If you still need assistance with this, please give us a call or reach out to us through our website and we will be happy to help! We would love the chance to show you how much better we can do in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very professional, enjoyable experience.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mike, and thank you for your review! We're very happy to hear that you found shopping with us a professional and enjoyable experience. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Every one was so helpful, to help us find what we wanted in a recliiner. Delivery was timely and when I had dificulty undestanding the mechanics of the chair, Someone came to our rescue.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Larry, and thank you for your review! We're very happy to hear how helpful our entire team was, that we were able to help you find what you wanted in a recliner, and that we were able to help you with the mechanics of your chair. We're also very pleased to hear how timely your delivery was! We hope you are enjoying your new recliner, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great salesman Mr.Draine”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kelvin, and thank you for your review. We're very happy to hear how great Mr. Draine is! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Good customer service. Great delivery young men. Keep up the good job.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Gwendolyn, and thank you for your review. We're very happy to hear that you found good customer service when you shopped with us, and that our delivery team was great, too! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“It was one of the best shopping experience I’ve had in years. The sale associated was very friendly and knowledgeable. She is the reason I made my purchase 😁”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Bernadette, and thank you for your review! We are very happy to hear that our sales associate was very friendly and helpful and that she provided one of the very best shopping experiences you have had in years! That's exactly the kind of customer service experience we want each of our customers to have, and we're thrilled she was able to do that for you. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Joe our salesman was fantastic. Disappointed that the pillows were forgotten with the couch but they have been ordered.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Suzanne, and thank you for your 5-star review! We're very happy to hear how fantastic Joe was. We are very sorry that your pillows were forgotten. That sounds frustrating! We are glad that steps have been taken to get those to you, and we hope that issue has been resolved to your full satisfaction. If we can assist with further, please give us a call or reach out to us through our website, and we will be happy to help! We hope you are enjoying your new sofa, and we would love the chance to show you how much better we can do in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great looking furniture”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great-looking furniture when you shopped with us. We hope you are enjoying your purchase, and we are looking forward to your next visit. Please stop by and visit us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews