The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very clear communication throughout the buying and delivering process of a custom order. Highly Recommend.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dipti, and thank you for your review! We're very happy to hear that you had very clear communication with us throughout the buying and delivery process for a custom furniture order. And thank you for highly recommending us - that is a wonderful compliment to receive! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Furniture is well made and good prices... Kristen is the sweetest sales lady I've ever met, she goes above and beyond to help find and meet ur needs.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Joe and Connie. And thank you for your review! We're very happy to hear that Kristen is the sweetest sales lady you have ever met, and that she went above and beyond to help you find exactly what you needed. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us soon!

Posted 2 years ago

“Great services the salesman we work with was very kind and helpful. Also the delivery was quick, didn’t have to wait for a long time.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that the salesman you worked with was kind and helpful, and that your delivery was quick We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very good experience, even though furniture was backordered, it was worth the wait. Staff was good to work with.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jennifer, and thank you for your review! We're very happy to hear what a good experience shopping with us is, that our staff is good to work with, and we're also very pleased that your new furniture is worth the wait. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very nice bed for price!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Pagan, and thank you for your review! We're very happy you were able to find a very nice bed at a great price. We hope you are enjoying your new bed, and we would love to help you again in the future. Please come in and visit with us soon!

Posted 2 years ago

“Very well organized 👌 No issues with purchasing or the delivery. Thanks 😊”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Patricia, and thank you for your review! We're very happy to hear how well organized everything is when you shop with us, and we are also very pleased that you had a no-hassle purchase and delivery! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us soon!

Posted 2 years ago

“My salesperson was incredibly good and even remembered what we had discussed the previous day. I liked the products and the price”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mike, and thank you for your review of your experience. We're very happy to hear how incredibly good your salesperson is, and how well they remembered you and your previous conversation when you returned to shop with us. We're also very pleased to hear how much you liked the products and the prices! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Kristin Hardy was awesome!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mike, and thank you for your review! We're very happy to hear how awesome Kristin is. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The delivery was on time and the guys that set up my bed was very pleasant!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that your delivery was on time, and that the team that set up your new bed was very pleasant. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great service and fantastic furniture. All my furniture for my home was bought from this store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Wiliam, and thank you for your review! We're very happy to hear that you found great service and fantastic furniture when you shopped with us. And we are very pleased to have helped you furnish your entire home. That is a wonderful compliment for us to receive, and we are always happy to help! We hope you are enjoying your new furniture, and we are looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I want to thank Ms Leigh for helping me get my living room set...I will be back for my bedroom set”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lenora, and thank you for your review! We're very happy to hear how wonderful Leigh is, and that she was able to help you find the perfect living room set. We hope you are enjoying your new furniture, and we look forward to your next visit and helping you with a bedroom set. Please stop in and visit with us again soon!

Posted 2 years ago

“Diane Ellis was great in assisting us with our purchase. Even when we had to come back to exchange a defective item all the staff was friendly. For future visits I would like to walk around on my own instead of having someone right by your side.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Julie, and thank you for your review! We're very happy to hear how great Diane is, and that you found a friendly, helpful staff even when you had to exchange your purchase. Thank you so much for our feedback about your shopping experience. We work hard to provide a furniture shopping experience that is second to none, and we will definitely take note of your feedback and take steps to improve. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“Clay Wilkinson was our salesman and was terrific at his job. He was very knowledgeable about the furniture. We’ve bought furniture from y’all a few times and have always been very satisfied with our purchases.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how terrific Clay is, and how knowledgeable he is about our furniture. we're also very pleased to hear how satisfied you have always been when you have purchased from us, and that you've come back to shop with us again. That is a wonderful compliment to us! We hope you are enjoying your new furniture, and we would love to help you again in the future! Please stop by and visit with us again soon.

Posted 2 years ago

“I was pleased with my whole experience with The Great American Home Store.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Rosetta, and thank you for your review! We're very happy to hear how pleased you are with your entire Great American Home Store experience! We strive to give each customer a furniture shopping experience second to none, and we're glad to be able to provide that for you! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Awesome customer service.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Annette, and thank you for your review! We're very happy to hear how you had an awesome customer service experience when you shopped with us. One of our primary goals is to provide a customer service experience that is second to none, and we're very pleased we were able to accomplish that! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“Great customer service and very helpful and efficient.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Mary, and thank you for your review. We're very pleased to hear that you found great customer service and a helpful, efficient team while furniture shopping with us. We hope you are enjoying your purchase, and we would love to help you again in the future! Please stop in and visit with us again soon.

Posted 2 years ago

“We had two great trips to the store. Our Associate, John, helped us buy a mirror and a table for our large family. He was great to work with and made the experience easy and pleasant. We looked at other similar stores and didn't find the same level of quality or customer service. Great American Homestore will be our first stop the next time we are in the market for furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Josh, and thank you for your review! We're very happy to hear that John is great to work with, and made your purchase easy and pleasant. One of our primary goals, ever since we started, is to provide an exceptional customer service experience and quality furniture to go with it. It sounds like John was able to accomplish that goal for us! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Helpful, patient, knowledgeable”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy that you found our team to be helpful, patient, and knowledgeable. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Sales rep was wonderful! He was patient and very helpful in ensuring my mom was very happy.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sherry, and thank you for your review! We're very happy to hear how helpful and wonderful our salesperson was, while ensuring that your mom was very happy. We hope you are enjoying your purchase, and we would love to help you both again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great customer service!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tristan, and thank you for your review! We're very happy to hear what great customer service you had while visiting us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews