The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found great service when you shopped with us. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Joe, our sales man was super! He was very kind, wasn't pushy and didn't mind spending time with us and answering all our questions.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us< holly, and thank you for your 5-star review. We're very happy to hear how super Joe was, and that he was kind, not pushy, spent time with you, and answered all of your questions. That sounds like exactly the kind of second-to-none customer service experience we want each of our customers to have! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“OUR SALESPERSON, DONNA, WAS VERY HELPFUL AND PROFESSIONAL. ENJOYED WORKING WITH HER. THE TWO YOUNG MEN THAT DELIVERED OUR ORDER WERE SO POLITE AND PROFESSIONAL. THEY DID AN AMAZING JOB !!!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Allen And Cathy. And thank you for your 5-star review! We are very happy to hear that Donna is very helpful and professional, and we're also very happy to hear how polite and professional our delivery team is, too! We are very pleased that they did an amazing job throughout your furniture shopping experience, and we hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“I would treat it very nice and respect thank God”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Felicia, and thank you for your review! We appreciate you, and we hope you are enjoying your new furniture. We would love to help you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“Excellent service! Had to call back to recheck dimensions on a piece I was interested in. Jeff was a great help. Once confirmed we were able to quickly pay with a credit card and pick up at a schedule that was convenient for us. And LOVE my new console. It was the perfect size, great quality and an excellent storage piece. Thanks Great American.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Vickie, and thank you for your review. We're very happy to hear what excellent customer service you received, and what a great help Jeff was helping you with the dimensions, payment, and pickup schedule. We're also very happy to hear how much you love your new console! It's one of our primary goals to provide quality furniture at a competitive price, and we hope you continue to enjoy your new console for years to come! We would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The sales lady was really nice and helpful. The delivery crew was very nice and helpful. I just need to repaint my door facings where they were scratched up due to the shape of the sectional. Wasn’t their fault.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Niki, and thank you for your review! We're very happy to hear how nice and helpful both your saleslady and our delivery team were! We are sorry that your door facings got scratched up by the shape of the sectional. That sounds frustrating! Our managers will look into this, and will take steps to prevent that from happening in the future. We hope you are enjoying your new furniture, and we would love to help you again in the future. We'd love a chance to show you how much better we can do! Please stop in and visit with us again soon.

Posted 2 years ago

“Shopping in GAHS was one of the best shopping experiences I have ever had. Mr.Kevin Tackett wAs very kind considerate of my time. He waited on me after work took 5 min to write my ticket and we both had a happy ending to a busy Sat evening !! Thanks again my family will enjoy for many years.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Juana, and thank you for your review! We're very happy to hear that visiting us is one of the very best shopping experiences you have ever had! We're very happy to hear how kind and considerate of your time Kevin is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Your store is very considered I am very pleased with American homestore.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Shirley, and thank you for your review! We're very happy to hear how considerate our store is, and that you are very pleased with shopping with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“It was my first time there and my experience was great, the salesman was very nice and helpful. I would recommend others try this place.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear what a great experience shopping with us is, and that your salesman was nice and helpful. And thank you for your recommendation - that is one of the best compliments we can get! We hope you are enjoying your new furniture, and we look forward to helping you again in the future. Please stop in and visit with us again soon.

Posted 2 years ago

“Helpful, courteous, knowledgeable”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how helpful, courteous, and knowledgeable our team is. We hope you are enjoying your new furniture, and we look forward to helping you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Great experience with Cedric and with customer service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear what a great experience you had with Cedric and customer service. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Salesman Al was very patient and caring about what I wanted”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Deirdra, and thank you for your review. We're very happy to hear how caring and patient Al is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“This is my 2nd time to deal Mr. James. He has always gone above and beyond to help me. I have always received great service and even better product for my money.”

Helpful Report

Posted 2 years ago

Thank you for coming back and shopping with us again, Michael, and thank you for your review! We're very happy to hear how Mr. James always goes above and beyond to help you. We are also very pleased that you have always received great service and quality products! We are looking forward to helping you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“My salesperson was awesome! She was so attentive and helpful.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Charlita, and thank you for your review. We're very happy to hear how awesome, attentive, and helpful your salesperson is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Customer service was Great!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how great our customer service is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“👏👍❤️👏👏👏❤️❤️❤️👍👍👍”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Maria, and thank you for your review! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“We love the quality of the furniture. And the customer service and sales associates are great!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how much you love the quality of your new furniture, and that the customer service and sales associates are great! We appreciate you, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I work here. Everyone was great”

Helpful Report

Posted 2 years ago

Thank you for working with us and for shopping with us! And thank you for your review. We appreciate you, and we hope you are enjoying your new furniture!

Posted 2 years ago

“Great employees! Friendly! I got a great buy!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Kim, and thank you for your review! We're very happy to hear what great, friendly employees we have, and that you got a great buy! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit us again soon!

Posted 2 years ago

“Customer satisfaction is a priority. Your staff at the Appling Farms Prkwy store take to heart the mission statement. Kudos to Jason, Brian, Tiffany and Shannon.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Edith, and thank you for your review! We're very happy that we were able to show you what a priority customer satisfaction is to us, and that our Appling Farms team really takes our mission to heart! Our primary goal is to provide a furniture shopping experience second to none, and we are very pleased that Jason, Brian, Tiffany, and Shannon were able to provide that to you. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews